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Exponential Retail Growth Starts Here

Over three amazing days, join us for visionary keynotes, true connections and actionable insights that fuel your ecommerce and retail success. From strategies for growth to discussion of the intersection of physical and digital retail, you’ll find it here.

150+ speakers

Industry Leading Speakers

Gain insights on the latest trends and best practices in dynamic keynotes and breakout sessions. Last year’s speakers included C-level executives from Walmart, Shein, Ulta, Walgreens, Coach, Albertson’s, J. Crew, Petco and many more.
See last year’s agenda →

2700+

Scaled Retailers & Innovative Tech Companies

Build lasting connections with senior-level leaders from retailers and DTC brands ranging from mid-market to enterprise level, as well as innovative tech companies. Connect with peers and make new lifelong friends who can help do more to advance your business.
See who attends →

75+

Sessions with Actionable Insights Over 3 Days

Every session leaves you with insights that you can put into action in the coming days. Our content covers everything from modernizing traditional marketing, AI use cases in ecommerce, omnichannel retail experience, the evolution of loyalty, conversion rate optimization and much more.
See the videos from last year →

Why Attend the CommerceNext Growth Show

Grow your connections with an inspiring mix of industry leaders: CMOs, CTOs, VPs and Directors from traditional retailers and DTC brands.

2025 Speakers

Kelly Mahoney

Chief Marketing Officer
Ulta Beauty

joe kudla

Joe Kudla

Founder & CEO
Vuori

Kim Waldmann

Global Chief Customer Officer
Foot Locker

Tom Ward

EVP & Chief Operating Officer
Sam's Club

fiona tan

Fiona Tan

CTO
Wayfair

Ashley Schapiro

VP Marketing, Media, Performance & Engagement
American Eagle

Antonella Pucarelli

Antonella Pucarelli

Chief Commercial Officer
IKEA North America

avinash kaushik

Avinash Kaushik

Brand Strategy & Marketing Transformation
Tapestry

stuart hogue

Stuart Hogue

SVP, US Consumer
Land's End

Lauren Price

SVP of Ecommerce & Digital Marketing
COS

Leala Francis

SVP Customer Insights and Member Experience
AG1

Sarah Henry

VP, Head of Content, Influencer & Commerce
Walmart

Suruchi Shukla

VP, Marketing
Minted

pooja chardiramani

Pooja Chandiramani

VP, Global Media Strategy and Planning, Marketing Analytics, Operations and Transformation
Tapestry

Lynda Pak

Lynda Pak

SVP & Divisional CIO
The Estée Lauder Companies

Jess Ozella

Jess Ozella

SVP, Ecommerce & Growth Marketing
Reformation

Andrew Tweed

Andrew Tweed

GM, Fruit Gifting
1-800-Flowers.com

Andy Laudato

Andy Laudato

COO
The Vitamin Shoppe

Suparana Shokeen

Suparana Shokeen

Former Vice President, Technology
Capri Holdings

Rachel MacPherson

SVP/GM of Global Ecommerce
Marc Jacobs

Isabel Davis

VP, Digital & Ecommerce
Pattern Beauty

Kristen Keesee

Vice President of Wholesale, North America
TUMI

Jon Kosoff

CDO
Boot Barn

Stacey Warshaw

Head of Ecommerce & Digital Marketing
LoveShackFancy

Ryan Pabelona

Ryan Pabelona

VP of Performance Marketing
Revolve

Jennifer Peters

Director of DTC, Martech and Digital Compliance
OLLY

Brian Schmidt

VP, Digital & eCommerce - Brooks Brothers & Eddie Bauer
Catalyst Brands

Laura Cantor

VP of Marketing
New York & Company

Stephanie Hileman

Principal Marketing, AI Strategy
1-800 Contacts

Sunny Jiang

CEO
EyeBuyDirect

Stacie Henderson

CMO Americas
Tod's Group

Molly Hartney

Chief Digital Officer
Rack Room Shoes

Meenakshi Lala

CEO
UrbanStems

Jeannie Yoo

CEO
Draper James

Patrick Jenkinson

Commercial Director, Direct-to-Consumer
Manchester United

Christian Fiorelli

SVP eCommerce
Alexander Wang

Abby DeYoung

Advertising and Marketing Manager
Family Farm & Home

Jeanelle Teves

CCO
Bugaboo

Shehan Ghanchi

Sr. Dir. Marketing and Merchandising
The Tile Shop

David Janecek

Director Marketing Email and SMS
FragranceNet

Shaina Rainford

CEO
Bask & Lather

Owen Spencer

Director of Enterprise Applications
Revelyst

Ajay Dhaul

former SVP
Kenvue

Kevin McCarthy

Vice President, Loyalty & Partnerships
Sonesta

Colin Burke

Sr. Mgr of Acquisition Marketing
Mack Weldon

Matthew Bourgeois

Head of Growth
The Long Drink Company

Aaron Magness

Head of Marketing
Full Glass Wine

Josh Platt

SVP Product
Rue Gilt Groupe

Jenna Posner

CEO
Chief Digital Agency

Noam Paransky

Board Member
ThredUP

Melissa Campanelli

Melissa Campanelli

Co-Founder
Women in Retail Leadership Circle

Ken Pilot

Creator and Host
The Retail Pilot Podcast

Anshuman Taneja

Anshuman Taneja

Frmr Chief Product Officer
Gap Inc.

Cindy Marshall

CEO
SHINE Strategy

Julee Wilson

Beauty Editor-at-Large
Cosmopolitan Magazine

Angela Hsu

Frmr CMO
Beyond

Cintia Gabilan

Senior Vice President, Centers of Excellence & Industry Initiatives
IAB

Dave Finnegan

Operating Partner
BlackFinn

Julia Waldow

Julia Waldow

Reporter
Modern Retail

Esther Kang

Director of Ecommerce
Torani

Umesh Sripad

Umesh Sripad

Chief Digital Officer & Chief Technology Officer
PetMeds

Cody Barbo

Cody Barbo

CEO
Trust & Will

Michael Krans

VP, Retail Media
Macy's

Stephanie Pankuch

General Manager, Consumables
Walmart Marketplace

Valeria Dediu

VP of Growth Marketing & Ecommerce
Away

Parbinder Dhariwal

VP, GM
CVS Media Exchange

Krystina Gustafson

Co-Founder & Chief Content Officer
RetailClub

Matt Fasciano

CEO and President
Delivering Good

Anish Shah

Anish Shah

CEO
Bring Ruckus

Kimberly Minor

CEO
WOC Retail Alliance

Dara Pauker

Founder & CEO
Dauntless Decisions, LLC

Giselle Heintz

Gen Z Professional

Takii Thomas

Gen Z Professional

Sabetha Lafontant

Gen Z Professional

Dahye de Givenchy

GenZ Student

Clare Ehnes

GenZ Student

Finn Freas

GenZ Student

Mina Fader

Managing Director
Baker Retailing Center at UPenn

Shawna Hausman

Principal
Shawna Hausman Consulting

Carolyn Pollock

Frmr CMO
Tailored Brands

michael leblanc

Michael LeBlanc

Podcast Host
Remarkable Retail

Steve Dennis

Podcast Host
Remarkable Retail

Blake Droesch

Blake Droesch

Senior Analyst
eMarketer

Andrea Wasserman

Exec. Coach
The Executive Express & Forbes Retail Contributor

doug weich

Doug Weich

CEO
RETAIL AI Council

linda shein

Linda Shein

CEO
Bala Growth Partners

pano anthos

Pano Anthos

Founder & Managing Partner
XRC Ventures

geoff sanders

Geoff Sanders

CMO
firstleaf

Andrea Moore

Digital Interim Leadership
Andrea Moore Digital Solutions

Gabrielle Fonrouge

Retail Reporter
CNBC

Kelsey Ayres

Chief of Product Management and User Experience Design
Amazon Buy With Prime

Purva Gupta

Co-Founder
Lily AI

Rohan Shah

Founder & CRO
Extend

Bethany Hawthorne

Sr. Director of Client Services
Ovative

Simon Langevin

VP, Digital Product
Coveo

Meera Murthy

GM & VP of Product
Bloomreach

John LeBaron

CRO
Pattern

Jacob Ross

CEO
PebblePost

Sandy Jeong

Field CTO
Shopify

Bhavin Prashad

Associate Vice President
DAC

Jason Zollan

Jason Zollan

Head of Retail Media
Constructor

Mike Micucci

Mike Micucci

CEO
Fabric

Elynn Chen

Director of Business Development
Temu

Diane Keng

Diane Keng

CEO
Breinify

Julien Sauvage

CMO
Cordial

Jake Pasini

Jake Pasini

VP of AI and Revenue
Listrak

Fayez Mohamood

Fayez Mohamood

Co-Founder & CEO
Bluecore

Ben Thompson

Ben Thompson

Head of Digital Transformation
Endeavour Group

Angela Voss

Angela Voss

CEO
Marketing Architects

Dave Anderson

VP of Product Marketing
ContentSquare

Debjani Deb

CEO
Session AI

Ben Brodie

Ben Brodie

Head of North American Platform Sales
Quantcast

Curt Frieden

SVP of Business Development
Everflow

David Weissman

EVP, Growth
Tulip

Bhavik Gandecha

Solutions Consulting Manager
BazaarVoice

Jamie Egan

Head of Sales
Instant

Nakul Narayan

Chief Product Officer
Attentive

Brett Page

Senior Global Account Executive
Avalara

A.J. Ghergich

Global VP of Consulting Services
Botify

Jeffrey Fisher

Managing Partner
Atwave

Kimberly Shenk

CEO
Novi Connect

Kevin Herroltz

VP of Client Success
AddShoppers

Richard Jones

CRO
Wunderkind

Andrew Volinsky

Andrew Volinsky

International Business Aquisition Manager
Canada Post

Michael Lamb

Chief Commercial Officer
RTB House

Tim Schulz

VP of Product, Commerce
Fishbowl

Chase Edwards

VP of Sales
AB Tasty

Michael Gunther

VP, Head of Insights
Consumer Edge

Tobias Ring

Managing Director Commercials
SCAYLE

Peter Buckley

CRO
Taggstar

Hastu Kshitij

VP of Sales - North America
MoEngage

Catherine Chen

VP of Digital Sales
RRD

Chris Campbell

VP Marketing
Victra

Bryan Bumgardner

Senior Director of Growth Marketing
Northbeam

Matthew Alberts

VP Global Solution Consulting
commercetools

Meyar Sheik

Global President
Insider

Nick Cranney

Head of Product Management
ESW

Brandon Luft

CEO
Shipfusion

Leora Kelman

Partner
Boston Consulting Group

Tal Keshet

VP Loyalty Solution
Snappy

Kushala Silva

VP, CPG Industry
Writer

Michael Eldridge

Head of OfferFit AI Deployment
Braze

Danny Smith

Partner Solutions Architect, Alliances & Channels
Stripe

Ashye Marcus

Global GTM Industry Lead, Retail
Stripe

Gilad Shriki

C-Founder
Descope

Leif Welch

CEO
JamLoop

Kira Henson

VP Search and Social
Good Apple

Taz Patel

Head of Advertising and Shopping
Perplexity

Eddie Patzsch

VP Revenue
Optimove

Jade Simon

Lead Client Success Manager
Bazaarvoice

Joe Yakuel

CEO
Within

Amera Khalil

Director, Sales Account Management
Feedonomics

Sharon Gee

SVP/GM
Feedonomics

Rabah Rahil

CMO
Fermat


and 150+ other amazing speakers

The Future of Customer Experiences

8:00 AM ET

Registration / Discovery Lounge Opens

8:00 AM – 9:00 AM ET
1hr

Networking Breakfast – All Attendees

8:00 AM – 8:55 AM ET 55min
1:1 Meetings

8:00 AM – 8:50 AM ET
50min

Content Breakfast: Minimizing the Tradeoff: Balancing Retail Media ROI with a Seamless Brand Experience
Retailers are increasingly leveraging their owned channels for retail media, but at what cost to the customer experience? When advertising disrupts the journey rather than enhances it, it can erode trust and long-term brand value. This session explores a new approach to retail media that minimizes the tradeoff between revenue optimization and a frictionless shopping experience. Learn how innovative strategies and technology can align media monetization with a brand-first philosophy, ensuring both advertisers and customers benefit.

Jason Zollan

Head of Retail Media, Constructor

8:00 AM – 8:50 AM ET
50min

Content Breakfast
9:00 AM – 9:10 AM ET 10min

Opening Remarks

9:10 AM – 9:30 AM ET
20min

Adapting with Purpose: How Sam’s Club Embraces Consumer Trends and Challenges
Fueled by strategic footprint expansion and a rapidly growing national ecommerce presence, Sam’s Club plans to double membership—and more than double sales and profit—over the next 8–10 years. In this keynote, Sam’s Club EVP and End-to-End Chief Operating Officer Tom Ward will outline how the leading warehouse club retail store is leveraging customer insights to achieve its ambitious goals, including prioritizing investments in digital tools such as Scan & Go™, Just Go exit technology and personalized, AI-driven advertising.

Tom Ward

EVP & Chief Operating Officer, Sam’s Club

9:35 AM – 9:55 AM ET
20min

Keynote: Meeting Customers Where They Are: How Modern Brands Are Winning in a Complex Supply Chain Environment
In today’s retail landscape, customer expectations and operational complexity are two sides of the same coin, brands face unprecedented challenges in managing complex supply chains while meeting escalating customer expectations. Success requires both meeting customers at every touchpoint and building the flexible infrastructure to deliver on those promises consistently. The traditional separation between direct-to-consumer and multi-brand retail channels has evolved into a sophisticated network of interconnected sales and fulfillment pathways, demanding new operational approaches. This session explores how leading brands are creating adaptive commerce networks —interconnected systems that combine intelligent inventory management, multi-node fulfillment capabilities, and seamless customer experiences—that transform complex supply chains into competitive advantages, enabling seamless customer experiences across channels while maintaining operational efficiency and control.


Kelsey Ayres

Chief of Product Management and User Experience Design, Amazon Buy With Prime

9:55 AM – 10:25 AM ET 30min

Break + Brand Bodega

10:25 AM – 10:45 AM ET
20min

Keynote: How American Eagle is Leveraging Sports Partnerships to Build a Brand That Bridges Audiences
If you are putting your brand at the center of culture, you have to put it at the center of sports, commented American Eagle CMO Craig Brommers. In this keynote, Brommers will talk about the strategy behind its varied sports partnerships including with professional athletes such as Coco Gauff, Trevor Lawrence, Livvy Dunne and Jeremiah Smith, that are attracting and inspiring new audiences and enhancing the American Eagle brand.

Ashley Schapiro

VP Marketing, Media, Performance & Engagement, American Eagle

10:50 AM – 11:20 AM ET
30min

Panel: From Gen Z to Alpha: Redefining Acquisition for Emerging Audiences
Gen Z buying power slaps! In other words, Gen Z already wields significant economic influence, with their global spending power projected to reach $12 trillion by 2030. This panel discussion will explore where today’s brands can find Gen Z buyers (and, if Gen Alpha should be included in this group) and the do’s and don’ts of engaging with them, including via SMS and influencers, and the potential hazards of using Gen AI images and copy with this generation of shoppers.

Lauren Price

SVP of Ecommerce & Digital Marketing, COS

Jess Ozella

SVP, Ecommerce & Growth Marketing, Reformation

Sarah Henry

VP, Head of Content, Influencer & Commerce, Walmart

Catherine Chen

VP of Digital Sales, RRD

Moderator

Shawna Hausman

Principal, Shawna Hausman Consulting

11:20 AM – 1:20 PM ET
2hr

1:1 Meetings

11:25 AM – 11:55 AM ET
30min

Roundtables 1 (Multiple Topics)

11:25 AM – 12:05 PM ET
40min

Gen Z Panel: Decoding Gen Z Professionals: The Future of Retail Through Their Eyes
Gen Z is transforming the retail landscape with their digital-first approach and values-driven purchasing habits. In this engaging panel, young professionals will share insights into their shopping behaviors, influences on buying decisions and must-do’s for brands to remain relevant. Join us to explore key trends, from social commerce and sustainability to in-store experiences and brand loyalty, that will shape the future of retail for this generation.

Giselle Heintz

Gen Z Professional

Takii Thomas

Gen Z Professional

Sabetha Lafontant

Gen Z Professional

Moderator

Carolyn Pollock

Frmr CMO, Tailored Brands

11:25 AM – 12:05 PM ET
40min

Startup Showcase
Experience the energy of the Startup Showcase, where nine innovative startups deliver rapid-fire pitches—and you, the audience, get to vote for the winner. Hosted by industry veteran Noam Paransky, this is your chance to spot the next big thing in commerce tech. Presenting companies are: AthenaHQ, App 0, Brij, Conative AI, eStreamly, Kahoona, Paramark, Stylumia and Zenyt

Noam Paransky

Board Member, ThredUP

12:05 PM – 1:20 PM ET
1hr 15min

Networking Lunch
12:05 PM – 12:55 PM ET 50min
Content Lunch: Unlocking Growth: How Leading Brands Turn First-Party Data into Powerful Outcomes
First-party data is essential for modern retail and brand marketing, yet leveraging it effectively remains a challenge. In this panel discussion, industry leaders share strategies for collecting, analyzing and activating data to drive business success and enhance customer experiences. Hosted by RRD, this session will provide insights on overcoming common data challenges, achieving early ROI wins, using data for targeted advertising and personalization, improving customer acquisition and retention and accelerating data-driven initiatives with actionable best practices.

Catherine Chen

VP of Digital Sales, RRD

Chris Campbell

VP Marketing, Victra

Shehan Ghanchi

Sr. Dir. Marketing and Merchandising, The Tile Shop

Abby DeYoung

Advertising and Marketing Manager, Family Farm & Home

12:05 PM – 12:55 PM ET
50min

Content Lunch: Smarter at Scale: How AI Decisioning Is Reshaping Customer Journeys Retail marketers are facing a critical moment: traditional funnels, segmenting and A/B testing no longer deliver the results that today’s customers expect. AI decisioning offers a smarter path forward, automating hyper-personalized journeys across channels and at scale. In this session, you’ll discover how 1-800 Contacts uses AI to boost engagement, build trust and achieve breakthrough results in their marketing strategies.

Stephanie Hileman

Principal Marketing, AI Strategy, 1-800 Contacts

Michael Eldridge

Head of OfferFit AI Deployment, Braze

1:20 PM – 1:50 PM ET
30min

Keynote: Triple Threat Strategy: Unlocking Incrementality, Creative and AI for Competitive Advantage
CommerceNext is excited to welcome digital analytics expert and best selling author, Avinash Kaushik, to our stage. In an interview with Pooja Chandiramani, VP – Global Media Strategy and Planning, Marketing Analytics, Operations and Transformation at Coach, Avinash will share his latest thoughts on incrementality, the impact of AI on customer acquisition, the impact of Gen AI on paid and organic search and the need to think differently about your digital marketing dashboards.

Avinash Kaushik

Brand Strategy & Marketing Transformation, Tapestry

Interviewed by:

Pooja Chandiramani

VP, Global Media Strategy and Planning, Marketing Analytics, Operations and Transformation, Tapestry

1:55 PM – 2:15 PM ET
20min

Keynote: THE RCS Revolution: Transforming Mobile Commerce Through Personalized Messaging
Discover how RCS Business Messaging is revolutionizing mobile commerce by enabling real-time, personalized 1:1 interactions. This session will explore how brands can harness RCS capabilities—amplified by AI—to create smarter, more engaging customer experiences. Learn how this powerful combination drives a continuous loop of insight and action that transforms mobile shopping.

David Janecek

Director Marketing Email and SMS, FragranceNet

Nakul Narayan

Chief Product Officer, Attentive

2:05 PM – 3:20 PM ET
1hr 15min

1:1 Meetings
2:15 PM – 2:45 PM ET 30min

Break + Brand Bodega

2:45 PM – 3:05 PM ET
20min

Breakout Session 1

TRACK A AI for Marketing

Being Customer Obsessed in the Age of AI

Meenakshi Lala

CEO, UrbanStems

Meera Murthy

GM & VP of Product, Bloomreach

TRACK B Ecommerce Tech Innovations
From B2C to A2A: How Agentic Shopping Makes Catalog Quality More Important Than Ever

Sharon Gee

SVP/GM, Feedonomics

Amera Khalil

Director, Sales Account Management, Feedonomics

Owen Spencer

Director of Enterprise Applications, Revelyst

Taz Patel

Head of Advertising and Shopping, Perplexity

TRACK C Omnichannel Transformation
TRACK D Loyalty & Retention
The Loyalty Shift: Transforming Transactions into Lasting Relationships

Matthew Bourgeois

Head of Growth, The Long Drink Company

Tal Keshet

VP Loyalty Solution, Snappy

TRACK E Customer Acquisition

Incrementality is the New Performance Marketing Benchmark: How COS Approaches Acquisition with PebblePost

Lauren Price

SVP of Ecommerce & Digital Marketing, COS

Jacob Ross

CEO, PebblePost

3:15 PM – 3:35 PM ET
20min

Breakout Session 2

TRACK A AI for Marketing
The Luxury Dilemma: Balancing Brand Integrity with AI-Driven Growth

Rachel MacPherson

SVP/GM of Global Ecommerce, Marc Jacobs

Richard Jones

CRO, Wunderkind

TRACK B Ecommerce Tech Innovations
How Minted Drives Conversions Profitably with Behavioral AI

Suruchi Shukla

VP, Marketing, Minted

Debjani Deb

CEO, Session AI

TRACK C Omnichannel Transformation
TRACK D Loyalty & Retention
Leveraging Trust to Drive Conversions

Jennifer Peters

Director of DTC, Martech and Digital Compliance, OLLY

Kimberly Shenk

CEO, Novi Connect

TRACK E Customer Acquisition

3:45 PM – 4:05 PM ET
20min

Breakout Session 3

TRACK A AI for Marketing
From Experimentation to Full Vibes at Rue Gilt Groupe: How AI is Accelerating Productivity and Performance

Josh Platt

SVP Product, Rue Gilt Groupe

Purva Gupta

Co-Founder, Lily AI

TRACK B Ecommerce Tech Innovations

What’s Next Is Now: LLMs for Precision Targeting and Measurable Marketing Impact

Ryan Pabelona

VP of Performance Marketing, Revolve

Michael Lamb

Chief Commercial Officer, RTB House

TRACK C Omnichannel Transformation
From Viral to Viable: How Fulfillment Powers Bask & Lather’s Omnichannel Breakout

Shaina Rainford

CEO, Bask & Lather

Brandon Luft

CEO, Shipfusion

TRACK D Loyalty & Retention
From Storefront to Inbox: Maximizing Retention with Connected Experiences

Elynn Chen

Director of Business Development, Temu

David Weissman

EVP, Growth, Tulip

TRACK E Customer Acquisition
Hook, Convert, Repeat: Tactical Talks on Winning Customers

Ben Brodie

Head of North American Platform Sales, Quantcast

Jamie Egan

Head of Sales, Instant

Jeffrey Fisher

Managing Partner, Atwave

Curt Frieden

SVP of Business Development, Everflow

4:15 PM – 4:35 PM ET
20min

Breakout Session 4

TRACK A AI for Marketing
GenAI as a Growth Lever: How Billion-Dollar Brands are Re-Imagining Growth & GTM Strategies

Ajay Dhaul

former SVP, Kenvue

Kushala Silva

VP, CPG Industry, Writer

TRACK B Ecommerce Tech Innovations
Ops Stack Unlocked: Tools that Makes Ecommerce Tick

Brett Page

Senior Global Account Executive, Avalara

Tim Schulz

VP of Product, Commerce, Fishbowl

Andrew Volinsky

International Business Aquisition Manager, Canada Post

TRACK C Omnichannel Transformation
Omnichannel Gets Smarter: What AI Agents Mean for Retail’s Future

Ashye Marcus

Global GTM Industry Lead, Retail, Stripe

Danny Smith

Partner Solutions Architect, Alliances & Channels, Stripe

TRACK D Loyalty & Retention
The New LTV Playbook: AI, Services & the Path to Profit

Stacey Warshaw

Head of Ecommerce & Digital Marketing, LoveShackFancy

Rohan Shah

Founder & CRO, Extend

TRACK E Customer Acquisition
Omni-Channel Attribution

4:35 PM – 5:05 PM ET
30min

Break + Brand Bodega

5:05 PM – 5:35 PM ET
30min

Panel: Connected Omni Experiences—Wins, Losses and Lessons Learned
Omnichannel is more than a buzzword—it’s a complex, evolving strategy. In this panel, leaders from top brands unpack what omnichannel really means, where they are on the journey and how they’re adapting to a world where physical and digital channels blur across the customer path to purchase. This discussion explores the challenges of building connected commerce, achieving a 360° customer view and using emerging AI technologies to redefine the future of customer engagement.

Jon Kosoff

CDO, Boot Barn

Alyssa Callahan

CMO, US, bp

Stuart Hogue

SVP, US Consumer, Land’s End

Matthew Alberts

VP Global Solution Consulting, commercetools

Moderator

Blake Droesch

Senior Analyst, eMarketer

5:40 PM – 6:00 PM ET
30min

Keynote: Seamless by Design: IKEA’s Blueprint for Customer Experience Across Every Channel
IKEA is redefining the customer journey including launching a Spanish-language website, expanding its omnichannel footprint and experimenting with Gen AI, all to set the standard for a seamless retail experience. During this fireside chat, IKEA North America Chief Commercial Officer Antonella Pucarelli will explore ideas such as: the intersection of digital transformation, sustainability, human-centered design to cater to every customer and Gen AI’s role in their integrated customer experience.

Antonella Pucarelli

Chief Commercial Officer, IKEA North America

Interviewed by

Ken Pilot

Creator and Host, The Retail Pilot Podcast

6:00 PM – 6:45 PM ET
45min

Exhibit Hall Drinks

7:00 PM – 9:00 PM ET
2hr

CommerceNext VIP Dinners (Invite Only)

Balancing Automation and Human Touch

8:00 AM ET

Registration / Discovery Lounge Opens

8:00 AM – 8:55 AM ET 55min
1:1 Meetings
8:00 AM – 8:50 AM ET 50min
Content Breakfast: How to Connect with Consumers 365 Days a Year

Jeanelle Teves

CCO, Bugaboo

Eddie Patzsch

VP Revenue, Optimove

8:00 AM – 8:50 AM ET
50min

Women in Retail Leadership Breakfast: Leading in the Age of AI: Human-Centric Strategies for Retail Excellence
In this panel featuring Women in Retail leaders, we’ll explore how to “Lead in the Age of AI” by rethinking organizational structures, building transparency around AI adoption and balancing technological innovation with human-centric leadership. You’ll hear real-world examples of AI-driven decision-making and walk away with strategies for maintaining employee trust, reducing job-security fears and upskilling your teams for the future.

Jeannie Yoo

CEO, Draper James

Sunny Jiang

CEO, EyeBuyDirect

Stacie Henderson

CMO Americas, Tod’s Group

Moderator

Melissa Campanelli

Co-Founder, Women in Retail Leadership Circle

9:00 AM – 9:10 AM ET
10min

Opening Remarks

9:10 AM – 9:30 AM ET
20min

Opening Keynote: The Beauty of Growth: Ulta’s Digital Glow-Up
Join Kelly Mahoney, CMO of Ulta Beauty, as she shares how the brand is driving meaningful growth through digital innovation. From personalized experiences and virtual try-ons to smarter loyalty engagement, discover how Ulta blends data, technology and creativity to elevate every step of the customer journey. Learn how Ulta is redefining beauty retail through seamless omnichannel experiences and a customer-first approach in today’s fast-evolving commerce landscape.

Kelly Mahoney

Chief Marketing Officer, Ulta Beauty

Interviewed by:

Julee Wilson

Beauty Editor-at-Large, Cosmopolitan Magazine

9:35 AM – 10:05 AM ET
30min

Panel: From AI Pilot to Astronaut: Building ROI Savvy AI Evaluation Processes and Mindsets
Successfully adopting AI requires a clear framework for evaluating when to pilot, launch or walk away. This session will outline strategies for assessing AI solutions, prioritizing business impact and balancing efficiency with growth. Attendees will gain practical insights on risk-based AI deployment and making smarter, results-driven investments.

Leala Francis

SVP Customer Insights and Member Experience, AG1

Suparana Shokeen

Former Vice President, Technology, Capri Holdings

Lynda Pak

SVP & Divisional CIO, The Estée Lauder Companies

Moderator

Cintia Gabilan

Senior Vice President, Centers of Excellence & Industry Initiatives, IAB

10:05 AM – 10:35 AM ET
30min

Break + Brand Bodega

10:35 AM – 10:55 AM ET
20min

Keynote: Mind Reading for Retailers: Rack Room Shoes’ Secret to Capturing Attention
Consumers are tuning out and starting to evolve beyond traditional engagement entirely. The secret to capturing their attention isn’t about volume or frequency, but about anticipating their wants and needs. This keynote reveals how Rack Room Shoes is winning the battle for attention by using AI to decode invisible signals that precede purchase decisions, and creating moments that feel coincidental yet drive remarkable loyalty. Learn how you can leverage behavioral patterns and emotional insights to turn fragmented data into meaningful, revenue-generating relationships that keep customers coming back.

Molly Hartney

Chief Digital Officer, Rack Room Shoes

Julien Sauvage

CMO, Cordial

11:00 AM – 11:30 AM ET
30min

Panel: Human in the Loop: Collaborating with AI for Meaningful Ecommerce Experiences
As AI transforms ecommerce, human expertise remains vital for ensuring accuracy and enhancing customer satisfaction. This session explores how to balance automation with human decision-making, focusing on the importance of human input in improving AI accuracy and customer experiences. Attendees will learn about the evolving roles in the industry, the significance of adaptability and Gen AI’s potential for creative innovation in personalized shopping.

Andrew Tweed

GM, Fruit Gifting, 1-800-Flowers.com

Suruchi Shukla

VP, Marketing, Minted

Andy Laudato

COO, The Vitamin Shoppe

Fayez Mohamood

Co-Founder & CEO, Bluecore

Moderator

Andrea Wasserman

Exec. Coach, The Executive Express & Forbes Retail Contributor

11:35 AM – 12:05 PM ET 30min
Roundtables (Multiple Topics)

11:35 AM – 12:15 PM ET
40min

Decoding Gen Z Students: The Future of Retail Through Their Eyes

Dahye de Givenchy

GenZ Student

Clare Ehnes

GenZ Student

Finn Freas

GenZ Student

Moderator

Andrea Moore

Digital Interim Leadership, Andrea Moore Digital Solutions

11:30 PM – 1:30 PM ET 2hr
1:1 Meetings

12:15 PM – 1:30 PM ET
1hr 15min

Networking Lunch

12:15 PM – 1:05 PM ET
50min

Content Lunch: Rearchitecting Retail: Preparing for the Age of Agentic AI and A2C Commerce Agentic AI and agent-to-consumer (A2C) commerce are emerging fast, but most retail teams are still in learning mode. This session helps marketers and operators make sense of these new dynamics by focusing on what it means for product discovery, customer journeys and retail operations. We’ll explore how brands can begin preparing their product data, marketing and OMS infrastructure to support A2C, spotlighting the “jobs to be done” in areas like agent discoverability, conversion and fulfillment.

Umesh Sripad

Chief Digital Officer & Chief Technology Officer, PetMeds

Laura Cantor

VP of Marketing, New York & Company

Aaron Magness

Head of Marketing , Full Glass Wine

Mike Micucci

CEO, Fabric

12:15 PM – 1:05 PM ET
50min

Content Lunch: The AI Glow-Up: Pattern Beauty’s Secret to Personalized, Scalable Engagement

Isabel Davis

VP, Digital & Ecommerce, Pattern Beauty

Meyar Sheik

Global President, Insider

1:30 PM – 1:50 PM ET
20min

Keynote: Crushing the Customer Experience With AI at Wayfair
Join Fiona Tan, CTO of Wayfair, for a fireside chat on how AI is transforming the customer experience in online retail. She’ll share how Wayfair leverages AI to enhance shopping through personalized recommendations, smarter customer support and large-scale innovation. Attendees will gain insights into AI’s evolving role in ecommerce and how to balance automation with human expertise for a seamless shopping journey.<br />

Fiona Tan

CTO, Wayfair

Interviewed by:

Gabrielle Fonrouge

Retail Reporter, CNBC

1:55 PM – 2:15 PM ET
20min

Keynote: The World’s No. 1 Sports Club: How Manchester United is Transforming Fandom into Ecommerce Success
Owning a global fan experience sounds simple—until you try it. For Manchester United, creating world-class commerce meant moving away from an outsourced business model with limited control to a unified commerce platform built for global growth. By taking direct control of their digital experience, they’ve created a model where personalization and loyalty aren’t just buzzwords but integrated elements of the fan journey. Join Manchester United and SCAYLE to learn how to forge deeper connections in the digital age, turning every interaction into an opportunity to deliver on the fan promise.

Patrick Jenkinson

Commercial Director, Direct-to-Consumer, Manchester United

Tobias Ring

Managing Director Commercials, SCAYLE

2:15 PM – 2:55 PM ET
40min

Break + Brand Bodega

2:15 PM – 3:30 PM ET
1hr 15min

1:1 Meetings

2:55 PM – 3:15 PM ET
20min

Breakout Session 1
TRACK A AI for Ecommerce
Winning Fast: How BWS & Torani Transformed Their Brands With AI Personalization

Esther Kang

Director of Ecommerce, Torani

Ben Thompson

Head of Digital Transformation, Endeavour Group

Diane Keng

CEO, Breinify

TRACK B Retail Media + Marketplaces
Identifying New Marketplace Growth Opportunities

Kristen Keesee

Vice President of Wholesale, North America, TUMI

John LeBaron

CRO, Pattern

TRACK C Commerce Everywhere: Social, Video and More

Building a Winning Creator Strategy

Bhavik Gandecha

Solutions Consulting Manager, BazaarVoice

Jade Simon

Lead Client Success Manager, Bazaarvoice

TRACK D Optimizing Existing Channels
How Digital-First Brands Win With Linear and Streaming TV

Cody Barbo

CEO, Trust & Will

Angela Voss

CEO, Marketing Architects

3:25 PM – 3:45 PM ET
20min

Breakout Session 2

TRACK A AI for Ecommerce
Optimizing Search, Discovery & Personalization with AI

Peter Buckley

CRO, Taggstar

John Murdock

CEO, Fastr

Simon Langevin

VP, Digital Product, Coveo

Chase Edwards

VP of Sales, AB Tasty

TRACK B Retail Media + Marketplaces
Redefining Reach: Scaling Growth with a Leading Marketplace

Stephanie Pankuch

General Manager, Consumables, Walmart Marketplace

Angela Hsu

Frmr CMO, Beyond

TRACK C Commerce Everywhere: Social, Video and More
Harvesting Growth: Turning Scrolls Into Sales

Kira Henson

VP Search and Social, Good Apple

TRACK D Optimizing Existing Channels
The Remarkable Retail Podcast: Live on Stage!

Michael LeBlanc

Podcast Host, Remarkable Retail

Steve Dennis

Podcast Host, Remarkable Retail

3:55 PM – 4:15 PM ET
20min

Breakout Session 3

TRACK A AI for Ecommerce
Behind the Seams: Stitching AI and Analytics Into CX

Christian Fiorelli

SVP eCommerce, Alexander Wang

Dave Anderson

VP of Product Marketing, ContentSquare

TRACK B Retail Media + Marketplaces

The Bigger RMN Opportunity: Commerce Media is the Future of Media

Leora Kelman

Partner, Boston Consulting Group

TRACK C Commerce Everywhere: Social, Video and More
Beyond the Briefs: How Mack Weldon Built a Performance-First UGC Strategy

Joe Yakuel

CEO, Within

Colin Burke

Sr. Mgr of Acquisition Marketing, Mack Weldon

TRACK D Optimizing Existing Channels

4:25 PM – 4:45 PM ET

20min

Keynote: Search Redefined: Winning the Visibility Battle in a ChatGPT World
As AI search platforms like ChatGPT and Perplexity transform how consumers and bots discover products online, some foundational search strategies still work but others have already evolved. This session breaks down what’s changing and what’s not, how these AI platforms differ from traditional search engines, and why they’re quickly becoming the new front door to ecommerce. You’ll walk away with a clear understanding of how your brand can be included in the answers AI platforms and traditional search engines in time for Black Friday. Plus, you’ll learn a practical set of actions you can put in place today to stay visible and competitive.

A.J. Ghergich

Global VP of Consulting Services, Botify

4:45 PM – 6:00 PM ET

1hr 15min

Reception

4:45 PM – 5:15 PM ET
30min

The CommerceNextys

Location:
 Main Stage

Starting with a champagne toast, this award show celebrates industry titans and leading brands that deliver outstanding results in marketing and ecommerce. Hosted by Michael LeBlanc & Steve Dennis from the Remarkable Retail Podcast, we’ll be announcing the 2025 CommerceNexty winners across all 7 categories. Learn more: https://commercenext.com/the-commercenextys/.

Michael LeBlanc

Podcast Host, Remarkable Retail

Steve Dennis

Podcast Host, Remarkable Retail

5:30 PM – 6:00 PM ET
30min

Book Signing: Remarkable Retail
Top retail thought leader and strategic adviser Steve Dennis will be signing copies of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption, the top-rated and bestselling retail strategy book of the past decade.

8:00 PM – 11:00 PM ET
3hr

Roof Deck Party: Retail Insiders Party (Invite Only)

Future-Fused Commerce: Blending Innovation, Community and Human Connection

8:00 AM – 9:00 AM ET
1hr

Networking Breakfast – All Attendees
8:00 AM – 8:50 AM ET 50min
Content Breakfast

9:00 AM – 9:05 AM ET
5min

Opening Remarks

9:05 AM – 9:25 AM ET
20min

Opening Keynote: Lacing Up for the Future: Empowering Teams and Igniting Sneaker Culture

What does it take to be a leader helping to reimagine a global brand in an ever-evolving retail landscape? In this dynamic fireside keynote, Kim Waldmann, SVP & Global Chief Customer Officer at Foot Locker, Inc., reveals how the iconic retailer is reimagining strategies that drive deep engagement with customers while staying culturally relevant and maintaining industry authority. With leadership experience at Athleta and Sephora, Kim brings a customer-first perspective to Foot Locker’s ambitious Lace Up Plan—focused on achieving long-term, profitable growth.

From harnessing consumer shopping behavior that accelerates data-powered marketing, to strengthening brand partnerships that deepen cultural relevance and expanding the women’s business, she’ll share how Foot Locker is developing a best-in-class omnichannel experience to stay ahead. Expect practical insights and bold ideas on how innovation and customer-driven insights are fueling and expanding Foot Locker’s leadership in sneaker culture and beyond.

Kim Waldmann

Global Chief Customer Officer, Foot Locker

Interviewed by:

Mina Fader

Managing Director, Baker Retailing Center at UPenn

9:30 AM – 9:50 AM ET
20min

Unpacking Success: Crafting a Lasting Brand in a Changing World
Join Valeria Dediu, VP of Growth Marketing & eCommerce at Away Travel, and Sandy Jeong, Enterprise Field CTO at Shopify and former VP of Tech at Glossier, for an insightful conversation on how Away disrupted a legacy category with a strong brand, durable product, and compelling storytelling. We’ll discuss how Away continues to innovate and find new sources of growth, and how they remain resilient in the face of significant macroenvironmental challenges. This session will inspire leaders with actionable insights on how to build and grow a brand that lasts.

Valeria Dediu

VP of Growth Marketing & Ecommerce, Away

Sandy Jeong

Field CTO, Shopify

9:55 AM – 10:25 AM ET
30min

Panel: Building Emotional Connections for Loyalty in a Digital-First World
Loyalty is about more than just transactions—it’s about fostering deep, emotional connections with customers. Today’s most effective loyalty programs go beyond rewarding repeat purchases; they equip marketers with rich, first-party data to understand customer behaviors, preferences and motivations. Attendees will discover best practices for creating emotional connections, hyper-personalized experiences, timely engagement and ultimely long-term retention and advocacy.

Jeff Gerstel

CMO, B&H

Brian Schmidt

VP, Digital & eCommerce – Brooks Brothers & Eddie Bauer, Catalyst Brands

Kevin McCarthy

Vice President, Loyalty & Partnerships, Sonesta

Hastu Kshitij

VP of Sales – North America, MoEngage

Moderator

Julia Waldow

Reporter, Modern Retail

10:25 AM – 10:45 AM ET
20min

Break

10:25 AM – 10:45 AM ET
20min

Book Signing: Remarkable Retail
Top retail thought leader and strategic adviser Steve Dennis will be signing copies of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption, the top-rated and bestselling retail strategy book of the past decade.

10:45 AM – 11:15 AM ET
30min

Breakout Session 1
TRACK A Marketing Intensive
How Data-Driven Insights and Integrated Marketing Power Growth

Kevin Herroltz

VP of Client Success, AddShoppers

Bethany Hawthorne

Sr. Director of Client Services, Ovative

Michael Gunther

VP, Head of Insights, Consumer Edge

TRACK B Ecommerce Intensive
Unlocking Customer Loyalty Through Seamless and Secure Digital Experiences

Gilad Shriki

C-Founder, Descope

11:20 AM – 11:50 AM ET
30min

Breakout Session 2
TRACK A Marketing Intensive

How Top Brands Are Winning Customers With AI, Attribution and First-Party Data

Bryan Bumgardner

Senior Director of Growth Marketing, Northbeam

TRACK B Ecommerce Intensive

AI-Powered Personalized Digital Journeys: Beyond the Linear Funnel

Rabah Rahil

CMO, Fermat

11:55 AM – 12:25 PM ET
30min

Breakout Session 3

TRACK A Ecommerce Intensive
Smart Bots, Smarter Retail: Enhancing CX with AI Assistants
TRACK B Marketing Intensive
Video First: Capturing Attention in a 3-Second World
11:50 AM – 1:00 PM ET 1hr 10min
Networking Lunch
1:00 PM – 1:30 PM ET 30min
Panel: From Fragmentation to Full-Funnel: Shaping a Collaborative Future for Retailers & RMNs
As retail media continues to mature, the relationship between retailers and Retail Media Networks (RMNs) is evolving beyond ad placements to strategic partnerships. This session explores how the next phase of retail marketing will be defined by deeper collaboration, improved operational efficiency and a stronger focus on measurable growth. Hear from industry leaders as they share insights on aligning goals, integrating technology and creating value across the entire customer journey.

Parbinder Dhariwal

VP, GM, CVS Media Exchange

Michael Krans

VP, Retail Media, Macy’s

Moderator

Krystina Gustafson

Co-Founder & Chief Content Officer, RetailClub

1:35 PM – 1:55 PM ET 20min

Keynote: The Future of Retail: Blending Digital, Physical and Community
Step inside the story of Vuori’s rise with Joe Kudla, founder and CEO, as he sits down with Steve Dennis, host of the Remarkable Retail podcast, for an in-depth conversation. Joe shares how Vuori broke through a crowded activewear market by blending innovation with authentic community building. He offers insights on navigating the shifting retail landscape—from balancing direct-to-consumer and wholesale to creating memorable in-store experiences. Learn which metrics truly matter as Vuori scales and how influencer partnerships foster lasting loyalty. This interview delivers practical, real-world advice for anyone looking to grow a modern retail brand.

Joe Kudla

Founder & CEO, Vuori

Steve Dennis

Podcast Host, Remarkable Retail

1:55 PM – 2:10 PM ET 15min
Closing Remarks & Prize Drawing

🧍‍♀️Meet the Women in Retail Leadership Circle at the Growth Show

We’re thrilled to welcome the Women in Retail Leadership Circle to the CommerceNext Growth Show — join us at Booth 21 in the Discovery Lounge to connect with top women leaders driving innovation in retail!

TUESDAY, JUNE 24

Location: Discovery Lounge – Booth 21

8:00 A.M. to 6:45 P.M.
Stop by to learn all about the Women in Retail Leadership Circle — a vibrant community of senior women leaders at top retailers and brands. Discover how the group supports and elevates women through powerful content, events, networking, and peer-to-peer collaboration.

EMERGING BRAND SPOTLIGHT
Meet a member behind a purpose-driven brand. Hear her story, ask questions and get inspired—you might even leave with a fun sample
10:00 A.M. – 12:00 P.M.
Featuring: Lorrie King, Co-Founder, Caire Beauty
2:00 P.M. – 4:00 P.M.
Featuring: Karen Cardoso, Owner and Designer, Bolsa Nova Handbags

NETWORKING MEETUP
6:00 P.M. – 6:45 P.M.

Join us for a relaxed and fun meetup with fellow Women in Retail Leadership Circle members and senior-level women in the retail space — connect over cocktails!

WEDNESDAY, JUNE 25

Location: Discovery Lounge – Booth 21

8:00 A.M. to 6:00 P.M.
Stop by to learn all about the Women in Retail Leadership Circle — a vibrant community of senior women leaders at top retailers and brands. Discover how the group supports and elevates women through powerful content, events, networking, and peer-to-peer collaboration.

EMERGING BRAND SPOTLIGHT
Meet a Women in Retail Leadership Circle member behind a purpose-driven brand. Hear her story, ask questions and get inspired—you might even leave with a fun sample
10:00 A.M. – 12:00 P.M.
Featuring: Melissa Clayton, CEO and Founder, Tiny Tags
2:00 P.M. – 4:00 P.M.
Featuring: Dana Donofree, Founder and CEO, AnaOno

Retailers & Brands
Apply for the Travel Program to get a FREE ticket plus up to $1200 travel credit to enjoy the conference and discover vibrant NYC

Discover the industry’s most generous travel program, designed to enhance your event experience. Connect with cutting-edge tech providers, build valuable peer relationships, and return to the office with actionable insights for success.
We offer two program options to accommodate both local and national participants, including:

• National Program reimburses up to $1,200 for taking 6 meetings with sponsors
• Local Program reimburses up to $500 for taking 3 meetings with sponsors

2700+ Attendees

35% more than last year

Trusted Community.
True Connections.

We’re More Than a Conference. We’re a Community.

We're at the heart of commerce
New York Hilton
Midtown

1335 6th Ave,
New York, NY 10019
United States

Fun Networking Activities

Yacht Rock Welcome Cruise Around New York

Party Both Nights of the Summit

Fun Discovery Lounge
Activities

VIP Dinners at Top NYC Restaurants

Product Giveaways at Brand Bodega

Become a Sponsor

Sponsorships are available for a wide variety of budgets and provide opportunities for thought leadership, conversations, interactions and branding.

Retailers & Brands

Apply to join the travel program for
CommerceNext and get up to a $1200 travel
credit
in addition to a FREE ticket!

Apply now
Important Notice: Avoid Unauthorized Housing Providers

Connections Housing is the exclusive housing partner for CommerceNext and the only trusted source for booking accommodations for our event. Be cautious of third-party companies posing as official housing providers. These entities may attempt to mislead you into booking through them, often resulting in non-refundable deposits or invalid reservations that we cannot assist with.

To ensure a secure and seamless booking experience, always reserve your accommodations directly with Connections Housing. If you are approached by anyone claiming to offer housing for CommerceNext outside of Connections Housing, please report this immediately to commercenext@connectionshousing.com.

For assistance or questions, you can contact the Connections Housing team at commercenext@connectionshousing.com or by phone at 725.201.7302.