Author: Katja Teichmann

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CommerceNext Forrester Holiday Shipping 2021 Research

Holiday Shipping: How to Market When Inventory is Unpredictable

The 2021 Holiday season is finally here—with supply chain issues impacting holiday shipping, retailers are being forced to adapt their usual tactics. To help you prepare, we partnered with Forrester’s lead retail analyst, Sucharita, Kodali, to survey 80+ retailers, learning about their expectations and strategies for the 2021 holiday retail season. We also recorded a podcast earlier this week where Sucharita discusses the findings. Below are the key themes that arose from the study: Cyber Meh-day The majority of retailers reported they will promote either the same amount or less during promotional periods like Cyber 5 and the month of December. Island of

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CommerceNextys Ecommerce Award

Announcing The 2021 CommerceNexty Ecommerce Award Winners

Peer-Reviewed Ecommerce Awards, Recognizing Marketing Achievements Among Retail and Ecommerce Professionals The annual ecommerce awards program was developed to recognize and celebrate the year’s best marketing and ecommerce programs. Winners were selected based upon votes by CommerceNext’s judges of industry leaders along with an equally weighted popular vote. The CommerceNextys are our way of honoring those individuals and companies that deliver truly breakthrough results in customer acquisition and ecommerce. After reviewing 75+ nominations, we narrowed it down to 31 finalists across 8 categories. Below are the winners—check out past winners from previous CommerceNextys shows. Thanks to Bloomreach for sponsoring this year’s ecommerce awards!

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CommerceNext IRL: Top Highlights From Our Marketing Conference

CommerceNext IRL: Top Highlights From Our Marketing Conference

CommerceNext IRL brought the return of our ecommerce and marketing conference for retail and direct-to-consumer brands. It was an amazing two days of reconnecting, networking and most importantly, sharing all things marketing and ecommerce. ICYMI, we recapped some of the key themes below.   While the world is starting to move towards a new normal, retail faces new challenges and our community definitely had some thoughts on how to address them. Here are four main topics that arose from this year’s marketing conference (you can also watch session videos on our Youtube channel).  1. Privacy Changes are Driving Shifts in Marketing Strategy  Marketing

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CommerceNext IRL 2021 Releases

Many of our speakers/sponsors are making big moves this fall. We are excited to announce the following achievements and releases from our community: Rise Interactive: Rise Interactive Announces Significant Expansion of Connex® Technology to Include Marketplaces and Retail Media Networks ProductsUp: Productsup Launches New Platform To Help Businesses Address Growing Commerce Anarchy Crisis Evolv Technologies: Evolv AI Releases Flows, a New Approach to Understanding Digital Customer Behavior and Driving Better Outcomes Humankind: High Alpha Launches Humankind, a Digital Concierge Platform That Elevates and Scales the Customer Experience for E-Commerce Brands Persado: Shoppers Are Ready For Personalization And Willing To Trade Data For It  iAdvize: ​​iAdvize acquires Aploze, expanding

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The New Performance Marketing Playbook for BTS, Holiday 2021 & Beyond

With increased data privacy restrictions, a more crowded digital market and increased costs for paid channels, retailers are pivoting their performance marketing strategies while preparing for back-to-school and the holiday season. Being brand led may just be the answer to performance marketing moving forward. We’re recapping what Frank Vitovich (VP, Solutions at Botify), Vivek Kumar (CRO at UrbanStems) and Liz Dolinski (Chief Growth Officer at Lunya) had to say at our recent webinar. Watch the replay here or read the recap below. [PRESENTATION] Botify is dedicated to bringing a performance marketing approach to SEO. To start the webinar, they shared the trends shaping

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Adapting Advertising Strategies to Meet Growing Privacy Needs

With privacy measures doubling down to meet consumers’ increasing needs, our advertising strategies are going to need to adapt. Luckily, our latest webinar covered the best practices your brand can use to both prepare for a cookieless world and improve your advertising strategies while still reaching your target audience. We’re breaking down what Gary Burtka (VP US Operations, RTB House), Suruchi Shukla (VP of Omnichannel Growth Marketing, Tailored Brands), Loren Simon (Chief Revenue Officer, American Giant) and Leslie Burthey (VP of Marketing, GoodRx) had to say on the topic. Watch the replay here or read the recap below. [PRESENTATION]   We all need

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Photo by Torsten Dettlaff from Pexels

Winning The Inbox: Reviving Open Rates in a Crowded Email World

In a world where billions of emails are sent every day, what kind of email can actually draw attention in an inbox?  In our latest webinar, “Winning the Inbox: Reviving Open Rates in a Crowded Email World,” Engin Yilmaz (Director of Product Management at Red Sift) gave a presentation on BIMI, a new email marketing tactic to improve engagement rates, followed by a panel discussion with Anurag Kadyan (VP, Direct to Consumer & E-Commerce at S’well), Shawna Hausman (Chief Marketing Officer at Health-E Commerce), Houman Akhavan (Chief Marketing Officer at CarParts.com) and Iain Hunneybell, Global Head of Information Security at (YOOX NET-A-PORTER GROUP)

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Brands Highlighting Social Issues The Right Way

What’s the best way for a brand to genuinely and authentically highlight social issues? With more and more (young) consumers not only expecting brands to take a stance but choosing to support those who do over those who don’t, retailers and DTC brands are finding causes relevant to their community without looking like they’re just trying to appeal to the masses. If you needed some convincing, these stats highlight the importance of company values and consumer support: Fifty one percent of Gen Z consumers will make sure a company aligns with their values before purchasing from them. According to the NRF, Gen Zers

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Conversations with CommerceNext: A Retail and DTC Podcast

Looking for a new podcast—or can’t get enough of CommerceNext? Good news! We’re launching Conversations with CommerceNext: A Retail and DTC Podcast to give voice to the ecommerce and digital marketing community like never before. What’s it about? Hosts and renowned retail guests will share career advice and marketing strategies from ecommerce and digital marketing leaders at retail and direct-to-consumer brands. Our interviews will dive deep into marketing challenges, winning digital strategies, the latest research, technologies and people behind one of the most dynamic industries in the world. Who’s on it? Veteran retail ecommerce marketer and podcaster Michael LeBlanc with co-hosts Veronika Sonsev

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Elevating Customer Experience for Ecommerce Growth

In our latest webinar, Elevating Customer Experience for Ecommerce Growth, our panelists discussed best practices for CX, including personalization, efficiency and using AI and machine learning to scale service. Julia Whatley, Strategic Partner Manager at Gorgias gave a presentation on improving first response times and was then joined by Matt Gehring (GM of Ecommerce at Everlane), Alexandria Collis (Director of Customer Experience at Princess Polly) and Noora Tirkkonen (Vice President – Customer Experience, Strategy & Distribution at Joybird) for the discussion. Read the recap below or watch the replay here. PRESENTATION With more and more customers shopping through websites and social media, Gorgias

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