customer acquisition Archives

How Retailers And Direct to Consumer Brands Are Investing In Marketing This Holiday Season

This year, the Digital Commerce 360 projected an estimated 3.8% increase in sales over last year. In anticipation of this busy holiday period, traditional retailers and direct to consumer brands turn to their marketing teams to focus on customer experience and customer acquisition to elevate their holiday sales. To understand how these holiday trends correlate with marketing investments for 2019, we partnered with Oracle to survey 100 top marketing decision-makers at leading brands to get their perspective on how they plan to invest in holiday marketing this year.

Personalizing Your Full-Funnel Customer Acquisition Strategy

by Elisabeth Anne Boniface

Improvements in data and tracking for ecommerce-based brands has created a competitive marketplace for catching the hearts and attention of lifetime customers. Getting a new customer into the customer acquisition funnel can feel like half the battle. Joe Yakuel, Founder and CEO of Agency Within, teamed up with CEO of Trade Coffee Mike Lackman at CommerceNext 2019 to talk about the value of personalization as a full-funnel strategy for customer acquisition, from awareness to all the way down to purchase.

How Walmart Adapts Customer Experience for the Digital Shopper

by Elisabeth Anne Boniface

Denise Incandela, Head of Fashion for Walmart.com sat down with Wall Street Journal (WSJ) reporter Sarah Nassauer to talk about her team’s efforts to expand beyond the realm of basics and establish Walmart as a fashion destination as well as a catch-all for your day to day needs. By overhauling their digital channels to create a more editorial and explorative customer experience, the team at Walmart develops a customer acquisition strategy fueled by testing new brands and partners.

CommerceNext Selects Dates and Venue for 2020 Ecommerce Conference

by Veronika Sonsev

New York, October 17, 2019 — CommerceNext, the annual ecommerce conference for next level customer acquisition, has announced 2020 dates and venue for their flagship conference. Marketing leaders at retail and direct to consumer (DTC) brands can look forward to CommerceNext 2020: scheduled for July 28-29th at the New York Hilton Midtown.

Building a Marketing Team to Scale Customer Acquisition

by Elisabeth Anne Boniface

Marketing plays an integral role in customer acquisition, retention, and customer experience, but how can you quantify the skills that an ideal marketer needs to succeed? Enter General Assembly (GA); their goal is to transform thinkers into leaders, and their Marketing Standards Board set out to discover what defines a successful member of a marketing team.

Tailoring Your Performance Marketing for Attribution

by Elisabeth Anne Boniface

At CommerceNext 2019, our panel of industry executives sat down to discuss their teams’ approaches to attribution for performance marketing and beyond. These leaders from Poshmark, Casper, Burrow, and AdRoll delve into the customer journey and how their business goals help define where the new and existing customers intersect.

Media Recap: Catch Up on Our 2019 Ecommerce Conference

by Elisabeth Anne Boniface

We’re working hard to kick off planning for 2020; in the meantime, we’d like to share what the media had to say about this year’s ecommerce conference. Catch up on what you missed and refresh on the sessions you saw this summer, and stay tuned for announcements about CommerceNext 2020 coming next month!

Customer Experience and Community as the Ultimate Marketing Tool

by Elisabeth Anne Boniface

Ali Weiss shared two case studies with us in which her team at Glossier took community insight head-on, generating products based on demand and suggestion rather than suggesting them to the audience themselves, as so many beauty brands do. In taking this community insight head-on, Glossier was able to tap into their internal resources and create products based on what their followers were looking to add to their routine.

The Changing Consumer Behind Rent the Runway’s Success

by Elisabeth Anne Boniface

Direct to consumer fashion rentals company Rent the Runway (RTR) has taken the fashion community by storm. With subscription services seemingly taking over the ecommerce and the direct to consumer shopping experience, we asked ourselves: how has the digital-first customer evolved and what consumer behavior is driving this trend?

The Power of Storytelling as a Customer Acquisition Strategy

by Elisabeth Anne Boniface

At CommerceNext 2019, Joe Megibow, CEO of Purple Mattress, shared how Purple not only innovated on their patented signature polymer grid but also in their use of storytelling to drive customer acquisition and direct to consumer sales. Purple spends up to $200,000 per marketing campaign with the goal of driving brand recognition and attention. Their intention? Going viral and ultimately drive direct to consumer sales.

Tag Archives: customer acquisition

How Retailers And Direct to Consumer Brands Are Investing In Marketing This Holiday Season

Personalizing Your Full-Funnel Customer Acquisition Strategy

How Walmart Adapts Customer Experience for the Digital Shopper

CommerceNext Selects Dates and Venue for 2020 Ecommerce Conference

Building a Marketing Team to Scale Customer Acquisition

Tailoring Your Performance Marketing for Attribution

Media Recap: Catch Up on Our 2019 Ecommerce Conference

Customer Experience and Community as the Ultimate Marketing Tool

The Changing Consumer Behind Rent the Runway’s Success

The Power of Storytelling as a Customer Acquisition Strategy

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