Our last Growth Show took place June 11-13, 2024

Register for CommerceNext 2025: June 24-26, 2025

Relive the memories of CommerceNext 2024 with these photos

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2024 Speakers

Amber Turley

VP, Omni Convenience & Commerce Partnerships
Sephora

Lynda Pak

Divisional CIO, Global Brands and Functions
The Estée Lauder Companies

Noam Paransky

Chief Omni and Innovation Officer
Tapestry

Peter Pernot-Day

Head of Strategic Communications, US/UK
SHEIN

Rick Lockton

SVP eCommerce Omnichannel & Master Data
Tractor Supply

Doug Jensen

SVP Go-to-Market Analytics & Activation and Learning Center of Excellence
Estée Lauder Companies

Deanna Bershad

Director of Performance Marketing
Chewy

Dave Finnegan

Head of the Customer Experience Practice
Reach Partners

Jill Pavlovich

SVP Digital Shopping Experiences
Albertsons Companies

Oliver Chen

Managing Director - Retail, Luxury, New Platforms Sector Head
Cowen

Surabhi Pokhriyal

Chief Digital Growth Officer
Church & Dwight

Emily Culp

Chief Brand & Strategy Officer
BodyHealth

Elaine Rubin

President, Advisor, Board Director
Digital Prophets Network, LLC

Pano Anthos

Founder & Managing Partner
XRC Ventures

Sucharita Kodali

Vice President and Principal Analyst
Forrester

Kevin Ertell

Founder / CEO / Principal Consultant
Mistere Advisory

Mara Sirhal

Chief Merchant & Brand Officer
Saks off 5th

Jon Mandell

Frmr Chief Customer and Marketing Officer
Cooper’s Hawk

Nadina Guglielmetti

Chief Customer Officer
Vitamin Shoppe

Jason Nickel

Senior Vice President Marketing
Ten Thousand

Brendan Roeschel

VP Retention and CX
Fresh Clean Threads

Melissa Dixon

Senior Director, Brand and Content Marketing
Big Commerce

Sharon Gee

SVP Sales & Partnerships
Feedonomics

Taylor Holmes

Global VP of Solutions Consulting
Persado

Marc Mathies

Senior Vice President of Data Technology
Vericast

Michael Scholz

VP Product & Customer Marketing
commercetools

Ken Pilot

Senior Vice President Marketing
Ken Pilot Ventures

Julia Hare

Editor-in-Chief & Cofounder
RETHINK Industries

Justin Garvin

SVP, Media Strategy
Rise, a Quad Agency

Kunal Puri

VP, Customer Success
Infosys Equinox

Ernest Chi

Senior Director, Product Acceleration
Passage

Tobias Ring

Managing Director Commercials
Scayle

Jay Topper

Head of Strategy & Innovation
fabric

Melanee Hannock

Chief Digital and Innovation Officer
St. Jude Children's Research Hospital - ALSAC

Melaney Lubey

Sales & Partnership Leader
Amazon Today

Josh Krepon

President of US DTC & Global Digital at Steven Madden, Ltd
Steve Madden

Addie Rintel

Vice President Women's Merchandising & Design
PACSUN

Peter Larsen

VP of Buy with Prime & Multi-Channel Fulfillment
Amazon

Kamanasish Kundu

VP, Head of Digital & Ecommerce
Kendra Scott

Michael Callahan

Director, Digital Delivery
Dawn Foods Global

Elizabeth Garry

VP, North American eCommerce
Pandora

Vikas Jha

VP Clarity in Engineering
Bloomreach

Dustin Rehmann

Senior Director of Marketing at Beyond Inc.
Beyond Inc

Angel Singh

VP Customer Experience | Personalization | UX
Petco

Ryan Hofmann

VP, CRM & Channel Marketing
Forever21

Katie Pursino

Vice President, Ecommerce + Site
J. Crew

Bobby Meixner

Senior Director, Enterprise Solutions Marketing
UserTesting

Tom Dupont

Director of Market Operations & Development
ABOUT YOU

Allyson Piatt

Director of Performance Marketing
NASCAR

Amera Khalil

Senior Strategic Account Director
Feedonomics

Sam Garfinkel

SVP of Commercial Operations & Strategy
Fresh Hemp Foods

Lisa Martinez Gilpin

Director, Global Partnerships
Google Chrome Privacy Sandbox

Sherry Shi

Head of Fashion Category, TikTok Shop
TikTok

Mandeep Bhatia

VP, Global Digital Product & Omnichannel Innovation
Tapestry

Sheena Butler Young

Senior Correspondent
Business of Fashion

Scott Allen

VP of Special Projects
Portland Leather Goods

Linh Calhoun

Chief Marketing Officer
Replacements, Ltd.

Felecia Boccuto

Director of Creative Operations
Victoria Secret

Kimberly Wallengren

Vice President Marketing, North America
Coach

Caitlin Graham

Manager, Ad Sales Account Management
Amazon Ads

Bailey Busch

Chief of Staff, Client Experience
Cordial

Irene Cassedy

Vice President, Customer Acquisition and Retention
Orveon Global

Ryan Pabelona

Vice President of Performance Marketing
REVOLVE

Wendi Mills

Director of Customer Service
Missouri Star Quilt Co

Yim Noble

Senior Director of Customer Success
Contentsquare

Tim Schulz

VP of Product, Commerce Cloud
Maropost

Jessica Binns

Editorial Director
Berns Communications Group

Chris Maliwat

Chief Digital Officer
Victoria Beckham Beauty

8:00 AM ET

Registration / Discovery Lounge Opens

8:00 AM – 9:00 AM ET
1hr

Networking Breakfast – All Attendees
Location: Discovery Lounge

8:00 AM – 8:50 AM ET
50min

Content Breakfast: Ecommerce Reimagined: How Ulta Beauty’s Guest Experience Will Evolve With AI
Location: Track C
Generative AI is a watershed moment for ecommerce. AI allows us to improve every facet of the shopping experience from new product discovery to facilitating more confident purchase decisions. Hear from Michelle Pacynski, VP of Digital Innovation at Ulta Beauty and Payman Nejati, cofounder and CEO at Ownit AI on how the world’s leading retailers are reimagining ecommerce with AI. Nejati is a 5-time founder who sold a company to Amazon, incubated a company at Amazon Alexa Accelerator, and spent the rest of his career competing with Amazon. This session will uncover areas where Amazon has launched AI-powered solutions in their shopping experience and an actionable playbook for how retailers can win eCommerce with AI.

Payman Nejati

CoFounder & CEO, Ownit AI

Michelle Pacynski

VP, Digital Innovation, Ulta Beauty

8:00 AM – 8:50 AM ET
50min

Breakfast: Trailblazing Women in Retail: Overcoming Obstacles to Achieve Greatness
Location: Track D
This panel discussion will offer a compelling exploration of executives’ career journeys, highlighting their resilience in the face of adversity and the strategies they employ to overcome challenges. Through candid anecdotes and insights, the discussion will shed light on how these trailblazing women navigate and foster meaningful careers and while driving inclusivity in the retail industry.

Linh Peters

Former CMO, Walgreens

Mara Sirhal

Chief Merchant & Brand Officer, Saks off 5th

Surabhi Pokhriyal

Chief Digital Growth Officer, Church & Dwight

Moderator

Cindy Marshall

Founder & CEO, SHINE Strategies

9:00 AM – 9:10 AM ET 10min

Opening Remarks
Location: Main Stage

9:10 AM – 9:30 AM ET
20min

Opening Keynote: Fanatics: Creating 10x Growth and a Global Brand Through Culture, Agility and Innovation
Location: Main Stage
Over the last ten years, Fanatics became the premier digital sports powerhouse, with revenue skyrocketing from $800M to $8B. What was at the heart of this meteoric rise? Under the visionary leadership of then-CEO Doug Mack, Fanatics developed a unique employee culture, invested in cutting-edge tech and ecommerce capabilities and relentlessly innovated around their future. Join this session to discover the strategies that catapulted Fanatics to the forefront of the fan experience revolution.

Doug Mack

Former CEO, Fanatics

Moderator

Elaine Rubin

President, Advisor, Board Director, Digital Prophets Network, LLC

9:35 AM – 9:55 AM ET
20min

Keynote: How AI-Powered Personalization is Redefining Lifecycle Marketing
Location: Main Stage
Brands are increasingly using AI to personalize the optimal frequency, timing, channel, message and incentive for each individual. But the state of the art is changing. Previously, companies would use predictive models to “score” customers on several dimensions (like propensity to repurchase) and then run multivariate tests to pick tactics for each segment. Now, the most advanced companies are replacing this method with AI testing. Learn how AI will revolutionize personalization.

George Khachatryan

Cofounder & CEO, Offerfit

9:55 AM – 10:25 AM ET
35min

Break + Brand Bodega
Location: Discovery Lounge

10:25 AM – 10:45 AM ET
20min

Keynote: Omnichannel Excellence: From Brick-and-Mortar to Digital Dominance
Location: Main Stage
During Covid, Albertsons embarked on a transformative journey towards omnichannel excellence, seamlessly integrating its brick-and-mortar stores with digital platforms to meet evolving customer needs. Leveraging innovative technologies and data-driven insights, Albertons’ Jill Pavlovich will share how they optimized their online presence, enhancing convenience and accessibility for shoppers. Learn how Albertsons transitioned from a traditional brick-and-mortar retailer to a digital powerhouse.

Jill Pavlovich

SVP Digital Shopping Experiences, Albertsons Companies

Melissa Repko

Reporter, CNBC

10:50 AM – 11:20 AM ET
30min

Panel: Winning at Omnichannel in Customer Led World
Location: Main Stage
Customers no longer see the divide between digital and traditional shopping channels; they anticipate a seamless experience from shopping to order delivery regardless of location or how they shop. This session will cover best practices for omnichannel commerce, including optimizing fulfillment using stores, extending store inventory with endless aisle capabilities, improving the post-purchase experience by streamlining returns and driving loyalty through identity resolution.

Noam Paransky

Chief Omni and Innovation Officer, Tapestry

Amber Turley

VP, Omni Convenience & Commerce Partnerships, Sephora

Ryan Fagan

VP of Digital, Lowe’s

Jason Grunberg

CMO, Bluecore

Moderator

Krystina Gustafson

Chief Content Officer, Trybe

11:20 AM – 12:05 PM ET
45min

Roundtables 1 (Multiple Topics)
Location: Track C

11:20 AM – 12:05 PM ET 45min

The Z Suite on How They Spend
Location: Track E
In this interactive session from BCG’s The Z Suite, a panel of Gen Zers share how they make purchase decisions and why. Wondering where this generation is cutting back or what they’re willing to splurge on? Find out directly from the source during this session, where you can ask the panel questions directly. Make sure to arrive early, as this has been standing room only for the past two years.

Kristen D’Arcy

CMO, True Religion

Rima Makhoul

Z Suite Member,

Alanis Castro

Z Suite Member,

Sophia Hall

Z Suite Member,

12:05 PM – 1:20 PM ET
1hr 15min

Networking Lunch
Location: Discovery Lounge

12:05 PM – 12:55 PM ET 50min

Content Lunch: Powering the Pervasive Store to Enable Commerce Anywhere and Everywhere
Location: Track C
With attention dispersed, the linear decision journey collapsing and transactions having no beginning or end, anything and everything can be a shopping opportunity. This session will show how to combine the right data, advanced analytics, AI and technology to design and deliver omnichannel experiences that influence consumer perceptions and behavior as they move across owned (digital & physical store), leased (retailers & marketplaces), contextual platforms (social & gaming) and experiential (immersive channels like AR, VR, and MR), ultimately generating incremental sales for brands and retailers.

Randy Browning

Founder / President, Night Market

Dr. Ram Singh

Chief Data Officer, Night Market

George Musi

Chief Business Officer, Night Market

Caitlin Graham

Manager, Ad Sales Account Management, Amazon Ads

12:05 PM – 12:55 PM ET
50min

Content Lunch Workshop: From Support to Sales: How AI Agents Are Redefining the Ecommerce Landscape
Location: Track D
Discover how AI agents transform customer service into a pivotal part of the retail journey by enhancing customer conversations throughout the entire lifecycle. This session will explore how retail companies such as Monos and Creativity Inc leverage AI to personalize customer interactions, improve engagement, and boost sales through strategic product recommendations and upselling at key moments.

Maja Schaefer

CEO, Zowie

Keith Washington

COO, Missouri Star Quilt Co

Jacen Cabading

Senior Care Specialist, Monos

Wendi Mills

Director of Customer Service, Missouri Star Quilt Co

1:20 PM – 1:40 PM ET
20min

Keynote: Return of the Brand: Using Creative + Technology To Unleash the Full Potential for Growth
Location: Main Stage
Explore how innovative branding strategies and cutting-edge technology can drive growth. Discover how Steve Madden transforms data insights into strategies, maintain a consistent omnichannel experience, and utilize AI-driven personalization.

Josh Krepon

President of US DTC & Global Digital at Steven Madden, Ltd, Steve Madden

Moderator

Sheena Butler Young

Senior Correspondent, Business of Fashion

1:45 PM – 2:05 PM ET
20min

Keynote: Hyper-Personalization Made Possible: AI and the Future of Retail
Location: Main Stage
AI’s ability to identify patterns invisible to humans in large, unstructured data gives it immense power to enhance personalization and is set to revolutionize the shopping experience for both brands and consumers.

This session will include a conversation with Attentive’s VP of Client Strategy and their customers, Victoria Beckham Beauty and Fresh Clean Threads, on the intersection of marketing, personalization, and AI. Attendees will gain a clear understanding of the value AI can unlock for marketers overall, as well as in specific channels like SMS and email. Plus, gain insights into how Attentive customers are using AI for hyper-personalization today and the results they are seeing.

Elizabeth Ray

VP Client Strategy, Attentive

Brendan Roeschel

VP Retention and CX, Fresh Clean Threads

Chris Maliwat

Chief Digital Officer, Victoria Beckham Beauty

2:05 PM – 2:45 PM ET
40min

Break + Brand Bodega
Location: Discovery Lounge

2:45 PM – 3:05 PM ET
20min

Breakout Session 1

TRACK A: 3rd Floor AI in Ecommerce Experience

Ahmed Naiem

President, Lily AI

Mandeep Bhatia

VP, Global Digital Product & Omnichannel Innovation, Tapestry

TRACK B: 3rd Floor Omnichannel Retail Experiences

Melaney Lubey

Sales & Partnership Leader, Amazon Today

Sharon Gee

SVP Sales & Partnerships , Feedonomics

TRACK C: 2nd Floor Elevating Customer Acquisition

Justin Garvin

SVP, Media Strategy, Rise, a Quad Agency

TRACK D: 2nd Floor Fostering Loyalty and Retention

Patrick Murray

Strategy Director, Listrak

TRACK E: 2nd Floor Tech Trends Driving Growth

Innovate, Iterate, Grow: Redefining the Omnichannel Customer Journey

Melissa Dixon

Senior Director, Brand and Content Marketing, Big Commerce

Michael Challinger

CEO, Houzer

Amera Khalil

Senior Strategic Account Director, Feedonomics

3:15 PM – 3:35 PM ET
20min

Breakout Session 2

TRACK A: 3rd Floor AI in Ecommerce Experience

Christopher Veck

CIO, Miansai

Taylor Holmes

Global VP of Solutions Consulting, Persado

TRACK B: 3rd Floor Omnichannel Retail Experiences

Harnessing the Power of REVOLVE’s and bareMinerals’ Billion-Dollar Personalization Strategies

Bailey Busch

Chief of Staff, Client Experience, Cordial

Ryan Pabelona

Vice President of Performance Marketing, REVOLVE

Irene Cassedy

Vice President, Customer Acquisition and Retention, Orveon Global

TRACK C: 2nd Floor Elevating Customer Acquisition

Sam Garfinkel

SVP of Commercial Operations & Strategy, Fresh Hemp Foods

Amanda Zajac

SVP, Client Strategy, Stella Rising

TRACK D: 2nd Floor Fostering Loyalty and Retention

Bill Schneider

VP Product Marketing, SheerID

Allyson Piatt

Director of Performance Marketing, NASCAR

TRACK E: 2nd Floor Tech Trends Driving Growth

Accelerating Growth Beyond Amazon.com: How Brands Convert Prime Members on Their DTC Site

Peter Larsen

VP of Buy with Prime & Multi-Channel Fulfillment, Amazon

Sandeep Patel

CFO, Popsockets

3:45 PM – 4:05 PM ET
20min

Breakout Session 3

TRACK A: 3rd Floor AI in Ecommerce Experience

“Personalization Is Now A Strategic Initiative” – What Does This Mean?

Chris Hansen

VP Digital Product, Sally Beauty

Chris Smith

Director of Ecommerce, Big 5 Sports

Moderator

Matt Champion

Frmr CMO, BevMo!

TRACK B: 3rd Floor Omnichannel Retail Experiences

Kunal Puri

VP, Customer Success, Infosys Equinox

Michael Callahan

Director, Digital Delivery, Dawn Foods Global

TRACK C: 2nd Floor Elevating Customer Acquisition

Beat the Algorithm! Manual Media Bidding Tactics for Cost Efficiency and Growth

Bhavin Prashad

Senior Director, Digital Media, DAC

TRACK D: 2nd Floor Fostering Loyalty and Retention

Mike Dupuis

CDO, SPARC Group

Djalal Lougouev

President and Co-Founder, Ometria

TRACK E: 2nd Floor Tech Trends Driving Growth

Breaking Barriers & Boosting Sales: How Kendra Scott Unifies Data and Drives Ecommerce Success

Kamanasish Kundu

VP, Head of Digital & Ecommerce, Kendra Scott

Yim Noble

Senior Director of Customer Success, Contentsquare

4:15 PM – 4:35 PM ET
20min

Breakout Session 4

TRACK A: 3rd Floor AI in Ecommerce Experience

Conversational Commerce: Harnessing AI for Seamless Customer Interactions

Amanda Cole

CMO, Bloomreach

Vikas Jha

VP Clarity in Engineering, Bloomreach

Joe Megibow

CEO, Casper

TRACK B: 3rd Floor Omnichannel Retail Experiences

No Session

TRACK C: 2nd Floor Elevating Customer Acquisition

Sherry Shi

Head of Fashion Category, TikTok Shop, TikTok

Addie Rintel

Vice President Women’s Merchandising & Design, PACSUN

Valera Djordjevic

Creator,

TRACK D: 2nd Floor Fostering Loyalty and Retention

Leveraging Branded Store Cards To Cut Costs, Raise Revenue and Lift Loyalty

Jennifer Glaspie-Lundstrom

CEO, Tandym

Scott Allen

VP of Special Projects, Portland Leather Goods

TRACK E: 2nd Floor Tech Trends Driving Growth

Make Efficiency Your New Superpower: New Paths to Retail Profitability

Felecia Boccuto

Director of Creative Operations, Victoria Secret

Vanessa Marko

Director of Ecommerce, Harry Rosen

Ranjana Sharma

CXO and Co-founder, Sweft

4:35 PM – 5:05 PM ET
30min

Break + Brand Bodega
Location: Discovery Lounge

5:05 PM – 5:35 PM ET
30min

Panel: Driving Ecommerce Growth with Full-Funnel Marketing and Measurement
Location: Main Stage
This panel will explore challenges in implementing full-funnel marketing strategies, focusing on measuring ROI and attribution. It will discuss leveraging various marketing channels, AI’s role in customer acquisition and how brand marketing is key for feeding top of funnel strategies. Retailers will gain insights on how to test into new marketing programs and effectively measuring marketing ROI across the entire funnel.

Billy May

CEO, Brooklinen

Doug Jensen

SVP Go-to-Market Analytics & Activation and Learning Center of Excellence, Estée Lauder Companies

Moderator

Emily Hickey

Co-Founder & CEO, Chief Detective

A.J. Ghergich

Global VP Consulting, Botify

Renee Halvorsen

CMO, Marine Layer

5:40 PM – 6:10 PM ET
30min

Keynote: Unlocking Growth Potential: How to Win CFOs Over to Marketing and Ecommerce Investments
Location: Main Stage
To secure investment for marketing and technology projects, it’s essential to articulate ROI in financial metrics that resonate with CFOs. Gain firsthand knowledge on how to align proposals with financial objectives, quantify potential returns and effectively communicate the value proposition to secure buy-in from CFOs and drive growth initiatives forward. This session offers practical strategies for marketers and ecommerce professionals to speak the language of finance and effectively engage CFOs in the decision-making process

Alex Goldelman

CFO, Uniqlo

Susan Weisel

CFO, Brooklinen

Alex Brocklehurst

SVP & CFO, Coach

Moderator

Emily Culp

Chief Brand & Strategy Officer, BodyHealth

6:00 PM – 6:45 PM ET
45min

Exhibit Hall Drinks
Location: Discovery Lounge

7:00 PM – 9:00 PM ET
2hr

CommerceNext VIP Dinners (Invite Only)

7:30 AM ET

Registration / Discovery Lounge Opens

8:00 AM – 9:00 AM ET
1hr

Networking Breakfast – All Attendees
Location: Discovery Lounge

8:00 AM – 8:50 AM ET
50min

Content Breakfast: Personalizing Not Just for the Moment But for the Entire Customer Journey – Easier Said than Done!
Location: Track D

Meyar Sheik

Global President, Insider

Venkat Gopalan

CDO & CTO, Belcorp

8:00 AM – 8:50 AM ET
50min

Content Breakfast: Three Impacts of AI That Will Last — and How to Succeed with Each
Location: Track C

Christian Ward

Chief Data Officer, Yext

9:00 AM – 9:10 AM ET
10min

Opening Remarks
Location: Main Stage

9:10 AM – 9:30 AM ET
20min

Opening Keynote: Crafting Organizational Design for Accelerated Digital Transformation
Location: Main Stage
“Organization design eats strategy for breakfast,” was likely said by someone who leveraged an organization to accomplish ambitious goals that few believed were possible. In this fireside chat, veteran retail analyst Sucharita Kodali of Forrester Research sits down with Rick Lockton, SVP eCommerce Digital & Master Data at Tractor Supply. Lockton will share how organizational design impacts digital transformation at Tractor Supply. They’ll discuss processes and share best practices and land mines to avoid.

Rick Lockton

SVP eCommerce Omnichannel & Master Data, Tractor Supply

Moderator

Sucharita Kodali

Vice President and Principal Analyst, Forrester

9:35 AM – 10:05 AM ET
30min

Panel: Designing Loyalty Experiences that Cultivate Customer Devotion
Location: Main Stage
Loyalty is more than a loyalty program. That is the central theme behind this discussion, which will delve into the strategies brands can use to keep profitable customers coming back and telling their friends and family how much they love your brand. What kind of technology and resources are required to do this right? How do you benchmark loyalty and get started with a plan to improve over time? A panel of loyalty experts will cover loyalty from all angles, including loyalty programs, loyalty cards and a lot more.

Angela Clark

VP of Digital Studio, Patagonia

Nadina Guglielmetti

Chief Customer Officer, Vitamin Shoppe

Derek Yarbrough

Frmr Chief Marketing Officer, J.Crew Group

Jessica Dennis-Capiraso

SVP of Marketing, Victoria’s Secret

Moderator

Jon Mandell

Frmr Chief Customer and Marketing Officer, Cooper’s Hawk

10:05 AM – 10:35 AM ET
30min

Break + Brand Bodega
Location: Discovery Lounge

10:35 AM – 10:55 AM ET
20min

Keynote: Mastering Identity and Performance Marketing: The Power of Retargeting With Owned Channels
Location: Main Stage
A dynamic fireside chat with Elizabeth Pilkington, VP of eCommerce at J McLaughlin that dives into the evolving landscape of identity and performance marketing, and the strategic role of retargeting through owned channels. As third-party cookies become a relic of the past, this session explores innovative approaches to customer identification and the importance of first-party data in crafting personalized marketing campaigns. Learn how to leverage owned channels, such as email and SMS, to retarget high-intent users effectively, drive conversions and foster brand loyalty. This session will provide actionable insights on how to navigate the challenges and opportunities in a cookie-less world, ensuring marketing efforts yield the highest ROI.

Elizabeth Pilkington

VP of eCommerce, J McLaughlin

Jack Riker

VP of Revenue, Wunderkind

11:00 AM – 11:30 AM ET
30min

Panel: Unveiling Innovative Strategies for New Customer Growth in 2024
Location: Main Stage
New customers are the lifeblood and source of growth for every brand. But where do you cost-effectively find new customers? This panel of growth marketers will explore the latest ideas and thinking in new customer acquisition. They will discuss what emerging trends and technological advancements will play a pivotal role in attracting new customers in 2024 and how businesses can leverage these to stay ahead of the curve in an increasingly competitive market.

Linh Calhoun

Chief Marketing Officer, Replacements, Ltd.

Deanna Bershad

Director of Performance Marketing, Chewy

Marc Mathies

Senior Vice President of Data Technology, Vericast

Moderator

Sheryl Goldstein

Chief Growth Officer, IAB

11:30 AM – 12:15 PM ET
45min

Roundtables (Multiple Topics)
Location: Track C

11:30 AM – 12:15 PM ET
45min

The Z Suite on Brand Values
Location: Track D
In this interactive session from BCG’s The Z Suite, a panel of Gen Zers share how they shop, their brand preferences, customer experience likes and dislikes and more. Wondering what motivates or irritates Gen Zers? Find out directly from the source during this session, where you can ask questions directly to the panel. Make sure to arrive early, as this has been standing room only for the past two years.

Ella Ramirez

Z Suite Member,

Angelina Aileen

Z Suite Member,

Fay Shuai

Z Suite Member,

Jessica Binns

Editorial Director, Berns Communications Group

12:15 PM – 1:30 PM ET
1hr 15min

Networking Lunch
Location: Discovery Lounge

12:15 PM – 1:05 PM ET
50min

Content Lunch Workshop: Maximize Sales and Loyalty with Seamless Omnichannel Experiences
Location: Track C
In this session, our panel will discuss the loyalty strategies they use to enhance customer retention and drive repeat purchases by personalizing interactions across all touchpoints. We will also explore essential technology for scaling these strategies, highlighting how a composable commerce platform swiftly adapts to market dynamics and ensures seamless experiences, utilizing rapid fulfillment and comprehensive support to strengthen customer relationships and boost conversion rates in stores and online.

Jay Topper

Head of Strategy & Innovation, fabric

Angel Singh

VP Customer Experience | Personalization | UX, Petco

Katie Pursino

Vice President, Ecommerce + Site, J. Crew

12:15 PM – 1:05 PM ET
50min

Content Lunch Workshop: How Beyond Turned Their Post Purchase Experience into a Profitability Tool
Location: Track D
With a focus on ecommerce, Beyond — the parent company of Bed Bath & Beyond, Overstock.com and Zulilly — is leveraging new tools and technologies to enhance their customers post purchase experience and deliver meaningful improvements to profitability, loyalty, and LTV. Join us for lunch with Beyond’s Chief Customer Officer Carlisha Robinson to hear more about leveraging AI and value added services to drive customer engagement and profit.

Rohan Shah

Founder, CRO, Extend

Carlisha Robinson

Chief Customer Officer, Beyond

1:30 PM – 1:50 PM ET
20min

Keynote: Harmony in the C-Suite: Bridging the Gap Between CIOs and CMOs for Digital Success
Location: Main Stage
Strategic alignment between Retail CIOs and CMOsis key for aligning technology investments and marketing strategies. Hear how Tapestry bridges the gap between these two crucial departments to leverage digital tools and data analytics to enhance customer engagement, improve operational efficiency and drive revenue growth. These synergies enabled them to adapt quickly to changing market trends, capitalize on opportunities and maintain a competitive edge in the dynamic retail landscape, ultimately leading to improved financial performance and sustained success.

Joe Milano

SVP Digital, Tapestry

Kimberly Wallengren

Vice President Marketing, North America, Coach

Moderator

Kevin Ertell

Founder / CEO / Principal Consultant, Mistere Advisory

1:55 PM – 2:15 PM ET
20min

Keynote: How a Leading MedTech & Life Science Company Unlocked Composable Commerce’s Speed, Scale and Simplicity
Location: Main Stage
Retailers recognize that composable commerce delivers numerous competitive benefits, such as creating personalized customer experiences at scale and enhanced operational agility, all while lowering costs. However, the perceived complexity of transitioning to composable commerce can make retailers hesitate to embrace this platform. In this presentation, we’ll demonstrate how Bausch & Lomb successfully transitioned to a composable commerce platform in just six months and unlocked speed, scalability and simplicity in their ecommerce experience.

Devang Modi

VP, Digital Strategy, Bausch & Lomb

Michael Scholz

VP Product & Customer Marketing, commercetools

2:15 PM – 2:55 PM ET
40min

Break + Brand Bodega
Location: Discovery Lounge

2:55 PM – 3:15 PM ET
20min

Breakout Session 1

TRACK A: 3rd Floor AI in Marketing

Jason Seeba

CMO, Session AI

TRACK B: 3rd Floor Conversion Rate Optimization Unleashed

Andrew Contillo

Enterprise Growth, Signifyd

Hani Batla

CIO, Adorama

Elizabeth Garry

VP, North American eCommerce, Pandora

TRACK C: 2nd Floor Mastering Informed Decision-Making

Isabelle Chafkin

VP Ops and Finance, Harper Wilde

Calvin Lammers

SVP Digital and Media, Necessaire

Dan LeBlanc

CEO & Co-Founder, Daasity

TRACK D: 2nd Floor Modernizing Traditional Marketing

Jacob Ross

CEO, Pebblepost

Ryan McClurkin

Chief Analytics Officer, JTV

3:25 PM – 3:45 PM ET
20min

Breakout Session 2

TRACK A: 3rd Floor AI in Marketing

A Giant Leap Into the Cookieless Future

Dustin Rehmann

Senior Director of Marketing at Beyond Inc., Beyond Inc

Lisa Martinez Gilpin

Director, Global Partnerships, Google Chrome Privacy Sandbox

Michael Lamb

Chief Commercial Officer, RTB House

Moderator

Farzana Nasser

Partner, Chameleon Collective

TRACK B: 3rd Floor Conversion Rate Optimization Unleashed

Speed, Strategy, Success: Unpacking Forever 21’s CRO Winning Formula

Arthur Root

Founder/CEO, Nostra

Ryan Hofmann

VP, CRM & Channel Marketing, Forever21

TRACK C: 2nd Floor Mastering Informed Decision-Making

Aaron Zagha

CMO, Newton Living

Zach Epstein

CEO and founder, Haus

TRACK D: 2nd Floor Modernizing Traditional Marketing

PJ Oleksak

CEO, Nuts.com

Angela Voss

CEO, Marketing Architects

3:55 PM – 4:15 PM ET
20min

Breakout Session 3

TRACK A: 3rd Floor AI in Marketing

Kate Foster

Co-Founder & CEO, Outset

Jacob Rokeach

Founder & CEO, Fluency Firm

TRACK B: 3rd Floor Conversion Rate Optimization Unleashed

Bobby Meixner

Senior Director, Enterprise Solutions Marketing, UserTesting

TRACK C: 2nd Floor Mastering Informed Decision-Making

Paul Meinshausen

Co-Founder & CEO, Aampe

Jim Laurain

Head of Growth, Aampe

TRACK D: 2nd Floor Modernizing Traditional Marketing

Liz Horowitz

Founder, Sonic Strategy Consulting

Cezanne Huq

Frmr VP Growth, Hello Fresh

4:25 PM – 4:45 PM ET
20min

Breakout Session 4

TRACK A: 3rd Floor AI in Marketing

No Session

TRACK B: 3rd Floor Conversion Rate Optimization Unleashed

Ernest Chi

Senior Director, Product Acceleration, Passage

Courtney Siegel

VP Marketing, Skeepers

Daniel Brady

CEO, Orita

Peter Buckley

CRO, Taggstar

TRACK C: 2nd Floor Mastering Informed Decision-Making

No Session

TRACK D: 2nd Floor Modernizing Traditional Marketing

Matt Collins

Head of Product Marketing, MNTN

4:45 PM – 5:15 PM ET
30min

Break + Brand Bodega
Location: Discovery Lounge

5:15 PM – 5:45 PM ET
30min

The CommerceNextys
Location: Main Stage

7:00 PM – 9:00 PM ET
2hr

CommerceNext VIP Dinners & Retail Insiders Party (Invite Only)

8:00 AM – 9:00 AM ET
1hr

Networking Breakfast – All Attendees
Location: Discovery Lounge

9:00 AM – 9:05 AM ET
5min

Opening Remarks
Location: Main Stage

9:05 AM – 9:25 AM ET
20min

Opening Keynote: Fashion Forward: Walmart’s Strategy to Attract the Next Generation of Shoppers
Location: Main Stage
Join Denise Incandela, EVP Fashion at Walmart US, and Ken Pilot of Ken Pilot Ventures, as she delves into the innovative strategies behind Walmart’s fashion business as an omni retailer. From focusing on assortment and experience to changing perception and broadening reach, discover how Walmart is leading the evolution of fashion retail. Gain insights into how Walmart caters to its core customer and attracts new shoppers, like Gen Z, with on-trend styles and quality essentials while remaining focused on offering unbeatable value.

Denise Incandela

EVP, Fashion Division, Walmart US

Moderator

Ken Pilot

Senior Vice President Marketing, Ken Pilot Ventures

9:30 AM – 9:50 AM ET
20min

Keynote: How Brands & Retailers Can Prepare for the Consumer Journey of 2030
Location: Main Stage
The consumer shopping journey is expected to become even more digitized by 2030, as the megatrends of GenAI, AR/VR, instant & social commerce, and hyper-personalization are fully realized. So how should brands & retailers prepare to take advantage of these trends? Having a flexible and agile commerce technology stack is the critical factor to future success, but it also needs to meet today’s business realities: profitability, responsiveness to new competitors, and a friendly user experience for your employees. ABOUT YOU, the world’s largest fashion marketplace for Gen Y&Z, is meeting these challenges though a combination of a unified commerce experience and flexible technology to bring the future shopping experience to life.

Tom Dupont

Director of Market Operations & Development, ABOUT YOU

Tobias Ring

Managing Director Commercials, Scayle

9:55 AM – 10:25 AM ET
30min

Panel: Navigating the Digital Frontier: Strategic Insights on Tech Investments
Location: 3rd Floor
Discover how top industry leaders set their strategic technology priorities to stay ahead. Delve into critical decision-making processes involving whether to build, buy or partner to achieve tech goals. Plus, gain expert insights on vetting various technology solutions to ensure alignment with business objectives and maximize ROI. This session will help business and technology leaders sharpen their approach to building a technical product roadmap.

Sree Sreedhararaj

CTO, IPSY

Lynda Pak

Divisional CIO, Global Brands and Functions, The Estée Lauder Companies

Michelle Pacynski

VP, Digital Innovation, Ulta Beauty

Moderator

Zia Wigder

Chief Content Officer, EMARKETER

10:25 AM – 10:45 AM ET
20min

Break

10:45 AM – 11:15 AM ET
30min

Breakout Session 1

TRACK A: 3rd Floor Shopify Intensive

Innovations in Commerce: New Features From Shopify To Power Your Growth

Tanya Nam

Staff Solutions Engineer, Shopify

Neilson Flemming

Solutions Architect, Shopify

TRACK B: 3rd Floor Retention Intensive

Reimagining Retail: How Brands Achieve Scalable, Personalized Customer Experiences

Brian Lastovich

Head of Deman Gen, Kustomer

Jess Cervellon

Growth and Advocady, Kustomer

Melanie Cummings

VP of Product and UX, Fabletics

TRACK C: 3rd Floor Marketing Intensive

The Call To Create UGC: Producing Winning Content at Scale

Jason John

CMO, 1-800-FLOWERS

Joe Yakuel

CEO, brkfst.io

11:20 AM – 11:50 AM ET
30min

Breakout Session 2

TRACK A: 3rd Floor Shopify Intensive

Fireside Chat: Growth Strategies To Help You Prepare for the Holidays

Annie Soderstrom

VP of Digital Product, SKIMS

Emily Dawson

Enterprise Success Manager, Shopify

TRACK B: 3rd Floor Retention Intensive

Mia Bali

Head of Product, Rise AI

Teju Prabhakar

CEO, Share Local Media

TRACK C: 3rd Floor Marketing Intensive

Navigating the Data Landscape: Strategies for Ethical Personalization and Privacy in Marketing

Hari Valiyath

Co-Founder/CBO, Pixis

Matt Gehring

CMO, Dutch Pet

11:55 AM – 12:25 PM ET
30min

Breakout Session 3

TRACK A: 3rd Floor Shopify Intensive

Tim Schulz

VP of Product, Commerce Cloud, Maropost

TRACK B: 3rd Floor Retention Intensive

No Session

TRACK C: 3rd Floor Marketing Intensive

Transforming Your Business From Discovery to Purchase

Sherry Shi

Head of Fashion Category, TikTok Shop, TikTok

12:25 PM – 1:25 PM ET
1hr

Networking Lunch with Roundtables to Go Deep on Morning Session Topics
Location: Track C

1:25 PM – 1:45 PM ET
20min

Keynote: Fashion Disrupted: SHEIN’s Journey to Become a Next-Gen Brand Leader
Location: Main Stage
With more choices than ever, consumers rely on brands to meet them where they are. SHEIN’s Head of Strategic Communications, Peter Pernot-Day, will dive into how SHEIN’s customer-first, on-demand business model won over Gen Z, their approach for building their brand in the US market and how the retailer continues to evolve to ensure it offers shoppers what they want, where and when they want.

Peter Pernot-Day

Head of Strategic Communications, US/UK, SHEIN

Moderator

Oliver Chen

Managing Director – Retail, Luxury, New Platforms Sector Head, Cowen

1:45 PM – 2:00 PM ET
10min

Closing Remarks & CommerceNext Summer Getaway Giveaway Prizes
Location: Main Stage

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“It's a really quality group of people, and all the sessions and conversations are really relevant to the work I do every day and with my team.”

Angela Clark VP of Digital Patagonia

“The overall partnering ecosystem between sponsors and retailers is great. I had amazing demos from some of the partners, and we signed a contract yesterday with one of the partners, so that was exciting! That is what I was looking for and we made it happen, so overall I would rate the conference a 10/10.”

Sree Sreedhararaj CTO IPSY

“I would tell someone who is thinking about attending the show that it’s totally worth it. You’re in New York City, so it’s an amazing place to gather people. The conference has a pretty innovative take, very much going into the realm of AI and personalization and everything that is more at the cutting edge at retail today.”

Annie Soderstrom VP Digital Product Skims

“The CommerceNext is an amazing crossroads. So many people come here: there’s a lot of amazing companies, amazing software, as well as retailers and ecomm companies, so it’s a really nice place to meet a lot of people all at once.”

George Khachatryan Co-Founder and CEO OfferFit