JUNE 24-26, 2025 NEW YORK HILTON MIDTOWN

June 24-26, 2025 at New York Hilton Midtown

RETAILERS & BRANDS: Get a FREE ticket and up to a $1200 travel credit! Apply now →

Exponential Retail Growth Starts Here

Over three amazing days, join us for visionary keynotes, true connections and actionable insights that fuel your ecommerce and retail success. From strategies for growth to discussion of the intersection of physical and digital retail, you’ll find it here.

⏰ CommerceNext Starts In…

Why Attend the CommerceNext Growth Show

Grow your connections with an inspiring mix of industry leaders: CMOs, CTOs, VPs and Directors from traditional retailers and DTC brands.

See the recap of 2024 CommerceNext Growth Show

2025 Speakers

Tom Ward

EVP & Chief Operating Officer
Sam's Club

Kim Waldmann

Global Chief Customer Officer
Foot Locker

Craig Brommers

CMO
American Eagle

Fiona Tan

CTO
Wayfair

Stuart Hogue

SVP, US Consumer
Land's End

Alyssa Callahan

CMO, US
bp

Avinash Kaushik

Consultant: Brand Strategy & Marketing Transformation
Tapestry

Lauren Price

SVP of Ecommerce & Digital Marketing
COS

Leala Francis

SVP Customer Insights and Member Experience
AG1

Suruchi Shukla

VP, Marketing
Minted

Pooja Chandiramani

VP, Global Media Strategy and Planning, Marketing Analytics, Operations and Transformation
Tapestry

Sapna Shah Parikh

CDO, SVP (Fenty Beauty/ Skin, Ole Henriksen, KVD Beauty)
Kendo

Lynda Pak

Divisional CIO, Global Brands and Functions
The Estée Lauder Companies

Jess Ozella

SVP, Ecommerce & Growth Marketing
Reformation

Andrew Tweed

GM, Fruit Gifting
1-800-Flowers.com

Andy Laudato

COO
The Vitamin Shoppe

Suparana Shokeen

Vice President, Technology
Capri Holdings

Mina Fader

Managing Director
Baker Retailing Center at UPenn

Shawna Hausman

frmr SVP, Global Ecommerce
Esprit

Carolyn Pollock

Frmr CMO
Tailored Brands

Michael LeBlanc

Podcast Host
Remarkable Retail

Steve Dennis

Podcast Host
Remarkable Retail

Blake Droesch

Senior Analyst
eMarketer

Andrea Wasserman

Exec. Coach
Exec. Coach @ The Executive Express & Forbes Retail Contributor

Doug Weich

CEO
RETAIL AI Council

Linda Shein

CEO
Bala Growth Partners

Pano Anthos

Founder & Managing Partner
XRC Ventures

Geoff Sanders

CMO
firstleaf

Marie Driscoll

Adjunct Professor
The New School

and 150+ other amazing speakers

8:00 AM ET

Registration / Discovery Lounge Opens

8:00 AM – 9:00 AM ET
1hr

Networking Breakfast – All Attendees

8:00 AM – 8:50 AM ET
50min

Content Breakfast: Data-Driven Discovery: Turning User Behavior Into Competitive Advantage

8:00 AM – 8:50 AM ET
50min

Content Breakfast

9:00 AM – 9:10 AM ET 10min

Opening Remarks

9:10 AM – 9:30 AM ET
20min

Opening Keynote: Adapting with Purpose: How to Embrace Consumer Trends and Challenges

Tom Ward

EVP & Chief Operating Officer, Sam’s Club

9:35 AM – 9:55 AM ET
20min

Keynote: Reimagining Convenience & the Customer Experience

9:55 AM – 10:25 AM ET
35min

Break + Brand Bodega

10:25 AM – 10:45 AM ET
20min

Keynote: Seamless Appeal: Building a Brand That Bridges Audiences

Craig Brommers

CMO, American Eagle

10:50 AM – 11:20 AM ET
30min

Panel: From Gen Z to Alpha: Redefining Acquisition for Emerging Audiences

Lauren Price

SVP of Ecommerce & Digital Marketing, COS

Sapna Shah Parikh

CDO, SVP (Fenty Beauty/ Skin, Ole Henriksen, KVD Beauty), Kendo

Jess Ozella

SVP, Ecommerce & Growth Marketing, Reformation

Moderator

Shawna Hausman

frmr SVP, Global Ecommerce, Esprit

11:20 AM – 12:05 PM ET
45min

Roundtables 1 (Multiple Topics)

11:20 AM – 12:05 PM ET
45min

GenZ Panel: Decoding Gen Z: The Future of Retail Through Their Eyes

Moderator

Carolyn Pollock

Frmr CMO, Tailored Brands

11:20 AM – 12:05 PM ET
45min

Startup Alley

12:05 PM – 1:20 PM ET
1hr 15min

Networking Lunch

12:05 PM – 12:55 PM ET 50min

Content Lunch

12:05 PM – 12:55 PM ET
50min

Content Lunch

1:20 PM – 1:40 PM ET
20min

Keynote:
Triple Threat Strategy: Unlocking Incrementality, Creative and AI for Competitive Advantage

Avinash Kaushik

Consultant: Brand Strategy & Marketing Transformation, Tapestry

Pooja Chandiramani

VP, Global Media Strategy and Planning, Marketing Analytics, Operations and Transformation, Tapestry

1:45 PM – 2:05 PM ET
20min

Keynote: Transforming the Shopping Experience Between Consumers and the Brands They love

2:05 PM – 2:45 PM ET
40min

Break + Brand Bodega

2:45 PM – 3:05 PM ET
20min

Breakout Session 1

TRACK A AI for Marketing

Scaling Customer Engagement with AI-Driven Marketing Strategies

TRACK B Ecommerce Tech Innovations

Creating a Best In Class Ecommerce Experience

TRACK C Omnichannel Transformation

Driving Customer Loyalty Through Seamless Omnichannel Operations

TRACK D Loyalty & Retention

Leveraging Owned Channels for Retention

TRACK E Customer Acquisition

Performance Acquisition Channels

3:15 PM – 3:35 PM ET
20min

Breakout Session 2

TRACK A AI for Marketing

Performance Marketing

TRACK B Ecommerce Tech Innovations

How to Convert Anonymous Visitors with Behavioral AI

TRACK C Omnichannel Transformation

Unifying Data & Insights Between Stores & Ecommerce

TRACK D Loyalty & Retention

Loyalty in the Palm of Their Hand: Maximizing Engagement Through Apps, Cards, & Beyond

TRACK E Customer Acquisition

Unlocking Customer Acquisition Strategies with AI & Deep Learning

3:45 PM – 4:05 PM ET
20min

Breakout Session 3

TRACK A AI for Marketing

TRACK B Ecommerce Tech Innovations

ECommerce is Booming AI Tech Adoptions

TRACK C Omnichannel Transformation

How Digital Enhances the In-Store Experience

TRACK D Loyalty & Retention

Leveraging Trust to Drive Conversions

TRACK E Customer Acquisition

Hook, Convert, Repeat: Tactical Talks on Winning Customers

4:15 PM – 4:35 PM ET
20min

Breakout Session 4

TRACK A AI for Marketing

GenAI for Creative Optimization

TRACK B Ecommerce Tech Innovations

Shopify Integrations

TRACK C Omnichannel Transformation

Turning Store Shoppers into Omni Shoppers

TRACK D Loyalty & Retention

Driving Post-Purchase Loyalty

TRACK E Customer Acquisition

Omni-Channel Attribution

4:35 PM – 5:05 PM ET
30min

Break + Brand Bodega

5:05 PM – 5:35 PM ET
30min

Panel: Connected Omni Experiences —Wins, Losses, and Lessons Learned

Alyssa Callahan

CMO, US, bp

Stuart Hogue

SVP, US Consumer, Land’s End

Moderator

Blake Droesch

Senior Analyst, eMarketer

5:40 PM – 6:10 PM ET
30min

Keynote: Building and Scaling Consumer Brands in Today’s Market

6:10 PM – 6:45 PM ET
35min

Exhibit Hall Drinks

7:00 PM – 9:00 PM ET
2hr

CommerceNext VIP Dinners (Invite Only)

8:00 AM ET

Registration / Discovery Lounge Opens

8:00 AM – 8:50 AM ET 50min

Content Breakfast

8:00 AM – 8:50 AM ET
50min

Women in Leadership Breakfast

9:00 AM – 9:10 AM ET
10min

Opening Remarks

9:10 AM – 9:30 AM ET
20min

Opening Keynote: Revitalizing Iconic Brands for a Changing World

9:35 AM – 10:05 AM ET
30min

Panel: From AI Pilot to Astronaut: Building ROI Savvy AI Evaluation Processes and Mindsets

Leala Francis

SVP Customer Insights and Member Experience, AG1

Suparana Shokeen

Vice President, Technology, Capri Holdings

Lynda Pak

Divisional CIO, Global Brands and Functions, The Estée Lauder Companies

10:05 AM – 10:35 AM ET
30min

Break + Brand Bodega

10:35 AM – 10:55 AM ET
20min

Keynote: Winning the Battle for Attention: Humanized Messaging in a Tuned-Out World

11:00 AM – 11:30 AM ET
30min

Panel: Human in the Loop: Collaborating with AI for Meaningful eCommerce Experiences

Andrew Tweed

GM, Fruit Gifting, 1-800-Flowers.com

Suruchi Shukla

VP, Marketing, Minted

Andy Laudato

COO, The Vitamin Shoppe

Moderator

Andrea Wasserman

Exec. Coach, Exec. Coach @ The Executive Express & Forbes Retail Contributor

11:30 AM – 12:15 PM ET
45min

Roundtables (Multiple Topics)

11:30 AM – 12:15 PM ET
45min

The Z Suite on Brand Values

12:15 PM – 1:30 PM ET
1hr 15min

Networking Lunch

12:15 PM – 1:05 PM ET
50min

Content Lunch Workshop

12:15 PM – 1:05 PM ET
50min

Content Lunch Workshop

1:30 PM – 1:50 PM ET
20min

Keynote: How Agentic AI will Disrupt the Marketing Funnel

1:55 PM – 2:15 PM ET
20min

Keynote: From Startups to Giants: Lessons in Scaling Your Digital Infrastructure

2:15 PM – 2:55 PM ET
40min

Break + Brand Bodega

2:55 PM – 3:15 PM ET
20min

Breakout Session 1

TRACK A Traditional Marketing Channels

TV/OTT

TRACK B Social + Social Shopping

Scaling influencers

TRACK C Retail Media + Marketplaces

Endemic vs Non-Endemic Advertising Strategies

TRACK D AI for Ecommerce

AI-Driven Personalization in Ecommerce

TRACK D Data + Insights

From Data to Delight: Transforming Digital Experiences with AI-Powered Insights

3:25 PM – 3:45 PM ET
20min

Breakout Session 2

TRACK A Traditional Marketing Channels

SMS

TRACK B Social + Social Shopping

Paid Social

TRACK C Retail Media + Marketplaces

Identifying New Marketplace Growth Opportunities

TRACK D AI for Ecommerce

AI Powered Product Recommendations

TRACK D Data + Insights

Unified Data: Elimating Silos for Better Insights

3:55 PM – 4:15 PM ET
20min

Breakout Session 3

TRACK A Traditional Marketing Channels

TRACK B Social + Social Shopping

TikTok Shops & Social Commerce

TRACK C Retail Media + Marketplaces

Converting Marketplace Shoppers into Direct Website Shoppers

TRACK D AI for Ecommerce

Optimizing Search & Discovery with AI

TRACK D Data + Insights

Turning Customer Data Into Actionable Insghts

4:25 PM – 4:45 PM ET
20min

Breakout Session 4

TRACK A Traditional Marketing Channels

Reinventing In-Store Experiences

TRACK B Social + Social Shopping

Livestream Shopping on Social Marketplaces

TRACK C Retail Media + Marketplaces

Building a Holistic RMN Strategy

TRACK D AI for Ecommerce

Decoding Customer Intent Through AI

TRACK D Data + Insights

The Power of Identity: Driving Revenue with Data-Driven Personalization

4:45 PM – 5:15 PM ET
30min

Break + Brand Bodega

5:15 PM – 5:45 PM ET
30min

The CommerceNextys Location: Main Stage

Michael LeBlanc

Podcast Host, Remarkable Retail

Steve Dennis

Podcast Host, Remarkable Retail

7:00 PM – 9:00 PM ET
2hr

Roof Deck Party: Retail Insiders Party (Invite Only)

7:00 PM – 9:00 PM ET
2hr

CommerceNext VIP Dinners (Invite Only)

8:00 AM – 9:00 AM ET
1hr

Networking Breakfast – All Attendees

8:00 AM – 8:50 AM ET 50min

Content Breakfast

9:00 AM – 9:05 AM ET
5min

Opening Remarks

9:05 AM – 9:25 AM ET
20min

Opening Keynote: Lacing Up for the Future: Empowering Teams and Igniting Sneaker Culture

Kim Waldmann

Global Chief Customer Officer, Foot Locker

Mina Fader

Managing Director, Baker Retailing Center at UPenn

9:30 AM – 9:50 AM ET
20min

Keynote: Decoding the Customer Journey: Reaching Consumers Across Channels with Precision

9:55 AM – 10:25 AM ET
30min

Panel: Building Emotional Connections for Loyalty in a Digital-First world

10:25 AM – 10:45 AM ET
20min

Break

10:45 AM – 11:15 AM ET
30min

Breakout Session 1

TRACK A Retention Intensive

Win-Back Strategies That Work: Engaging Dormant Customers

TRACK B Ecommerce Intensive

Speed Sells: Optimizing Site Performance for Maximum Impact

TRACK C Marketing Intensive

Turning Insights into Impact: Mastering Data-Driven Campaigns

11:20 AM – 11:50 AM ET
30min

Breakout Session 2

TRACK A Retention Intensive

Mastering Omnichannel Retention: Seamless Experiences Across Touchpoints

TRACK B Ecommerce Intensive

Cracking the Code: Metrics That Matter in Ecommerce Success

TRACK C Marketing Intensive

Martech Tools Every Marketer Needs to Know

11:55 AM – 12:25 PM ET
30min

Breakout Session 3

TRACK A Retention Intensive

Reducing Churn in Competitive Markets

TRACK B Ecommerce Intensive

Smart Bots, Smarter Retail: Enhancing CX with AI Assistants

TRACK C Marketing Intensive

Video First: Capturing Attention in a 3-Second World

12:25 PM – 1:25 PM ET
1hr

Networking Lunch

1:25 PM – 1:45 PM ET
20min

Keynote: Crushing the Customer Experience Through AI at Wayfair

Fiona Tan

CTO, Wayfair

1:45 PM – 2:05 PM ET 20min

Keynote

2:05 PM – 2:20 PM ET 15min

Closing Remarks & Prize Drawing

Retailers & Brands
Apply for the Travel Program to get a FREE ticket plus up to $1200 travel credit to enjoy the conference and discover vibrant NYC

Discover the industry’s most generous travel program, designed to enhance your event experience. Connect with cutting-edge tech providers, build valuable peer relationships, and return to the office with actionable insights for success.
We offer two program options to accommodate both local and national participants, including:

• National Program reimburses up to $1,200 for taking 6 meetings with sponsors
• Local Program reimburses up to $500 for taking 3 meetings with sponsors

2700+ Attendees

35% more than last year

See who attends →

Trusted Community.
True Connections.

“It's a really quality group of people, and all the sessions and conversations are really relevant to the work I do every day and with my team.”

Angela Clark VP of Digital Patagonia

“The overall partnering ecosystem between sponsors and retailers is great. I had amazing demos from some of the partners, and we signed a contract yesterday with one of the partners, so that was exciting! That is what I was looking for and we made it happen, so overall I would rate the conference a 10/10.”

Sree Sreedhararaj CTO IPSY

“I would tell someone who is thinking about attending the show that it’s totally worth it. You’re in New York City, so it’s an amazing place to gather people. The conference has a pretty innovative take, very much going into the realm of AI and personalization and everything that is more at the cutting edge at retail today.”

Annie Soderstrom VP Digital Product Skims

“The CommerceNext is an amazing crossroads. So many people come here: there’s a lot of amazing companies, amazing software, as well as retailers and ecomm companies, so it’s a really nice place to meet a lot of people all at once.”

George Khachatryan Co-Founder and CEO OfferFit