CommerceNext Insights

Search

CommerceNext Announces CommerceXcellence 25 Leaders to Watch in 2025

Leaders from Coach, ULTA, Walmart, Sephora and American Eagle Outfitters Inc. Selected for Outstanding Leadership, Innovation and Impact NEW YORK, Jan. 6, 2025 — CommerceNext, a community, event series and conference for marketing, ecommerce and technology leaders at retail and direct-to-consumer brands, today announced the recipients of its CommerceXcellence Awards, honoring 25 leaders to watch in 2025. “We are proud and excited about this year’s CommerceXcellence honorees.” The award recipients are visionaries and leaders in the retail industry, selected by a committee of retail industry leaders for their outstanding leadership, innovation, growth and commitment to doing good. These accomplishments are particularly noteworthy given

Read More →

Essential AI Insights for Retailers & Brands: Highlights from 2024

This year, AI went from a buzzword to a necessary tool retailers and brands implement into their marketing strategies to better connect with customers and drive innovation. Read on for top highlights from CommerceNext webinars; execs at brands like Forever 21, J. Crew, e.l.f. Beauty and more shared essential AI tips and tricks.  For more insight into real AI implementations, make sure to register for our 2025 CommerceNext Growth Show, June 24-26 in NYC. Silent Signals: How AI Hears What Customers Don’t Say Key Takeaways: How AI is Transforming Ecommerce AI is reshaping ecommerce by enabling smarter, more personalized interactions. Tools like ChatGPT

Read More →
2024 trends

Top 2024 Trends to Bring with You in 2025

As we gear up for 2025, it’s essential to reflect on the strategies that propelled success in 2024 and determine how to carry these winning trends into the new year. From omnichannel mastery to AI-driven insights and collaborative innovation, here are the top trends that reshaped retail in 2024—and how you can leverage them for growth in 2025. Omnichannel Is Non-Negotiable Shoppers demand seamless experiences across every touchpoint. Gone are the days when customers tolerated disconnected online and in-store experiences. Now, brands must deliver integrated, convenient and personalized shopping journeys. Take Sephora and Lowe’s, for example. By placing customers at the heart of

Read More →

Hot Topics and Vision for the 2025 CommerceNext Growth Show

As we gear up for the 2025 CommerceNext Growth Show on June 24-26 in NYC, the focus is set on driving conversations around the transformative trends and strategies shaping retail. This year’s agenda promises to tackle both cutting-edge innovations and continuous industry challenges, providing attendees with the tools and insights needed to excel in our ever-evolving industry.  Read on for a preview of a few topics poised to take center stage and register here to join the conversation. AI Transformation of Retail: Tactical Precision Meets Operational Innovation AI is no longer just a buzzword—it’s a cornerstone of modern retail. From automating tactical processes

Read More →

Top 5 Can’t-Miss Events at NRF 2025

The NRF Big Show 2025 is almost here! Taking place in New York City from January 11-14, this is your opportunity to dive into innovation, gain cutting-edge insights and network with industry leaders. To help you get the most out of your experience, we’ve put together a list of the top five events that you definitely don’t want to miss.    1.The NRF 2025 Opening Party The Big Show Opening 2025 Party is taking networking to the next level! Join fellow retailers for an unforgettable evening of connections, specialty drinks and gourmet bites at the Marriott Marquis in Times Square. This year’s Opening

Read More →

Boost Your BFCM Sales With Proven Marketing and Ecommerce Tactics

In our latest webinar, we explored actionable marketing and ecommerce strategies designed to elevate Black Friday and Cyber Monday performance. Industry experts from Ripple Junction, Chief Detective, La Jolla Group and Maropost shared proven tactics that have driven impressive results. Attendees also got unique insights and practical advice to help boost engagement, increase conversions and drive revenue. This session shared effective strategies for the biggest shopping days of the year! What we learned: How to Boost Your Mobile Checkout Conversions The Power of Direct Customer Conversations How Industry Leaders Are Building Loyalty How To Prepare Teams for a Successful Holiday Season   Speakers:

Read More →
Amazon Marketing Strategies

The Ultimate Guide to Amazon Marketing Success in Ecommerce

For brands aiming to grow on Amazon, the platform offers unique opportunities and intense competition. With Amazon functioning as both a marketplace and a search engine, businesses need to adopt focused marketing strategies to stand out. This guide provides retail professionals with effective Amazon marketing tactics designed to improve visibility, increase sales and foster brand loyalty. What We Cover: Optimizing product listings for Amazon’s search algorithm Leveraging Amazon’s advertising options and DSP campaigns Enhancing listings with A+ Content and high-quality media Engaging customers with Amazon Live events Driving off-Amazon traffic to boost rankings Managing customer reviews to build trust 1. Optimize Product Listings

Read More →
nordstrom

The Nordstrom Experience: Seamless Integration of Omnichannel Strategies

Nordstrom has become a model of omnichannel success, seamlessly blending online and offline channels to elevate customer satisfaction, loyalty and sales. Through a series of tech-forward initiatives, centered on its mobile app, personalized customer service and in-store integration, Nordstrom has crafted a cohesive shopping experience that consistently exceeds customer expectations. Delve into the strategies and results of Nordstrom’s omnichannel approach. What You’ll Learn: How Nordstrom’s mobile app bridges online shopping and in-store experiences The role of real-time inventory checks and in-store pickup in boosting convenience Personalized customer service strategies that deepen customer loyalty The measurable impact of these strategies on customer satisfaction and

Read More →

Modern Customer Journey Strategies and Trends that Are Increasing Conversion

Mastering conversion optimization is crucial for managing the high demand of the holiday shopping season’s peak. In our latest webinar, we explored key strategies to boost conversion rates by creating more personalized customer experiences and optimizing site performance. You’ll also discover how to get your backend systems ready to handle the increased holiday traffic, so your business can boost sales during the busiest time of the year.   What we learned: How to address the dynamic customer journey The power of real time engagement How industry leaders approach innovation The importance of using leadership to embrace long-term KPIs   Speakers: Sherry Shi, Head

Read More →