Tag: omnichannel

5 Omnichannel Retailing Examples that Drive Results

Vanessa Dang May 7, 2025

CommerceNext brings insider insights from retail and ecommerce experts on how to unify digital and physical experiences. According to a Harvard Business Review study, customers who use multiple channels spend 10% more online than those who shop using a single channel, making it clear that omnichannel is essential for growth. We’ll share top omnichannel retail examples and the technologies driving their success. Beauty & Cosmetics Sephora Skyrockets Sales with Inclusive Customer Profiles Sephora sets the beauty industry’s gold standard for omnichannel. Since 2010, the app has unified online and offline behavior into one profile, boosting loyalty and driving cross-channel sales with personalized rewards.

Abercrombie & Fitch’s Marketing Strategy, Rebrand and Digital Rebirth

Corey Peters April 23, 2025

How Abercrombie and Fitch Revived Its Brand Through Modern Marketing With our focus on trends shaping modern retail, CommerceNext brings together the most forward-thinking strategies in digital marketing and ecommerce. One standout forward-thinker is Abercrombie & Fitch (A&F); once known for its exclusive, image-driven marketing, A&F has transformed into a modern retailer celebrated for inclusivity, digital innovation and customer-centric strategies. Want more insights like this? Register now for the CommerceNext Growth Show, where 2700+ industry leaders will come together to share real-world strategies for building modern, resilient brands. A&F’s Marketing Evolution: A Timeline Embracing Inclusivity and Diversity A&F has made significant strides in

The Ultimate Guide to Amazon Marketing Success in Ecommerce

Maeve Billings November 11, 2024

For brands aiming to grow on Amazon, the platform offers unique opportunities and intense competition. With Amazon functioning as both a marketplace and a search engine, businesses need to adopt focused marketing strategies to stand out. This guide provides retail professionals with effective Amazon marketing tactics designed to improve visibility, increase sales and foster brand loyalty. What We Cover: Optimizing product listings for Amazon’s search algorithm Leveraging Amazon’s advertising options and DSP campaigns Enhancing listings with A+ Content and high-quality media Engaging customers with Amazon Live events Driving off-Amazon traffic to boost rankings Managing customer reviews to build trust 1. Optimize Product Listings

The Nordstrom Experience: Seamless Integration of Omnichannel Strategies

Maeve Billings November 6, 2024

Nordstrom has become a model of omnichannel success, seamlessly blending online and offline channels to elevate customer satisfaction, loyalty and sales. Through a series of tech-forward initiatives, centered on its mobile app, personalized customer service and in-store integration, Nordstrom has crafted a cohesive shopping experience that consistently exceeds customer expectations. Delve into the strategies and results of Nordstrom’s omnichannel approach. What You’ll Learn: How Nordstrom’s mobile app bridges online shopping and in-store experiences The role of real-time inventory checks and in-store pickup in boosting convenience Personalized customer service strategies that deepen customer loyalty The measurable impact of these strategies on customer satisfaction and

Winning at Omnichannel in a Customer-Led World

Maria del Carmen Tume Saavedra August 21, 2024

In today’s retail landscape, customers expect a seamless shopping experience that spans both digital and traditional channels. The convergence of these experiences has made omnichannel strategies a crucial focus for businesses aiming to meet evolving consumer demands. At the 2024 CommerceNext Growth Show, industry leaders from Tapestry, Sephora, Lowe’s and Bluecore shared their insights on thriving in a customer-led world through effective omnichannel execution. This article explores the insights shared during the panel, inlcuding how to effectively implement omnichannel strategies, the importance of customer engagement and the future of retail in a customer-led world. Read on to dive deeper or watch the full

The CommerceNext Steps: Actionable Takeaways from the 2024 Growth Show

Maeve Billings June 25, 2024

At the 2024 CommerceNext Growth Show, we asked our industry-leading speakers to leave the audience with three key CommerceNext Steps to take back to the office. These actionable takeaways are designed to help you implement the strategies and insights shared during the conference sessions. Read on to explore the CommerceNext Steps shared during the main-stage sessions in NYC on June 11-13, 2024. Day 1: June 11, 2024 Session 1 / Keynote: Fanatics: Creating 10x Growth and a Global Brand Through Culture, Agility and Innovation CommerceNext Steps: Merchandising: Merchandise is the fuel to the engine (assortment, private label, exclusivity, right product, right time).

Exploring the Power of Omnichannel Retail with Trina Turk and Amazon Today

Maeve Billings August 22, 2023

The CommerceNext 2023 Ecommerce Growth Show was full of insights for retailers seeking innovative ways to stay ahead in the ever-evolving landscape of ecommerce. One breakout session, “Omnichannel is Everything: How Retailers Can Amplify and Optimize In-Store Inventory,” featuring Ashley Walker, Director of Digital Marketing and Ecommerce at Trina Turk and Mel Lubey, Strategic Partnerships at Amazon Today, delved into the intersection of ecommerce and brick-and-mortar retail. With a focus on meeting customers’ demands for convenience and immediacy, the session unearthed key omnichannel strategies that retailers can harness to create a seamless, customer-centric shopping experience. Read on to learn the session’s key takeaways