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2023 Digital Trends & Investment Priorities
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WHAT YOU’LL LEARN IN THIS REPORT:
- How the past year measured up to forecasts made in 2021, and what the growth targets are for 2023.
- The ways retailers are weighing investments in customer experiences versus new technologies.
- The balance between retention and acquisition to drive growth in 2023.
- How brands are responding to declining KPIs on social.
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