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Research Reports

the year of the customer

📝NEW! RESEARCH REPORT:
The Year Of Covid The Customer

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2021 sheerid report updated

RESEARCH REPORT:
Emotionally Connecting
With Consumers

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2021 contentsquare report updated

RESEARCH REPORT:
Turning Customer Insights Into
Ecommerce Growth Opportunities

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2020 benchmark report

BENCHMARK STUDY:
The Big Pivot:
How Traditional And Digital-First Retailers Re-Prioritized Marketing Investments In The Wake Of COVID-19

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2020 holiday report

BENCHMARK STUDY:
Holiday 2020 Shipping:
Expectations From Retailers And Shoppers

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