Research Report:
A Brief Benchmark Report On Growth, Risk, And Strategy
Coming off a record year with so much digital innovation on the horizon, retailers barreled into 2022 with healthy optimism and eagerness to overcome the macroeconomic challenges ahead, including privacy, supply chain, and talent. That optimism faced a harsh reality in 2023 and retailers have a much more sober perspective on what’s ahead.
To learn more about how retailers expect 2023 to shape up, CommerceNext partnered with The Commerce Experience Collective (CommX) to survey over 100 executives from top retailers and brands for this, our second annual benchmark report analyzing digital trends.
This year’s report shows clear trends and attitudes for our industry: retailers’ confidence, concerns, and budgets shifted dramatically since this survey last year. While the biggest issues of 2022 appear well in hand, a brand new set of economic-driven worries hounds marketers.
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