Research Reports
NEW RESEARCH REPORT:
Seize The Data! The 2023 Retail Data Collection & Satisfaction Survey
A Retail Data Collection & Satisfaction Study
RESEARCH REPORT:
2023 Digital Trends & Investment Priorities
A Brief Benchmark Report On Growth, Risk, And Strategy
RESEARCH REPORT:
Pitch-Perfect Personalization
A Consumer Study Of Personalization Preferences And Data Privacy Concerns
RESEARCH REPORT:
From Digital Sales Cheer To Consumer Spending Fear
A Holiday 2022 U.S. Digital Commerce Outlook
RESEARCH REPORT:
Understanding Today’s Digital Commerce Team
An In-Depth Review Of Today’s Digital Retail Organization: Its Structure, Challenges, And Assessment Metrics
RESEARCH REPORT:
The Ascension To Digital Maturity: A Benchmark Report
Retailers Graduate From Setting Table Stakes To Scaling Long-Term Strategies
RESEARCH REPORT:
2022 Consumer Trends: Metaverse & Social Commerce
Social Commerce Remains A Strong Area For Growth While Livestreaming And The Metaverse Are Early In Their Adoption Cycles
RESEARCH REPORT:
2022 Digital Trends & Investment Priorities Report
Adjusting To Rising Customer Acquisition Costs With A Renewed Focus On Retention And Customer Experience
RESEARCH REPORT:
5 Trends for the Online Shopping Season
Forrester Research Feat. Sucharita Kodali, VP & Principal Analyst
RESEARCH REPORT:
The Year Of Covid The Customer
Retention And Privacy Usher in A New Wave Of Customer-Centric Strategies
RESEARCH REPORT:
Let’s Make A Deal
Shoppers Are Ready For Personalization And Willing To Trade Data For It
RESEARCH REPORT:
Keep Calm And Measure On
How Retailers Can Measure And Market Better In The New Privacy Landscape
