Unlocking Growth: 7 Hot Topics at the 2024 CommerceNext Growth Show

Welcome to the epicenter of growth, where industry titans and trailblazers gather to discuss the future of retail, marketing and technology. The CommerceNext Growth Show isn’t just a conference, but a vibrant community pulsating with the latest insights, strategies and connections that define success and growth in the digital age.

With over 150 industry-leading speakers and a community of 2,500+ executives, this event transcends traditional conferences, fostering meaningful peer-to-peer connections and curating dialogues that propel businesses forward. Here’s a glimpse into what’s to come at the 2024 CommerceNext Growth Show, fueled by insights from our esteemed Advisory Board,  comprised of 52 industry executives.

AI Use Cases in Marketing & Ecommerce: Revolutionizing Content Creation

AI isn’t just a buzzword, but a seismic shift reshaping the landscape of marketing and ecommerce. Explore how AI-driven algorithms are not only streamlining content creation processes but also revolutionizing personalization efforts, enabling brands to deliver hyper-targeted experiences that resonate with individual consumers at scale. Dive deep into real-world case studies showcasing the transformative power of AI, and discover how forward-thinking executives are leveraging this technology to grow their brands.

Can’t Miss Sessions on These Topics:

• “Leveraging AI Across the Customer Journey” with George Khachatryan, CEO of Offerfit
• “Hyper-Personalization Made Possible: AI and the Future of Retail”
• Two AI Breakout Tracks: AI in Marketing and AI in Ecommerce, covering AI algorithms, creation, personalization and more.

Modernizing Traditional Marketing and Ecommerce Experiences: Adapting to the Digital Era

In an era defined by rapid digitalization, traditional marketing and ecommerce strategies risk becoming obsolete. Join the conversation on how industry leaders are reinventing the playbook, blending the best of both worlds to craft compelling experiences that captivate modern consumers. From reimagining brick-and-mortar stores as experiential hubs to leveraging AR for immersive shopping experiences, learn how innovative approaches are reshaping the landscape and driving growth in an increasingly digital world.

Can’t Miss Sessions on These Topics:

• “Crafting Organizational Design for Accelerated Digital Transformation” with Rick Lockton, SVP of Tractor Supply 
• Breakout Track: Modernizing Traditional Marketing with topics covering measurement, linear & CTV campaigns, podcasts and streaming

Elevating Customer Acquisition: Strategies for Sustainable Growth

Acquiring customers is the lifeblood of any business, but in today’s hypercompetitive landscape, sustainable growth requires more than just a one-time transaction. Explore cutting-edge strategies for elevating customer acquisition efforts, from harnessing the power of influencer marketing and referral programs to leveraging data-driven insights to target high-value audiences with precision. Discover how industry leaders are building lasting relationships with customers, transforming casual shoppers into loyal brand advocates who champion their products and values.

Can’t Miss Sessions on These Topics:

• “Unveiling Innovative Strategies for New Customer Growth in 2024” with ON, Kate Spade, Chewy and IAB 

• “Fanatics: Creating 10x Growth and a Global Brand Through Culture, Agility and Innovation” with Doug Mack, former Fanatics CEO, Vice Chairman and Board Director and Elaine Rubin, Founder, President and Entrepreneur at Digital Prophets 

Omnichannel Retail Experience: Seamlessly Integrated Shopping Journeys

Gone are the days of siloed shopping experiences; today’s consumers expect seamless transitions between online and offline channels. Dive into the intricacies of omnichannel retailing and learn how leading brands are breaking down barriers to deliver cohesive, integrated shopping journeys. From click-and-collect services to personalized in-store experiences driven by mobile technology, uncover the strategies that are revolutionizing retail and setting new standards for customer satisfaction and loyalty.

Can’t Miss Sessions on These Topics:

• “Winning at Omnichannel in a Customer-Led World” with Tapestry, Sephora, Lowe’s, Bluecore and Trybe
• “Omnichannel Excellence: From Brick-and-Mortar to Digital Dominance” with Jill Pavlovich, SVP Digital Shopping Experiences at Albertsons Companies
• 2 Breakout Tracks: Omnichannel Retail Experiences and Tech Trends Driving Growth with topics including personalization, segmentation, omnichannel customer journeys, mobile apps, data and AI

Loyalty and Customer Experience Evolution: From Transactions to Relationships

In an age where competition is fierce and consumer expectations are higher than ever, building brand loyalty is no easy feat. Explore innovative approaches to nurturing customer relationships, shifting the focus from transactional interactions to meaningful engagements that foster long-term loyalty. Delve into the latest trends in customer experience design, from gamification and community-building initiatives to personalized loyalty programs that reward customers for their advocacy and engagement.

Can’t Miss Sessions on These Topics:

• “Designing Loyalty Experiences that Cultivate Customer Devotion”
• Breakout Track: Fostering Lasting Loyalty covering topics on loyalty utilizing AI, store cards and data

Crafting Compelling Online Journeys

In an increasingly crowded digital landscape, standing out from the competition requires more than just a functional website or mobile app—it requires a memorable and immersive experience that captivates and delights users at every touchpoint. Explore best practices for crafting compelling digital experiences that resonate with your target audience, from personalized product recommendations and interactive content to seamless checkout processes and frictionless navigation.

Can’t Miss Sessions on These Topics:

• “From Disruption to Transformation: Unveiling the Consumer Trends Shaping Retail’s Future”
• Breakout Track: Omnichannel Retail Experiences covering topics in personalization, segmentation and journey automation.

Harmonizing the C-Suite: Aligning Vision and Strategy

Success in today’s complex and fast-paced business environment requires more than just individual brilliance—it requires alignment and collaboration across the entire C-suite. Explore strategies for fostering synergy and alignment between marketing, ecommerce and technology leaders, breaking down silos and forging a shared vision for organizational growth. Learn from industry veterans who have successfully navigated the challenges of cross-functional collaboration. Discover how effective communication, shared goals and a culture of transparency can drive transformative change within your organization.

Can’t Miss Sessions on These Topics:

• “Harmony in the C-Suite: Bridging the Gap Between CIOs and CMOs for Digital Success” with J. Crew Group 
• “Navigating the Digital Frontier: Strategic Insights on Tech Investments.” with IPSY, The Estée Lauder Companies, Ulta and EMARKETER

The CommerceNext Growth Show is where exponential retail growth begins. Join us on June 11-13 in NYC as we unlock the secrets of growth, forge invaluable connections and chart the course to a future where retail, marketing and technology thrive in harmony. Don’t miss your opportunity to be part of this transformative experience. Register now to secure your spot for the ecommerce growth event of the year!