How Glossier Built Its Brand Through Community Engagement
Since its founding in 2014, Glossier has been focused on sharing real information with real people; they believe “[beauty] should be built by you.” This customer-centric philosophy is central to Glossier’s brand ethos, which revolves around the idea of “skin first, makeup second,” appealing to a wide audience that prefers minimalistic beauty routines. Before launching any products, Glossier started as a blog, Into The Gloss, where founder Emily Weiss cultivated a community by engaging directly with readers about beauty products. From the outset, Glossier has been committed to building strong, authentic relationships with its customers. Leveraging Social Media for Engagement Glossier effectively leveraged