Kevin Herrholtz serves as the VP of Client Success for SafeOpt by AddShoppers. With a career spent leading customer success teams at innovative SaaS organizations, Kevin is passionate about building strategies that create loyal, long-term customers. At AddShoppers, he helps DTC brands maximize retention, upsell, and cross-sell opportunities through a customer-first approach. Known for his energy and obsession with customer health, Kevin brings a fresh perspective on how brands can deliver real value and delight at every touchpoint.