Author: Ali Tyler


Threads 101: A Marketer’s Guide to Getting Started

In the ever-evolving realm of social media, Threads emerges as a compelling platform, poised to revolutionize the way marketers and retailers connect with their audiences. Seamlessly integrated with Instagram and boasting over 100 million users, Threads offers a unique avenue for brands to foster engagement, boost visibility and cultivate a vibrant online presence.  In this guide, we’ll navigate the essentials of Threads, equipping you with the knowledge to effectively leverage this innovative platform. What Can You Do with Threads? Threads has countless options for interacting with your audience and is a great way to create organic engagement. The main feature of the app

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Using Personalization to Drive Ecommerce Growth

Consumers have countless options at their fingertips, so capturing and retaining their attention has become increasingly challenging. However, personalization offers a solution to this predicament. By customizing your approach to meet individual needs, you can set your brand apart, foster loyalty, and ultimately fuel your business’s growth. This webinar aimed to delve into the most up-to-date trends and effective strategies for creating personalized experiences that not only drive growth but also cultivate enduring customer relationships. The presentation was lead by Marylin Montoya, VP of Marketing at AB Tasty who shared tips for creating a customized experience for customers. Accompanying her on the panel

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customer data

Collect to Convert: Leveraging Customer Data for Elevated Experiences

In today’s highly competitive market, creating a memorable and personalized customer experience is crucial to driving conversions and building brand loyalty. But how do you collect and use the right customer data to make this happen? In our latest webinar, we explored the power of consumer-consented data and learned from Allison Kelly, Chief Revenue Officer at Digioh, how it can help turn website visitors into loyal customers. She was joined by a panel of executives from Smith & Noble, VF Corp and Pacsun as they discussed key strategies for collecting and leveraging this valuable data to create a concierge shopping experience that keeps customers

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Dominos Pizza

Which Brand Launched Its Business Turnaround With an Apology?

Domino’s Did With Its “We’re Sorry For Sucking” Campaign In 2009, Domino’s Pizza launched a campaign called “We’re Sorry for Sucking” in response to years of negative feedback and criticism about the quality of its pizza. The campaign featured TV commercials, print ads and online videos in which Domino’s executives read actual customer complaints about the pizza and promised to make changes to improve it. This campaign was a turning point for Domino’s and demonstrated the power of transparency and honesty in brand messaging. This campaign catalyzed Domino’s turnaround, which took the company from $3 to $300 per share. And that was just

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ecommerce experience

Cracking the Code to the Ultimate Shopping Experience

Are you looking to take your business to the next level? In today’s digital age, delivering a shopping experience that rivals or even surpasses the in-person experience can be the difference between an average year and a great one.  During the most recent CN webinar, we asked Genevieve Haldeman from Cloudinary to share her advice for making the customer shopping experience as seamless as possible. She was joined by a panel of senior-level executives from GoPro, Ulta and FTD who discussed their own strategies for creating an effective online shopping experience.  WHAT WE LEARNED: Optimization of various features can increase likelihood of purchase. Personalization

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CommerceNext Speakers

2023 Ecommerce Growth Show Speaker Spotlight

Get ready to learn from the brightest minds in the business at the 2023 Ecommerce Growth Show. Our impressive lineup of speakers includes thought leaders and innovators from cutting-edge startups to established retail giants. In this blog, we’ll highlight the speakers driving the future of ecommerce and what you can expect to learn from them.   Sree Sreedhararaj Chief Technology Officer and Ambassador MACH Alliance, Sephora At Sephora, Sree Sreedhararaj serves as the Chief Technology Officer, responsible for developing and implementing the company’s digital strategy across all channels, including e-commerce, mobile, and social media. He leads the development of several innovative digital initiatives,

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How to Maximize Customer Lifetime Value by Creating Positive Customer Experiences

A top-notch online customer experience is very important for boosting Customer Lifetime Value. It makes customers happier, more likely to stick around and more loyal. Plus, it opens up opportunities to sell them more products. To pull it off, you have to be tech-savvy and have a flexible system that can adapt to what customers want. In the latest CN webinar, we asked Sean Daley, Head of Experience Strategy at Pivotree, and Dan Shim, Head of Product Marketing at commercetools, to teach us about customer lifetime value and strategies to create loyal, repeat customers. Then, they were joined by executives from The Vitamin

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Three Ways to Improve your Ecommerce Loyalty Program

In 2022, two thirds of retailers focused on building out their loyalty programs as one of their most critical retention strategies. If you don’t already have a program launched, you’re already behind. But don’t worry, here’s some help from the loyalty pros.  In the latest CN webinar, we asked Gautam Kanumuru, Co-Founder and CEO of Yogi, to share his knowledge about the importance of customer loyalty and what retailers can do to improve marketing their product. Then, a panel of senior-level executives from Hanky Panky, FGX International and Ten Thousand discussed different methods of gaining consumer loyalty and offered advice for creating a

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