ecommerce Archives | Page 3 of 9

How Generative AI Elevates Customer Retention and Loyalty at Kate Spade

Maeve Billings July 11, 2023

At the 2023 Ecommerce Growth Show, Amanda Bopp, VP North America Marketing at Kate Spade, engaged in a captivating discussion with Michelle Nemschoff, SVP Marketing at Persado, shedding light on how Kate Spade leverages generative AI to amplify customer retention and foster loyalty. In this blog post, we will explore three key takeaways from the session, giving you a glimpse into how Kate Spade uses AI to deliver personalized customer experiences, tap into the emotional sentiment of products and find the optimal place for AI within their digital ecosystem. Read on to learn more or watch the full session recording here. Leverage AI

Ecommerce Growth Show Highlight: Is A Good Ecommerce Experience Good Enough?

Katja Teichmann June 12, 2023

In the highly competitive world of ecommerce, meeting customer expectations and providing a strong positive customer experience is crucial. A PwC study found that 17% of customers abandon a brand after just one negative experience. To stay ahead, retailers must embrace the latest UX, technology and AI trends to provide a personalized and seamless shopping experience. In the Ecommerce Growth Show session “Is A Good Ecommerce Experience Good Enough?”, you’ll learn from Abercrombie, Snipes, GoPro and Narvar about how they are innovating in ecommerce today. We interviewed the moderator Zia Daniell Wigder, Chief Content Officer at Insider Intelligence, to give you a sneak

Uncover the Secrets of Customer Marketing at The 2023 CommerceNext Ecommerce Conference

Kylie Rashkin June 6, 2023

Get excited for the upcoming Ecommerce Growth Show, taking place on June 20-21st in NYC. With over 1700 executives from the retail and DTC sectors, it offers a unique opportunity to delve into the latest trends and growth prospects. The ecommerce conference boasts an impressive lineup of 120+ top-notch speakers, delivering insightful presentations during 50+ sessions. Rest assured, this year’s show promises an unforgettable and highly beneficial experience for ecommerce and marketing professionals. At this year’s ecommerce conference, one of the primary themes will be customer marketing. We have four separate sessions dedicated to exploring various strategies that revolve around enhancing the customer

Learn All About Consumer Retention & Loyalty at The 2023 Ecommerce Conference

Kylie Rashkin May 25, 2023

Get ready for the annual 2023 CommerceNext Ecommerce Growth Show on June 20-21st, an event that continues to revolutionize the industry. Over 1700 retail and DTC executives will unite to explore the latest trends and opportunities for growth. Featuring 120+ industry-leading speakers, spread across 50+ sessions, this year’s show guarantees an unforgettable and valuable experience for ecommerce and marketing professionals. One of the main topics at this year’s ecommerce conference is consumer retention and loyalty. We’re diving into four sessions all focused on how you can keep your best customers coming back: Unifying Sol de Janeiro’s Email & SMS Program Reveals Big Wins

Using Personalization to Drive Ecommerce Growth

Ali Tyler May 24, 2023

Consumers have countless options at their fingertips, so capturing and retaining their attention has become increasingly challenging. However, personalization offers a solution to this predicament. By customizing your approach to meet individual needs, you can set your brand apart, foster loyalty, and ultimately fuel your business’s growth. This webinar aimed to delve into the most up-to-date trends and effective strategies for creating personalized experiences that not only drive growth but also cultivate enduring customer relationships. The presentation was lead by Marylin Montoya, VP of Marketing at AB Tasty who shared tips for creating a customized experience for customers. Accompanying her on the panel

EXCLUSIVE: The 4 Hottest Topics at the 2023 Ecommerce Growth Show

Maeve Billings May 18, 2023

The 2023 CommerceNext Ecommerce Growth Show is set to be a game-changing event, bringing together over 1700 executives to discuss the hottest topics and growth opportunities in the retail industry. With 120+ industry-leading speakers across 50+ sessions, each including actionable content, this year’s show promises to provide invaluable insights for all ecommerce and marketing professionals in attendance. In this blog post, we will provide a sneak peek into a few of the most anticipated sessions and topics of this year’s ecommerce conference, including: Finding Growth Amid Uncertain Times Domino’s Reinvented: Boldly Innovating for Today’s Changing Customer Journeys How ChatGPT and Automated Experimentation Will

Maximizing Customer Loyalty: 3 Essential Strategies from EXPRESS, Jenni Kayne and Ten Thousand

Maeve Billings April 24, 2023

In the world of retail and direct-to-consumer (DTC) brands, customer loyalty is everything. Building a loyal customer base is essential to the long-term success of any business, as loyal customers are more likely to make repeat purchases, refer their friends and family and leave positive reviews. In fact, research shows that acquiring a new customer can cost five times as much as retaining an existing one. So, what can marketers do to build customer loyalty and keep their customers coming back? Here are some tips: Personalize the Customer Experience Personalization is critical to building customer loyalty. Customers want to feel like they are

2022 Ecommerce Growth Show Highlights: Unforgettable Insights & Celebrations!

Maeve Billings April 10, 2023

The 2022 CommerceNext Ecommerce Growth Show was an unforgettable experience that brought together so many of the brightest minds in ecommerce and digital marketing. Over the course of two days, attendees were treated to insightful content, exciting activities and fantastic celebrations. The summit’s many highlights included the incredible sessions featuring industry-leading speakers, the Discovery Lounge and the CommerceNexty Award ceremony. The ecommerce conference was also an excellent opportunity for attendees to network with other ecommerce professionals and learn about the latest industry trends. The summit was jam-packed with informative sessions, interactive workshops and engaging panel discussions that covered a wide range of topics,

Cracking the Code to the Ultimate Shopping Experience

Ali Tyler April 6, 2023

Are you looking to take your business to the next level? In today’s digital age, delivering a shopping experience that rivals or even surpasses the in-person experience can be the difference between an average year and a great one. During the most recent CN webinar, we asked Genevieve Haldeman from Cloudinary to share her advice for making the customer shopping experience as seamless as possible. She was joined by a panel of senior-level executives from GoPro, Ulta and FTD who discussed their own strategies for creating an effective online shopping experience. WHAT WE LEARNED: Optimization of various features can increase likelihood of purchase. Personalization

4 Proven Mother’s Day Marketing Tips That Will Boost Your Sales in 2023

Maeve Billings March 24, 2023

Mother’s Day is an excellent opportunity for retailers to boost sales and attract new customers. It is a special day when we celebrate the love, dedication and sacrifices of mothers worldwide. For ecommerce and marketing professionals in the retail industry, it is a time to develop creative marketing strategies that capture the essence of motherhood and resonate with their target audience. In this blog, we will share some tips and examples of successful Mother’s Day marketing campaigns that can help you make the most of this special occasion from brands like Pandora, Bath & Body Works, Baby Dove and Sephora. Personalize Your Message

Tag: ecommerce

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