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Research Reports

pitch perfect personalization cover

NEW RESEARCH REPORT:
Pitch-Perfect Personalization

A Consumer Study Of Personalization Preferences And Data Privacy Concerns

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from digital sales cheer cover

RESEARCH REPORT:
From Digital Sales Cheer To Consumer Spending Fear

A Holiday 2022 U.S. Digital Commerce Outlook

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understanding todays digital commerce team cover

RESEARCH REPORT:
Understanding Today’s Digital Commerce Team

An In-Depth Review Of Today’s Digital Retail Organization: Its Structure, Challenges, And Assessment Metrics

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the ascension to digital maturity

RESEARCH REPORT:
The Ascension To Digital Maturity: A Benchmark Report

Retailers Graduate From Setting Table Stakes To Scaling Long-Term Strategies

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2022 consumer trends metaverse social cover

RESEARCH REPORT:
2022 Consumer Trends: Metaverse & Social Commerce

Social Commerce Remains A Strong Area For Growth While Livestreaming And The Metaverse Are Early In Their Adoption Cycles

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2022 digital trends report cover

RESEARCH REPORT:
2022 Digital Trends & Investment Priorities Report

Adjusting To Rising Customer Acquisition Costs With A Renewed Focus On Retention And Customer Experience

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5 themes for the Online Shopping Season

RESEARCH REPORT:
5 Trends for the Online Shopping Season

Forrester Research Feat. Sucharita Kodali, VP & Principal Analyst

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the year of the customer

RESEARCH REPORT:
The Year Of Covid The Customer

Retention And Privacy Usher in A New Wave Of Customer-Centric Strategies

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report let's make a deal

RESEARCH REPORT:
Let’s Make A Deal

Shoppers Are Ready For Personalization And Willing To Trade Data For It

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keep calm and measure on

RESEARCH REPORT:
Keep Calm And Measure On

How Retailers Can Measure And Market Better In The New Privacy Landscape

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2021 sheerid report updated

RESEARCH REPORT:
Emotionally Connecting
With Consumers

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2021 contentsquare report updated

RESEARCH REPORT:
Turning Customer Insights Into
Ecommerce Growth Opportunities

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the big pivot

BENCHMARK STUDY:
The Big Pivot:
How Traditional And Digital-First Retailers Re-Prioritized Marketing Investments In The Wake Of COVID-19

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2020 holiday report

BENCHMARK STUDY:
Holiday 2020 Shipping:
Expectations From Retailers And Shoppers

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