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2025 Digital Retail Forecast: Opportunities, Challenges and Strategies

Maria del Carmen Tume Saavedra February 10, 2025

In our latest webinar, we explored the trends, opportunities and challenges that will shape digital retail success in 2025. Sucharita Kodali, VP and Principal Analyst at Forrester Research, shared her expert insights and predictions for the year ahead, setting the stage for a dynamic panel discussion with retail leaders. Attendees gained actionable takeaways to stay ahead in the evolving digital landscape.    What we learned: Takeaways from the 2024 holiday retail season The importance of mobile experience in retail Challenges for Chinese competitors in ecommerce How to adapt to new search behaviors The impact of tiktok shifts and tariff changes   Speakers: Sucharita

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Winning at Omnichannel in a Customer-Led World

Maria del Carmen Tume Saavedra August 21, 2024

In today’s retail landscape, customers expect a seamless shopping experience that spans both digital and traditional channels. The convergence of these experiences has made omnichannel strategies a crucial focus for businesses aiming to meet evolving consumer demands. At the 2024 CommerceNext Growth Show, industry leaders from Tapestry, Sephora, Lowe’s and Bluecore shared their insights on thriving in a customer-led world through effective omnichannel execution. This article explores the insights shared during the panel, inlcuding how to effectively implement omnichannel strategies, the importance of customer engagement and the future of retail in a customer-led world. Read on to dive deeper or watch the full

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Scaling Testing to Drive New Ecommerce Highs and Delight Customers

Maria del Carmen Tume Saavedra May 9, 2024

In a competitive ecommerce landscape, mastering experimentation is essential for revenue growth. CommerceNext’s latest webinar focused on providing strategies to optimize the testing process, helping maximize conversions and revenue growth to stay ahead of the curve. What we learned: The importance of experimentation and how to amplify it How to leverage data for agile testing  Best practices for conversion rate optimization  Speakers: Kamanasish Kundu, Vice President, Head of Digital & Ecommerce, Kendra Scott Lisa Perlmutter, Chief Customer Officer, Hanna Andersson Stephanie Urban, Vice President eCommerce, Camuto Group John Murdock, CEO, Fastr Moderated by: Veronika Sonsev, Co-Founder, CommerceNext Watch the replay here or read

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The Changing Consumer Behind Rent the Runway’s Success

Elisabeth Anne Boniface September 10, 2019

Direct to consumer fashion rentals company Rent the Runway (RTR) has taken the fashion community by storm. The company’s sustainable and adventuresome subscription service has become a mainstay in the working woman’s closet. With RTR unlimited for just $159 per month, customers can rotate up to four items at any time, giving them access to a virtual dream closet full of 600 plus brands and designers to choose from. With subscription services seemingly taking over the ecommerce and the direct to consumer shopping experience, we asked ourselves: how has the digital-first customer evolved and what consumer behavior is driving this trend?   Maureen Sullivan,

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CommerceNext
June 24-26, 2025 at New York Hilton Midtown
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