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Understanding Today’s Digital Commerce Team Report
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TO HELP OUR COMMUNITY EVALUATE AND IMPROVE UPON THEIR OWN ORGANIZATIONAL STRUCTURES IN THIS DEFINING DIGITAL ERA, THIS RESEARCH REPORT DISCUSSES:
- The current state of retail organizations, including ecommerce and omnichannel team reporting structures and responsibilities.
- The future of digital teams, focusing on ongoing organizational challenges and talent needs and recruitment strategies.
- How teams are assessing digital performance, covering common KPIs and a move toward CLV.
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