Attend

Tag: consumer experience

Search

Winning at Omnichannel in a Customer-Led World

Maria del Carmen Tume Saavedra August 21, 2024

In today’s retail landscape, customers expect a seamless shopping experience that spans both digital and traditional channels. The convergence of these experiences has made omnichannel strategies a crucial focus for businesses aiming to meet evolving consumer demands. At the 2024 CommerceNext Growth Show, industry leaders from Tapestry, Sephora, Lowe’s and Bluecore shared their insights on thriving in a customer-led world through effective omnichannel execution. This article explores the insights shared during the panel, inlcuding how to effectively implement omnichannel strategies, the importance of customer engagement and the future of retail in a customer-led world. Read on to dive deeper or watch the full

Read More →

Consumer Experience: What Every Retailer Needs To Know

Brittney Kleinfelter November 12, 2018

A guide to how consumer behavior is shaping retail and ecommerce best practices In today’s competitive retail environment, consumer experience can be the difference between success and failure. According to Dimension Data, “84% of organizations working to improve [customer experience] have experienced an increase in revenue.” So an investment in customer experience has real payoff when it comes to the bottom line. As a result of the changing landscape, we often hear the retail and ecommerce community asking questions like: “How have consumer expectations changed?” “How can retailers rethink their physical retail spaces, and do they fulfill the expectations that their online brand

Read More →
CommerceNext
June 24-26, 2025 at New York Hilton Midtown
Attend
Important Notice: Avoid Unauthorized Housing Providers

Connections Housing is the exclusive housing partner for CommerceNext and the only trusted source for booking accommodations for our event. Be cautious of third-party companies posing as official housing providers. These entities may attempt to mislead you into booking through them, often resulting in non-refundable deposits or invalid reservations that we cannot assist with.

To ensure a secure and seamless booking experience, always reserve your accommodations directly with Connections Housing. If you are approached by anyone claiming to offer housing for CommerceNext outside of Connections Housing, please report this immediately to commercenext@connectionshousing.com.

For assistance or questions, you can contact the Connections Housing team at commercenext@connectionshousing.com or by phone at 725.201.7302.