Tag Archives: retail and ecommerce

Abercrombie & Fitch

Abercrombie & Fitch has successfully implemented omnichannel marketing strategies to engage with its customers. The strategies include seamless integration of online and offline experiences, personalization through technology, use of social media and a mobile app. These tactics have led to increased customer loyalty, engagement and serve as a model for other retailers.

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Glossier flagship store, courtesy of Glossier

There's no easy, step-by-step manual for starting a direct-to-consumer brand in this ecommerce age of Amazon. But Glossier seems to have faced little trouble figuring out how to sprint to the top of the beauty market and amass a customer following only household name brands traditionally experience. Co-creating every product with its customers, Glossier shaped its strategy, brand and social community right along side its target audience.

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