Speakers

  • Aaron Sanandres

    CEO and Co-founder UNTUCKit

    Alex Miller

    SVP of Customer Expansion & Marketing Strategy QVC

    Amit Shah

    Chief Marketing Officer (CMO) 1-800-FLOWERS

  • Anu Duggal

    Founding Partner Female Founders Fund

    Anurag Kadyan

    Vice President of eCommerce & Digital Marketing Tourneau

    Beth Ferreira

    Managing Director FirstMark Capital

  • Bob Glazer

    CEO Acceleration Partners

    Bob Land

    Vice President of Consumer Engagement Dorel Juvenile

    Bree Casart

    VP, eCommerce & Digital Marketing WEST ELM

  • Carrie Ask

    Carrie Ask

    EVP and President, Global Retail LEVI STRAUSS & CO

    Charlie Cole

    Global Chief eCommerce Officer & Chief Digital Officer SAMSONITE/TUMI

    Cheryl Kaplan

    President M. Gemi

  • Craig Elbert

    Co-founder & CEO CARE/OF

    Dan Marques

    VP, eCommerce & Online Marketing Talbots

    Dave Atchison

    CEO New Engen

  • Elyse Burack

    Director of Marketing Boxed

    Eric Tsai

    VP of Marketing & Analytics Joybird

    Eve Loughran

    Director of Digital Marketing Vince Camuto

  • Farzana Nasser

    Partner Chameleon Collective

    George Nahra

    SVP, Business Development Chico's FAS, Inc.

    Gregoire Baret

    GM, Omnichannel Experience ALDO GROUP

  • Jamison Hill

    Senior Principal BAIN CAPITAL VENTURES

    Jarrad Berman

    Vertical Marketing Lead, E-commerce Facebook

    Jeremy Miller

    VP of Marketing Sentient

  • Jessie Horwitz

    Co-founder HUBBLE CONTACTS

    Joanna O’Connell

    VP, Principal Analyst Serving B2C Marketing Forrester

    Josh Owens

    CEO SupplyKick

  • Karen DiClemente

    Strategy Director Listrak

    Kat Berman

    Head of Global Sales Enablement Selligent

    Kelli Durkin

    Kelli Durkin

    VP Customer Service CHEWY

  • Laura Heller

    Editor Retail Dive

    Mark Chou

    VP, Growth Marketing and E-Commerce AWAY

    Melissa Grillo Aruz

    VP Platform FORERUNNER VENTURES

  • Nick Fairbairn

    SVP of Marketing Le Tote

    Prama Bhatt

    SVP, Digital & eCommerce ULTA BEAUTY

    Ra’el Cohen

    Chief Creative Officer THIRDLOVE

  • Ryan Urban

    CEO BounceX

    Sarah Nassauer

    Reporter THE WALL STREET JOURNAL

    Sid Jatia

    VP, Global Ecommerce UNDER ARMOUR

  • Stacie Santana

    Director, Creative Services The Home Depot

    Susan White Morrissey

    Founder and CEO White + Warren

    Talia Cirangle

    Senior Strategic Customer Success Manager Extole

  • Tere Robinson

    Chief Client and Integration Officer The Home Depot

    Tiffany Hsu

    Reporter, Breaking Business News The New York Times

    Tim Bryan

    Chief Revenue Officer Custora

  • Todd Bowman

    Sr. Director, Amazon & eRetail Merkle

    Tomer Tagrin

    Founder & CEO Yotpo

    Tricia Nichols

    VP, Global Consumer Marketing ESTEE LAUDER

  • Vijay

    Vijay Talwar

    President, Digital FOOTLOCKER.COM

Aaron Sanandres
CEO and Co-founder UNTUCKit
SESSION: Future of Stores: Adding Technology to Brick & Mortar Retail
Alex Miller
SVP of Customer Expansion & Marketing Strategy QVC

SESSION:

Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd

Alex Miller was named Senior Vice President, Customer Expansion & Marketing Strategy for Qurate Retail Group in January 2018. In this role, Alex is responsible for developing customer marketing strategies across QVC and HSN, overseeing the planning, development and execution of all customer marketing initiatives for these businesses globally.

Previously, Alex was Senior Vice President of Digital Commerce for QVC, Inc., responsible for developing the business and experience strategy across QVC’s digital platforms – web, mobile, tablet and social – globally. This included accountability for platform strategy and development, eCommerce sales, Customer Marketing, and QVC’s social business and experience. Alex joined QVC in 2001 and has held various positions of increasing responsibility, including Director of eMarketing and Vice President eCommerce. 

Alex came to QVC from iGrandparents.com, where as Director of Product Development, he was responsible for the total user experience of the newly launched site. Prior to that, Alex was a National Account Executive for the AT&T Corporation and a Communications & Pursuit Strategist at Ernst & Young LLP. 

Alex serves as a Board Member of Shop.org and the Chester County Chamber of Business & Industry and as an advisor for Dreamit, an early-stage start-up accelerator.

Amit Shah
Chief Marketing Officer (CMO) 1-800-FLOWERS

SESSION:

Making the Business Case for Marketing Spend

As Chief Marketing Officer, 1-800-Flowers.com, Amit is responsible for leading a multi-channel marketing strategy for the brand across online, digital and social channels. Additionally, he manages innovation partnerships and provides strategic direction for the growth and development of mobile and social commerce across the company’s entire portfolio of brands. Amit has a proven track record for leading digital and performance marketing, while rapidly scaling user acquisition and revenue streams. He joined 1-800-Flowers.com in September 2011 to manage online, mobile and social marketing initiatives. Over the next several years, he was promoted to roles of increasing responsibility and was named Chief Marketing Officer in March 2017. Prior to joining the company, Amit held strategy and business development roles at FTD, Visiting Nurse Service of New York and McKinsey & Company. Under Amit’s leadership, the company continues to be at the forefront of implementing new and emerging technologies. To nurture and grow the entrepreneurial spirit across the company’s portfolio of brands, Amit oversees the company’s Digital Leadership Program, an incubator for young talent and catalyst for driving innovation throughout the organization. Amit is a member of the Board of Directors and Executive Committee for the Mobile Marketing Association. He has a master’s degree in Liberal Arts and Sciences/Liberal Studies from Harvard University and a Bachelor of Arts in Liberal Arts from Bowdoin College.
Anu Duggal
Founding Partner Female Founders Fund

SESSION:

Shifting Consumer Behaviors Shaping Retail

Anurag Kadyan
Vice President of eCommerce & Digital Marketing Tourneau
MODERATING ROUNDTABLE: Acquisition Marketing Tactics (Non-Social)
Beth Ferreira
Managing Director FirstMark Capital

SESSION:

Shifting Consumer Behaviors Shaping Retail

  Beth Ferreira is a Managing Director at FirstMark Capital.  Prior she founded and was the Managing Partner at WME Ventures, the venture capital arm of WME IMG. An accomplished operations leader, company advisor and venture investor, Beth focuses on next-generation commerce, consumer tech and enterprise companies. Prior to this role, Beth was Chief Operating Officer at Fab where she led the strategic development and expansion of the company’s global operations and customer service infrastructure. As an early senior executive at Etsy, Beth served as Vice President, Finance & Operations and played a pivotal role in transforming the company into a lifestyle brand and profitable global e-commerce platform, seeing revenue growth skyrocket during her tenure. Before joining Etsy, Beth has also held positions at Flatiron Partners, The Boston Consulting Group and Union Bank of Switzerland.   Beth holds a Bachelor of Arts degree from the University of Pennsylvania and an MBA from the Wharton School of Business.
Bob Glazer
CEO Acceleration Partners
SESSION: Maximizing CLTV & ROI by Incentivizing Consumer Behavior  
Bob Land
Vice President of Consumer Engagement Dorel Juvenile
MODERATING ROUNDTABLE: Amazon & Other Marketplaces
Bree Casart
VP, eCommerce & Digital Marketing WEST ELM

SESSION:

Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd

Bree Casart is an eCommerce and digital marketing executive who works with retailers to build engaging consumer experiences online. With over 10 years of retail experience, Bree believes in constructing customer journeys that are born through data driven experiments and centered on the individual. Currently at west elm, Bree has helped to significantly grow the brand’s customer base and increase revenue from $250M to $1B in sales. With experience in merchandising and inventory planning, Bree has a solid foundation in the fundamentals of retail and her background in management consulting keeps her focused on delivering results. Bree holds an MBA in Marketing and Strategy from NYU’s Stern School of Business and a BA in International Political Economy from The Colorado College.
Carrie Ask
Carrie Ask
EVP and President, Global Retail LEVI STRAUSS & CO

SESSION:

Opening Keynote / Day 1

Carrie Ask is the Executive Vice President and President, Global Retail for Levis Strauss & Co. where she is responsible for leading all aspects of Levi Strauss & Co.’s global retail business. She oversees more than 2,800 retail stores, including franchised, company-operated mainline and outlet stores, and shop-in-shops dedicated to the Levi’s® and Dockers® brands. She works in close partnership with the global ecommerce team to grow a best in class, seamless direct-to-consumer retail business.
Charlie Cole
Global Chief eCommerce Officer & Chief Digital Officer SAMSONITE/TUMI

SESSION:

Are Algorithms Killing Agencies?

  Charlie Cole joined TUMI in 2015 as the Company’s Chief Digital Officer. In this role, Mr. Cole is responsible for overseeing and developing the brands’ national and international e-commerce and digital platforms. Since Samsonite’s acquisition of Tumi in 2016, Charlie has also taken the role of Global Chief eCommerce Officer for Samsonite Corporation – which includes oversight of global strategy for brands such as Samsonite, American Tourister, Hartmann, Gregory, High Sierra and others. Mr. Cole brings a mix of entrepreneurial and institutional knowledge to the Company with success in both fields, and a focus on creating structures to empower creativity driven by energy and objectivity. Prior to joining TUMI, Mr. Cole held various leadership positions, including serving as CEO of The Line, and head of e-commerce for Lucky Brand and Schiff Nutrition, the largest acquisition of a VMS company in the history of Wall Street.
Cheryl Kaplan
President M. Gemi

SESSION:

Finding the Amazon Strategy That's Right for You

Cheryl Kaplan is the Co-Founder and President of M.Gemi, a brand reinventing the luxury market by bringing the highest quality, handcrafted, Italian made footwear directly to consumers at uncommon prices. Cheryl oversees creative and brand management, technology, client experience, merchandising, planning and programming. Under her stewardship, M.Gemi has seen rapid growth in the 3 years since launch- swiftly moving to the forefront of the new luxury market.
Craig Elbert
Co-founder & CEO CARE/OF

SESSION:

Going Viral: Content Marketing & Organic Social

  Craig Elbert is co-founder and CEO of Care/of, a digitally-native vitamins and supplements brand focused on creating a personalized experience. Prior to Care/of, Craig led marketing at Bonobos, the digitally-native mens apparel brand. He has an MBA from Wharton and a BA in English Literature from Dartmouth College. He lives in Brooklyn with his wife and son.
Dan Marques
VP, eCommerce & Online Marketing Talbots
SESSION: Maximizing CLTV & ROI by Incentivizing Consumer Behavior
Dave Atchison
CEO New Engen
SESSION: Breakthrough Digital Tactics to Grow Awareness
Elyse Burack
Director of Marketing Boxed
MODERATING ROUNDTABLE: Acquisition Marketing Tactics (Non-Social)
Eric Tsai
VP of Marketing & Analytics Joybird

SESSION:

Are Algorithms Killing Agencies?

Eve Loughran
Director of Digital Marketing Vince Camuto
SESSION: Loyalty 2.0: Turning Your Best Customers Into an Acquisition Machine
Farzana Nasser
Partner Chameleon Collective
SESSION: Audience Reacts: How You Put Consumers Back in the Center of Advertising Farzana is an award-winning digital marketing executive and entrepreneur with experience building companies and enabling organizations to promote products that delight consumers and achieve business results. She is a Marketing Strategy Consultant at Chameleon Collective and President of mBolden (formerly Women in Wireless). Her breadth of experience includes brand management at a Fortune 500 corporation, digital and mobile strategy consulting, product management and marketing. She founded Gallop Labs, a marketing technology company leveraging behavioral data to intelligently target and optimize marketing using predictive analytics.
George Nahra
SVP, Business Development Chico's FAS, Inc.
SESSION: The Role of Amazon in World of Direct to Consumer Brands

George Z. Nahra is Senior Vice President, Business Development of Chico's FAS, Inc. He joined the Company in October 2016 and has over 20 years of retail, consulting and general management experience.

In his new role, which he began in February 2018, Mr. Nahra focuses on building businesses in new, non-core channels and categories that are consistent with Chico’s FAS’ overall strategy, that help amplify each brand’s positioning and drive customer acquisition. Mr. Nahra has signed deals for Chico's FAS with Amazon, Shoprunner, Starboard Cruise Services, Princess Cruise Lines, a new airport operating partner and a new Mexico franchisee. He previously served as Senior Vice President, Strategy, Business Development and International at Chico's FAS.

Mr. Nahra's retail experience includes several years at specialty retailer Abercrombie & Fitch Co. as VP of Strategic Planning and Customer Insights from 2011-2015 and senior merchandiser from 1998-2002.  His consulting experience includes serving retail and consumer clients at McKinsey & Co. from 2004-2008, and then running his own consulting firm for several months from 2015-2016.  In addition, Mr. Nahra spent several years at Bridgewater Associates as a Senior Management Associate, from 2009-2011.

Mr. Nahra received his undergraduate degree from Duke University and his MBA from The Wharton School.

Gregoire Baret
GM, Omnichannel Experience ALDO GROUP

SESSION:

Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd

  Grégoire Baret joined the ALDO Group in 2015 as a General Manager, heading the Experience Design. He oversees UX, Service Design, E-commerce Experience and Connected Retail practices. His team's mission is to design services made to enhance the shopping journey for consumers and sales associates, to frame consistency & continuity through all touch points, as well as to drive pilots and tests on new concepts. Prior to this role, he was on the agency side, in a string of senior roles at digital agencies, including Razorfish in Paris. He has counseled international brands such as L’Oréal, Adidas, Levi’s, Nike, Nissan, Guerlain or PlayStation.
Jamison Hill
Senior Principal BAIN CAPITAL VENTURES

SESSION:

Making the Business Case for Marketing Innovation

  Jamison joined Bain Capital Ventures in 2014 to invest in application software and consumer companies. Prior to Bain Capital Ventures, Jamison held operational roles at Bonobos, an e-commerce-driven apparel brand headquartered in New York City. At Bonobos, Jamison focused on building out both the brand’s analytical capabilities and his own personal wardrobe with the help of an excellent employee discount. He was named to Forbes “30 Under 30” Venture Capital list in 2016.
Jarrad Berman
Vertical Marketing Lead, E-commerce Facebook
ROUNDTABLE MODERATOR: Content & Social (Paid & Organic)
Jeremy Miller
VP of Marketing Sentient
SESSION: Are Algorithms Killing Agencies?
Jessie Horwitz
Co-founder HUBBLE CONTACTS

SESSION:

Are Algorithms Killing Agencies?

  Born and raised in NY, Horwitz studied of economics and finance at Columbia University. Horwitz joined the investment team for Columbia University’s endowment in 2013 and then spent a year at Harvard Law School, where he secured an internship with Bridgewater Associates and met his future business partner, Benjamin Cogan. Together Horwitz and Cogan founded Hubble, a direct-to-consumer, subscription contact lens company, where Horwitz focuses his efforts on fundraising, business development and regulation compliance.
Joanna O’Connell
VP, Principal Analyst Serving B2C Marketing Forrester
SESSION:  Audience Reacts: How You Put Consumers Back in the Center of Advertising
Josh Owens
CEO SupplyKick
SESSION: The Role of Amazon in a World of Direct-to-Consumer Brands
Karen DiClemente
Strategy Director Listrak
SESSION: Mastering CRM and Customer Segmentation
Kat Berman
Head of Global Sales Enablement Selligent
SESSION: Innovative Approaches for Customer Re-engagement With nearly 20 years of marketing experience spanning strategy, service and product management, Kat has been in the digital realm for most of her career. She was an early pioneer who launched the digital group for Penguin books in the 90s and created some of the first online sites and campaigns on behalf of major authors like Stephen King, Tom Clancy, and Tad Williams. Later in her career she continued to work with major brands across verticals helping them realize the true power of Omnichannel engagement. When not dreaming about online dialogues she can be found swimming laps for leisure or playing with her kids in the park.
Kelli Durkin
Kelli Durkin
VP Customer Service CHEWY

SESSION:

How Chewy uses Customer Service as an Acquisition Strategy

Kelli Durkin is VP of Customer Service at Chewy. In her position, she oversees an award-winning customer service department that provides an exceptional level of service to Chewy customers. Kelli has been with Chewy almost since day one, having been the fourth person hired when the company launched in 2011. She started as Director of Customer Service and was initially a one-man department. However, that very quickly changed. After more than six years with the company, Kelli now oversees a team of more than 1,000 in the department, including customer service training, operations and the WOW team, a division dedicated exclusively to customer engagement. A native of Central Florida, Kelli is the proud pet parent of Bruno, a five-year old French Bulldog, and Wynnie, a one-year old English Bulldog.
Laura Heller
Editor Retail Dive

SESSION:

Making the Business Case for Marketing Innovation

  Laura Heller has been reporting on mass-market retail trends and initiatives since 1995 as a reporter for B2B magazines, business outlets and websites including Forbes and The Week. She has appeared on national TV and radio programs discussing retail trends including CNBC, ABC News Now and National Public Radio. Her blog – “The Point of Purchase” – appears on Forbes.com. She currently serves as Senior Editor at Retail Dive.
Mark Chou
VP, Growth Marketing and E-Commerce AWAY

SESSION:

Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd

  Mark Chou is VP, Growth Marketing and E-Commerce at Away, a brand designing thoughtful objects for modern travel. Prior to joining Away, he led marketing and strategic partnerships at ONA and served as Managing Director of the New York Fashion Tech Lab. Before joining the Lab, Mark worked in e-commerce strategy at Ralph Lauren, early stage investing at the New York City Investment Fund, and investment banking at The Blackstone Group.
Melissa Grillo Aruz
VP Platform FORERUNNER VENTURES

SESSION:

Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd

Nick Fairbairn
SVP of Marketing Le Tote
SESSION: Offline Strategies Driving Online Growth
Prama Bhatt
SVP, Digital & eCommerce ULTA BEAUTY

SESSION:

Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd

Ra’el Cohen
Chief Creative Officer THIRDLOVE

SESSION:

Building a Digitally First Brand

  Ra’el is the Chief Creative Officer at ThirdLove. Ra’el began her career designing Mervyn’s contemporary lingerie label H&H for the retail giant Target Corp. In her seven years with the company she quickly rose through the ranks from lingerie to junior’s fast fashion, managing a team through the development and design process for the brand. She then caught the entrepreneurial bug and left to launch her own high-end lingerie line, Luv & Honey. Cohen holds an undergraduate degree in Fashion Design from The Fashion Institute of Design & Merchandising.
Ryan Urban
CEO BounceX
SESSION: Making the Business Case for Marketing Innovation
Sarah Nassauer
Reporter THE WALL STREET JOURNAL

SESSION:

Finding the Amazon Strategy That's Right for You

Sarah Nassauer is a New York City-based reporter at The Wall Street Journal covering large retailers and ecommerce. She writes about everything from traditional retail's battle with Amazon to Walmart's office drinking policies. Sarah joined the Journal over a decade ago, including stints writing feature stories about food companies and the French politics. Previously she worked for CNBC Europe and the Dow Jones Newswire. She is Minnesota native and graduate of the University of Wisconsin.
Sid Jatia
VP, Global Ecommerce UNDER ARMOUR

SESSION:

Finding the Amazon Strategy That's Right for You

  Sid is a business leader with 18 years of successful track record leading large organizations through a digital-first sensibility. Currently, at Under Armour, Sid leads the Global Ecommerce business which is operationalized in 30+ countries. In addition, his team is focused on digital commerce growth with emphasis on Connected Fitness monetization, integrated retail, as well as cultivating and standing up new business models. An agency veteran, Sid previously spent a decade with Razorfish, leading Omnichannel transformation for brands globally, with notable work for Target, JC Penney, Express and AT&T.
Stacie Santana
Director, Creative Services The Home Depot
SESSION: The Home Depot Scales Powerful Image Creation and Personalization with CGI
Susan White Morrissey
Founder and CEO White + Warren
SESSION: Mastering CRM and Customer Segmentation Susan established White + Warren 20 years ago, as a luxury, yet accessible cashmere label. Her background in retail and wholesale helped foster an understanding and passion for the industry. The original mission of the brand, which still remains paramount today was to build a business model with integrity, develop and retain a strong corporate community, seek out manufacturers that take pride in utilizing responsible processes, and support charitable initiatives near and dear to the company’s heart. White’s years of experience have enabled a unique insight into all steps of the process, from concept to customer. As CEO, White brings her extensive expertise to the leadership of White + Warren, where she continues to proudly steer operations at the label’s beautiful NYC showroom off of Bryant Park. White resides in New York City. Outside of the office White loves to cook for family and friends, and go for long bike rides along the Hudson River.
Talia Cirangle
Senior Strategic Customer Success Manager Extole
SESSION: Loyalty 2.0: Turning Your Best Customers Into an Acquisition Machine Talia is Director of Customer Success at Extole, the leading platform for advocate marketing helping brands leverage MVP customers to rally for their business and acquire customers. At Extole and earlier as an Account Manager at Olapic, Talia partners with beauty and fashion brands like Estee Lauder, LVMH, VF, Rebecca Minkoff. She loves to meet people and understand what matters to them as part of her mission to humanize the relationship between customers and brands.
Tere Robinson
Chief Client and Integration Officer The Home Depot
SESSION: The Home Depot Scales Powerful Image Creation and Personalization with CGI
Tiffany Hsu
Reporter, Breaking Business News The New York Times

SESSION:

Making the Business Case for Marketing Innovation

Tiffany Hsu is a breaking news reporter on the Business Desk, where she has written about e-commerce, the evolution of brick and mortar retail, shopping psychology, corporate activism and more. Before joining The Times in 2017 she covered economic and retail news for The Los Angeles Times and earned an M.B.A. from Columbia University.
Tim Bryan
Chief Revenue Officer Custora
SESSION: Optimizing Digital Touchpoints Using Customer Data Tim Bryan is the Chief Revenue Officer at Custora. He has spent the last three years helping Custora establish itself as the leading customer analytics platform for retailers. Prior to working for Custora, he was the Chief Revenue Officer at Moveable Ink. He has also worked in media sales and advertising for Time, Inc., A&E, and The New York Times. Tim has a Bachelors of Art in English from Syracuse University. Tim lives in New York City with his wife and daughter.
Todd Bowman
Sr. Director, Amazon & eRetail Merkle
SESSION: Amazon Advertising: Gaming the System to Win
Tomer Tagrin
Founder & CEO Yotpo
SESSION: Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Tricia Nichols
VP, Global Consumer Marketing ESTEE LAUDER

SESSION:

Micro Storytelling for Brand Building and Acquisition

Vijay
Vijay Talwar
President, Digital FOOTLOCKER.COM

SESSION:

Closing Keynote / Day 1

Vijay Talwar serves Foot Locker, Inc. as President - Digital overseeing their global digital portfolio. Vijay has served as the CEO, CFO and President at Blue Nile, and was CEO of the William J. Clinton Foundation India. Vijay also worked at Nike, where he served as the Chief Operating Officer for Central Europe, Middle East and Africa. Prior to Nike, Vijay was a Consultant at Bain & Company. Vijay holds an MBA from the University of Chicago.