Aaron Sanandres
Co-founder and CEO UNTUCKit
Alex Miller
SVP of Customer Expansion & Marketing Strategy QVC
Alvaro De La Rocha
VP of Marketing Bespoke Post
Amit Shah
Chief Marketing Officer (CMO) 1-800-FLOWERS
Anita Garimella Andrews
Head of Analytics Services, Magento Services Magento, An Adobe Company
Anu Duggal
Founding Partner Female Founders Fund
Anurag Kadyan
Vice President of eCommerce & Digital Marketing Tourneau
Artemis Berry
Vice President NRF
Beth Ferreira
Managing Director FirstMark Capital
Bob Land
Vice President of Consumer Engagement Dorel Juvenile
Bree Casart
VP, eCommerce & Digital Marketing WEST ELM
Brian Long
Co-founder & CEO Attentive
Carrie Ask
EVP and President, Global Retail LEVI STRAUSS & CO
Charlie Cole
Global Chief eCommerce Officer & Chief Digital Officer SAMSONITE/TUMI
Cheryl Kaplan
President M. Gemi
Craig Elbert
Co-founder & CEO CARE/OF
Dan Marques
VP, eCommerce & Online Marketing Talbots
Dave Atchison
CEO New Engen
Elyse Burack
Director of Marketing Boxed
Emily Hickey
Founder Chief Detective Growth Consulting
Eric Tsai
VP of Marketing & Analytics Joybird
Farzana Nasser
Partner Chameleon Collective
George Nahra
SVP, Business Development Chico's FAS, Inc.
Gordon Meyer
VP of Marketing Lampix
Gregoire Baret
GM, Omnichannel Experience ALDO GROUP
Jamison Hill
Senior Principal BAIN CAPITAL VENTURES
Jarrad Berman
Vertical Marketing Lead, E-commerce Facebook
Jason Nickel
VP, Marketing & Creative GREATS
Jeremy Miller
VP of Marketing Sentient
Joanna O’Connell
VP, Principal Analyst Serving B2C Marketing Forrester
Jordan Kennedy
Vice President of Client Partnerships BounceX
Josh Owens
CEO SupplyKick
Karen DiClemente
Strategy Director Listrak
Kat Berman
Head of Global Sales Enablement Selligent Marketing Cloud
Kathryn Winokur
Head of Marketing Jetblack
Kelli Durkin
VP Customer Service CHEWY
Kerry Flynn
Media Buying & Platforms Reporter Digiday
Kristen Hogan
Director, Ecommerce & CRM Supergoop!
Laura Heller
Editor Retail Dive
Mark Chou
VP, Growth Marketing and E-Commerce AWAY
Melissa Grillo Aruz
VP Platform FORERUNNER VENTURES
Michael Kuznetsov
VP of Marketing Talkspace
Naomi Jacobs
Director of Social Media Strategy Qurate Retail Group
Nick Fairbairn
SVP of Marketing Le Tote
Nick Molnar
Co-Founder and CEO Afterpay
Pavan Patidar
Sr. Manager, Paid Social Elite SEM
Prama Bhatt
SVP, Digital & eCommerce ULTA BEAUTY
Ra’el Cohen
Chief Creative Officer THIRDLOVE
Robert Glazer
Founder & CEO Acceleration Partners
Ruthie Ackerman
Deputy Editor Women@Forbes
Ryan Bonifacino
CMO Tomorrow Sleep
Ryan Urban
CEO BounceX
Sid Jatia
VP, Global Ecommerce UNDER ARMOUR
Stacie Santana
Director, Creative Services The Home Depot
Susan White Morrissey
Founder and CEO White + Warren
Talia Cirangle
Senior Strategic Customer Success Manager Extole
Tere Robinson
Chief Client and Integration Officer CreativeDrive
Tiffany Hsu
Reporter, Breaking Business News The New York Times
Tim Bryan
Chief Revenue Officer Custora
Todd Bowman
Senior Director, Amazon & eRetail Merkle
Tomer Tagrin
Co-Founder & CEO Yotpo
Tricia Nichols
VP, Global Consumer Marketing ESTEE LAUDER
Vijay Talwar
President, Digital FOOTLOCKER.COM
Co-founder and CEO UNTUCKit
SESSION:
Future of Stores: Adding Technology to Brick & Mortar Retail
Aaron Sanandres is the co-Founder and CEO of UNTUCKit, one of the fastest-growing men’s retail brands in the U.S. After graduating cum laude from Hamilton College with a double major in government and Asian studies, Aaron Sanandres earned his MBA—with honors—in 2007 at Columbia Business School. After school, Aaron worked at Pricewaterhouse Coopers for 17 years, where he was a partner and worked in transaction services and lead the compensation, tax, and accounting team for the Midwest. He joined the company full time as CEO in 2016. Aaron has since joined the Total Retail Tech Board and won a 2018 Retail Innovator Award for his data work and insights with UNTUCKit. Aaron currently lives in Chicago with his wife and two sons.
SVP of Customer Expansion & Marketing Strategy QVC
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Alex Miller was named Senior Vice President, Customer Expansion & Marketing Strategy for Qurate Retail Group in January 2018. In this role, Alex is responsible for developing customer marketing strategies across QVC and HSN, overseeing the planning, development and execution of all customer marketing initiatives for these businesses globally.
Previously, Alex was Senior Vice President of Digital Commerce for QVC, Inc., responsible for developing the business and experience strategy across QVC’s digital platforms – web, mobile, tablet and social – globally. This included accountability for platform strategy and development, eCommerce sales, Customer Marketing, and QVC’s social business and experience. Alex joined QVC in 2001 and has held various positions of increasing responsibility, including Director of eMarketing and Vice President eCommerce.
Alex came to QVC from iGrandparents.com, where as Director of Product Development, he was responsible for the total user experience of the newly launched site. Prior to that, Alex was a National Account Executive for the AT&T Corporation and a Communications & Pursuit Strategist at Ernst & Young LLP.
Alex serves as a Board Member of Shop.org and the Chester County Chamber of Business & Industry and as an advisor for Dreamit, an early-stage start-up accelerator.
VP of Marketing Bespoke Post
SESSION:
Diversifying Past Facebook: Finding Other Scalable Direct Response Channels
Alvaro De La Rocha is the VP of Marketing at Bespoke Post, the leading subscription and e-commerce service delivering goods and guidance to the modern man. In his role, Alvaro oversees all marketing, customer acquisition, public relations and customer experience initiatives. He was a founding team member at Bespoke Post, and has helped the startup grow to reach nearly half a million customers across the U.S. and Canada.
Chief Marketing Officer (CMO) 1-800-FLOWERS
SESSION:
Making the Business Case for Marketing Spend
As Chief Marketing Officer, 1-800-Flowers.com, Amit is responsible for leading a multi-channel marketing strategy for the brand across online, digital and social channels. Additionally, he manages innovation partnerships and provides strategic direction for the growth and development of mobile and social commerce across the company’s entire portfolio of brands. Amit has a proven track record for leading digital and performance marketing, while rapidly scaling user acquisition and revenue streams. He joined 1-800-Flowers.com in September 2011 to manage online, mobile and social marketing initiatives. Over the next several years, he was promoted to roles of increasing responsibility and was named Chief Marketing Officer in March 2017. Prior to joining the company, Amit held strategy and business development roles at FTD, Visiting Nurse Service of New York and McKinsey & Company. Under Amit’s leadership, the company continues to be at the forefront of implementing new and emerging technologies. To nurture and grow the entrepreneurial spirit across the company’s portfolio of brands, Amit oversees the company’s Digital Leadership Program, an incubator for young talent and catalyst for driving innovation throughout the organization. Amit is a member of the Board of Directors and Executive Committee for the Mobile Marketing Association. He has a master’s degree in Liberal Arts and Sciences/Liberal Studies from Harvard University and a Bachelor of Arts in Liberal Arts from Bowdoin College.
Head of Analytics Services, Magento Services Magento, An Adobe Company
SESSION:
Marketing on Autopilot: AI & Predictive Marketing
Anita Garimella Andrews is Director, Analytics Services at Magento, the leading multichannel commerce platform. In her role, she manages a practice dedicated to using data to drive the growth of some of the world’s most well-known retailers.
Anita’s expertise includes data & analytics, B-to-B and B-to-C platforms, e-commerce, social gaming and viral metrics optimization, product management, online marketing, and social networks. She was Founder & CEO of Sepiida, an analytics and Internet marketing optimization company, whose clients included Zynga Games Network, Haymarket Media, and Coveroo. Sepiida was acquired by Delphic Digital in 2012. Prior to Sepiida, she ran Ecommerce at Nutrisystem, a $750 million subscription ecommerce business, and has held a variety of product and marketing leadership roles at successful start-ups in Silicon Valley, including at Ingenio which was acquired by AT&T.
Anita holds a Master’s Degree in Computer Science from Stanford University. She earned her B.A. from New York University majoring in Politics with a minor in Mathematics. She is a founding Trustee of TechGirlz whose mission is to grow the role of women in technology by focusing on middle school-aged girls. She also serves on the boards of The Enterprise Center and Please Touch Museum.
Anita won the Rising Star Award as a 2011 Woman of Distinction from the Philadelphia Business Journal. In addition, Sepiida was named one of the Top 50 Minority-Owned Businesses in Philadelphia in 2011.
Founding Partner Female Founders Fund
SESSION:
Shifting Consumer Behaviors Shaping Retail
Anu is the Founding Partner of Female Founders Fund, an early-stage fund investing in technology companies started by women. Through the Fund, Anu has invested in some of the fastest growing female-led start-ups nationwide including: Eloquii, WayUp, Tala, Zola, Primary, Thrive Global, WinkyLux and more. She has been praised for her impact in diversifying venture capital, and has been distinguished on Business Insider’s “Ultimate List of Female Startup Investors,” and “Top 4 Venture Firms Investing in Women”. She has earned distinction in the venture industry as a recurring judge for TechCrunch Disrupt’s Startup Battlefield, and in 2016 was awarded as “Woman of Distinction” by the NCCWL. Anu began her tech career as a co-founder of Exclusively.in, a private sale e-commerce company backed by Accel & Tiger which was acquired by Myntra in 2012. She is a Board Observer for ELOQUII, Maven Clinic, and Landit and a Board Member for WinkyLux and The Rubin Museum of Art. She holds an MBA from London Business School and a B.A from Vassar College.
Vice President of eCommerce & Digital Marketing Tourneau
MODERATING ROUNDTABLE:
Acquisition Marketing Tactics (Non-Social)
Vice President NRF
SESSION:
How Messaging and Voice Assistants Will Transform Search and Marketing
Artemis Berry is vice president of member engagement at the National Retail Federation. Berry heads up the year-round member experience and engagement strategy and oversees a team responsible for community and program management for digital retail, retail technology, loss prevention and marketing communities.
Before taking on the membership role, Berry managed the digital retail community for NRF, responsible for community engagement, branding and thought leadership. She also managed the educational strategy for Shop.org and NRF events for years, including the annual Shop.org event.
Prior to joining NRF, Berry worked for tech startups and had most recently served as the marketing director for Vision Chain, a Washington, D.C.-based software company, where she developed all facets of the company’s marketing portfolio and customer success management. Berry holds a bachelor's degree in marketing from Virginia Tech and a master's degree in corporate communications and public relations from Georgetown University.
Managing Director FirstMark Capital
SESSION:
Shifting Consumer Behaviors Shaping Retail
Beth Ferreira is a Managing Director at FirstMark Capital. Prior she founded and was the Managing Partner at WME Ventures, the venture capital arm of WME IMG. An accomplished operations leader, company advisor and venture investor, Beth focuses on next-generation commerce, consumer tech and enterprise companies. Prior to this role, Beth was Chief Operating Officer at Fab where she led the strategic development and expansion of the company’s global operations and customer service infrastructure. As an early senior executive at Etsy, Beth served as Vice President, Finance & Operations and played a pivotal role in transforming the company into a lifestyle brand and profitable global e-commerce platform, seeing revenue growth skyrocket during her tenure. Before joining Etsy, Beth has also held positions at Flatiron Partners, The Boston Consulting Group and Union Bank of Switzerland. Beth holds a Bachelor of Arts degree from the University of Pennsylvania and an MBA from the Wharton School of Business.
Vice President of Consumer Engagement Dorel Juvenile
MODERATING ROUNDTABLE:
Amazon & Other Marketplaces
VP, eCommerce & Digital Marketing WEST ELM
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Bree Casart is an eCommerce and digital marketing executive who works with retailers to build engaging consumer experiences online. With over 10 years of retail experience, Bree believes in constructing customer journeys that are born through data driven experiments and centered on the individual. Currently at west elm, Bree has helped to significantly grow the brand’s customer base and increase revenue from $250M to $1B in sales. With experience in merchandising and inventory planning, Bree has a solid foundation in the fundamentals of retail and her background in management consulting keeps her focused on delivering results. Bree holds an MBA in Marketing and Strategy from NYU’s Stern School of Business and a BA in International Political Economy from The Colorado College.
Co-founder & CEO Attentive
SESSION:
Boosting Conversion in a Mobile-First World
Brian is the CEO and Co-Founder of a stealth mobile enterprise technology company based in New York City. Previously, Brian has co-founded, helped build, and sold a venture-backed technology startup called TapCommerce to Twitter. He has served in a variety of executive, product, business development, and sales roles at tech companies large and small including: Twitter, CNET.com / CBS Interactive, CrossBoard Mobile, and TapCommerce. He has a BA from the University of Pennsylvania, and half an MBA from NYU Stern School of Business (he dropped out of business school to do a tech startup).
EVP and President, Global Retail LEVI STRAUSS & CO
SESSION:
Opening Keynote / Day 1
Carrie Ask is the Executive Vice President and President, Global Retail for Levis Strauss & Co. where she is responsible for leading all aspects of Levi Strauss & Co.’s global retail business. She oversees more than 2,800 retail stores, including franchised, company-operated mainline and outlet stores, and shop-in-shops dedicated to the Levi’s® and Dockers® brands. She works in close partnership with the global ecommerce team to grow a best in class, seamless direct-to-consumer retail business.
Global Chief eCommerce Officer & Chief Digital Officer SAMSONITE/TUMI
SESSION:
Are Algorithms Killing Agencies?
Charlie Cole joined TUMI in 2015 as the Company’s Chief Digital Officer. In this role, Mr. Cole is responsible for overseeing and developing the brands’ national and international e-commerce and digital platforms. Since Samsonite’s acquisition of Tumi in 2016, Charlie has also taken the role of Global Chief eCommerce Officer for Samsonite Corporation – which includes oversight of global strategy for brands such as Samsonite, American Tourister, Hartmann, Gregory, High Sierra and others. Mr. Cole brings a mix of entrepreneurial and institutional knowledge to the Company with success in both fields, and a focus on creating structures to empower creativity driven by energy and objectivity. Prior to joining TUMI, Mr. Cole held various leadership positions, including serving as CEO of The Line, and head of e-commerce for Lucky Brand and Schiff Nutrition, the largest acquisition of a VMS company in the history of Wall Street.
President M. Gemi
SESSION:
Finding the Amazon Strategy That's Right for You
Cheryl Kaplan is the Co-Founder and President of M.Gemi, a brand reinventing the luxury market by bringing the highest quality, handcrafted, Italian made footwear directly to consumers at uncommon prices. Cheryl oversees creative and brand management, technology, client experience, merchandising, planning and programming. Under her stewardship, M.Gemi has seen rapid growth in the 3 years since launch- swiftly moving to the forefront of the new luxury market.
Co-founder & CEO CARE/OF
SESSION:
Going Viral: Content Marketing & Organic Social
Craig Elbert is co-founder and CEO of Care/of, a digitally-native vitamins and supplements brand focused on creating a personalized experience. Prior to Care/of, Craig led marketing at Bonobos, the digitally-native mens apparel brand. He has an MBA from Wharton and a BA in English Literature from Dartmouth College. He lives in Brooklyn with his wife and son.
VP, eCommerce & Online Marketing Talbots
SESSION:
Maximizing CLTV & ROI by Incentivizing Consumer Behavior
Dan Marques is a data-driven eCommerce marketer and entrepreneur. Dan is the co-founder and managing director of Trident Growth Partners, a digital growth agency founded on the basis of performance partnerships. He previously led eCommerce and Digital Marketing for Talbots as well as eCommerce Marketing in the US for adidas Group. Dan also was co-founder and VP of Marketing & Analytics at eCommerce jewelry retailer Gemvara and spent a year at Babson College as the Manager of Entrepreneur Development helping launch and grow new ventures. Dan started his career at Vistaprint managing SEO and SEM efforts. Dan is an active volunteer and mentor for Babson College, currently serving on the board of the Arthur M. Blank Center for Entrepreneurship at Babson.
CEO New Engen
SESSION:
Breakthrough Digital Tactics to Grow Awareness
Dave is CEO of New Engen, a performance-driven marketing technology company accelerating customer growth through digital marketing optimization. Prior to New Engen, Dave was SVP of Marketing at zulily where he was responsible for aggressive growth through email, affiliate/partner marketing, SEM, SEO, viral marketing and social networking. Prior to zulily, Dave was Director of Marketing and Analytics at Red Envelope where he helped drive significant year over year growth in a down economy.
Director of Marketing Boxed
MODERATING ROUNDTABLE:
Acquisition Marketing Tactics (Non-Social)
Founder Chief Detective Growth Consulting
SESSION:
Successfully Scaling on the Hypercrowded Facebook and Instagram Platforms
Emily Hickey is the Founder of Chief Detective, a boutique growth marketing agency that specializes in significantly scaling Facebook & Instagram spend for large retailers and high-growth startups. Emily also is the Co-Founder of InstantAdCopy.com, a freelance marketplace for Facebook & Instagram creative services. Previously, she served on the executive teams of Lolly Wolly Doodle, HotJobs.com, and PhotoShelter. Emily is a graduate of the Stanford Graduate School of Business and UNC-Chapel Hill.
VP of Marketing & Analytics Joybird
SESSION:
Are Algorithms Killing Agencies?
Partner Chameleon Collective
SESSION:
Audience Reacts: How You Put Consumers Back in the Center of Advertising
Farzana is an award-winning digital marketing executive and entrepreneur with experience building companies and enabling organizations to promote products that delight consumers and achieve business results. She is a Marketing Strategy Consultant at Chameleon Collective and President of mBolden (formerly Women in Wireless). Her breadth of experience includes brand management at a Fortune 500 corporation, digital and mobile strategy consulting, product management and marketing. She founded Gallop Labs, a marketing technology company leveraging behavioral data to intelligently target and optimize marketing using predictive analytics.
SVP, Business Development Chico's FAS, Inc.
SESSION:
The Role of Amazon in World of Direct to Consumer Brands
George Z. Nahra is Senior Vice President, Business Development of Chico's FAS, Inc. He joined the Company in October 2016 and has over 20 years of retail, consulting and general management experience.
In his new role, which he began in February 2018, Mr. Nahra focuses on building businesses in new, non-core channels and categories that are consistent with Chico’s FAS’ overall strategy, that help amplify each brand’s positioning and drive customer acquisition. Mr. Nahra has signed deals for Chico's FAS with Amazon, Shoprunner, Starboard Cruise Services, Princess Cruise Lines, a new airport operating partner and a new Mexico franchisee. He previously served as Senior Vice President, Strategy, Business Development and International at Chico's FAS.
Mr. Nahra's retail experience includes several years at specialty retailer Abercrombie & Fitch Co. as VP of Strategic Planning and Customer Insights from 2011-2015 and senior merchandiser from 1998-2002. His consulting experience includes serving retail and consumer clients at McKinsey & Co. from 2004-2008, and then running his own consulting firm for several months from 2015-2016. In addition, Mr. Nahra spent several years at Bridgewater Associates as a Senior Management Associate, from 2009-2011.
Mr. Nahra received his undergraduate degree from Duke University and his MBA from The Wharton School.
VP of Marketing Lampix
SESSION:
Shifting Consumer Behaviors Shaping Retail
Gordon Meyer is a 20-year industry veteran in the advertising and marketing field with a wealth of experience working at disruptive companies. Gordon is VP of Marketing for Lampix, the first hardware and software solution that turns any surface into a smart, augmented reality surface and the first blockchain based ‘image mining’ network for augmented reality. Previously he headed up Marketing for YouVisit an immersive technology and services company. Before joining YouVisit, Gordon initiated digital marketing strategies for Sirius Satellite radio for 11 years helping the company move from a risky disruptive entertainment company to established dominance with over 30 million subscribers. Gordon was an early pioneer in digital advertising and website creation space at Razorfish servicing fortune 100 clients as they formulated their digital strategy in the 1990s. Gordon honed his marketing skills in the leadership program at J. Walter Thompson advertising working alongside some of the best and brightest in traditional marketing consulting for Warner-Lambert, Kelloggs, Unilever and Merck pharmaceuticals. Gordon has been featured on NPR’s All Tech Considered, as well as publications such as INC Magazine, Chicago Tribune, Skift and Brandchannel among others. In 2015 Gordon was named “Top 40 under 40 Brand Marketers” by Brand Innovators a premier Marketing industry think tank. Gordon currently sits on the Board of Advisors for BWG Strategy an invite-only network for senior executives across technology, media and telecom. Additionally, Gordon sits on the Board of Directors for a local Brooklyn Soup Kitchen and homeless shelter. He lives in Brooklyn with his wife and two daughters.
GM, Omnichannel Experience ALDO GROUP
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Grégoire Baret joined the ALDO Group in 2015 as a General Manager, heading the Experience Design. He oversees UX, Service Design, E-commerce Experience and Connected Retail practices. His team's mission is to design services made to enhance the shopping journey for consumers and sales associates, to frame consistency & continuity through all touch points, as well as to drive pilots and tests on new concepts. Prior to this role, he was on the agency side, in a string of senior roles at digital agencies, including Razorfish in Paris. He has counseled international brands such as L’Oréal, Adidas, Levi’s, Nike, Nissan, Guerlain or PlayStation.
Senior Principal BAIN CAPITAL VENTURES
SESSION:
Making the Business Case for Marketing Innovation
Jamison joined Bain Capital Ventures in 2014 to invest in application software and consumer companies. Prior to Bain Capital Ventures, Jamison held operational roles at Bonobos, an e-commerce-driven apparel brand headquartered in New York City. At Bonobos, Jamison focused on building out both the brand’s analytical capabilities and his own personal wardrobe with the help of an excellent employee discount. He was named to Forbes “30 Under 30” Venture Capital list in 2016.
Vertical Marketing Lead, E-commerce Facebook
ROUNDTABLE MODERATOR:
Content & Social (Paid & Organic)
Jarrad leads e-commerce and retail marketing for North America at Facebook. Previously, Jarrad was Director of Digital, Retail & CRM at Gap Inc.’s INTERMIX and held senior positions at OpenSky.com and ideeli (now Groupon). Jarrad completed his M.B.A. for New York University (Stern) in December and earned his B.S. from Lehigh University.
VP, Marketing & Creative GREATS
SESSION:
Future of Stores: How Technology has helped UNTUCKit Go Offline
Jason slings shoes at GREATS, the Brooklyn born sneaker start-up. He enjoys that he can wear shorts to work whenever he wants.
VP of Marketing Sentient
SESSION:
Are Algorithms Killing Agencies?
Jeremy Miller is Vice President of Marketing at Sentient Technologies, responsible for managing all aspects of the company’s marketing activities and initiatives including corporate programs and the digital commerce product lines. Prior to joining Sentient, Jeremy was the Customer Innovation Leader at GE Oil & Gas’ $5B Measurement and Control business, where he was responsible for identifying new market opportunities for GE’s industrial solutions for the power generation and oil & gas verticals. Prior to joining GE Oil & Gas, Jeremy was the Software Product Manager for GE Appliance’s Connected Home platform, where he was responsible for bringing to market GE’s first IoT platform for wi-fi connected appliances. Before GE, Jeremy was the Product Marketing Manager at CloudPrime—a secure enterprise messaging start-up—where he was responsible for the company’s go-to-market strategy, demand generation, and messaging and positioning for its financial services, healthcare and travel services offerings. Prior to CloudPrime, Jeremy was a founding member at the software incubator Originate, Inc. where he helped grow the company and incubate over a dozen start-ups. Jeremy holds a Master’s in Business Administration and a BA in History from the University of Hawai’i at Manoa.
VP, Principal Analyst Serving B2C Marketing Forrester
SESSION:
Audience Reacts: How You Put Consumers Back in the Center of Advertising
Joanna serves B2C marketing professionals and is an industry expert on programmatic advertising. As vice president, principal analyst leading adtech coverage, Joanna explores the fast-evolving digital advertising ecosystem with a focus on helping marketers make the right organizational and technology decisions to power customer-obsessed marketing.
Vice President of Client Partnerships BounceX
SESSION:
Making the Business Case for Marketing Innovation
Jordan is the Vice President of Client Partnerships at BounceX, the leader in behavioral marketing and the fastest growing software company in America. BounceX’s People-Based Marketing Cloud™ is the first new channel with scale in 10 years. By identifying anonymous high-intent visitors, marketers are able to open a new revenue channel outside Google and Facebook. At BounceX, Jordan leads the client partnerships team which oversees the executive-level relationship with all of BounceX's clients ensuring they are getting as much value as possible from their partnership with BounceX. Through Jordan's past experiences at FactSet Research Systems and the Chaifetz Group, LLC, he has become an expert in business, marketing and smart investments. Jordan is a graduate of the University of Wisconsin at Madison with a BBA in Finance, Investment and Banking and a CFA Charterholder. He is a serious world traveler, usually visiting three or four countries a year. So far, he's been to 36!
CEO SupplyKick
SESSION:
The Role of Amazon in a World of Direct-to-Consumer Brands
Josh Owens is the CEO at SupplyKick, an integrated marketplace retailer that helps brands maximize their full potential on Amazon through lasting partnerships. Josh has helped multiple internet start-ups scale with broad experience in online and offline marketing campaigns, e-commerce acquisitions, financial forecasting, and operational strategy. SupplyKick was listed at #399 on the 2017 Inc. 500 list, #4 on Indiana Business Journal's 2017 Fast25, and was named Scale-Up of the Year ($5-20M) at the 2018 Techpoint Mira Awards.
Strategy Director Listrak
SESSION:
Mastering CRM and Customer Segmentation
With more than a decade in the eCommerce industry, Karen has worked across a number of practice areas, including retail and finance, and since 2008, has held various roles in management and strategy at Listrak. As Director of Strategy, she provides tactical and measurable recommendations on topics including creative, deliverability, list hygiene, segmentation and content as a comprehensive email program strategy for clients. Karen is a graduate of Penn State University.
Head of Global Sales Enablement Selligent Marketing Cloud
SESSION:
Innovative Approaches for Customer Engagement
With nearly 20 years of marketing experience spanning strategy, service and product management, Kat has been in the digital realm for most of her career. She was an early pioneer who launched the digital group for Penguin books in the 90s and created some of the first online sites and campaigns on behalf of major authors like Stephen King, Tom Clancy, and Tad Williams. Later in her career she continued to work with major brands across verticals helping them realize the true power of Omnichannel engagement. When not dreaming about online dialogues she can be found swimming laps for leisure or playing with her kids in the park.
Head of Marketing Jetblack
SESSION:
How Messaging and Voice Assistants Will Transform Search and Marketing
Kathryn Winokur is the Head of Marketing at Jetblack -- the first portfolio company to launch under Walmart's tech arm, Store No 8. At Jetblack, Kathryn manages all brand, acquisition, and communications efforts. A seasoned marketer, Kathryn has growth marketing expertise from her time at NYC startups Blink Health and Minibar Delivery, as well as classical brand building experience from Unilever and PepsiCo. Kathryn is an alumni of the University of Pennsylvania and lives in Manhattan.
VP Customer Service CHEWY
SESSION:
How Chewy uses Customer Service as an Acquisition Strategy
Kelli Durkin is VP of Customer Service at Chewy. In her position, she oversees an award-winning customer service department that provides an exceptional level of service to Chewy customers. Kelli has been with Chewy almost since day one, having been the fourth person hired when the company launched in 2011. She started as Director of Customer Service and was initially a one-man department. However, that very quickly changed. After more than six years with the company, Kelli now oversees a team of more than 1,000 in the department, including customer service training, operations and the WOW team, a division dedicated exclusively to customer engagement. A native of Central Florida, Kelli is the proud pet parent of Bruno, a five-year old French Bulldog, and Wynnie, a one-year old English Bulldog.
Media Buying & Platforms Reporter Digiday
SESSION:
Diversifying Past Facebook: Finding Other Scalable Direct Response Channels
Kerry Flynn reports on media buying for Digiday. She writes about marketers’ relationships with platforms like social media and transparency in the ad industry. She most recently was a business reporter for Mashable covering tech giants and Silicon Valley culture. She's also written for IBTimes, HuffPost, Forbes, and Money magazine.
Director, Ecommerce & CRM Supergoop!
SESSION:
Boosting Conversion in a Mobile-First World
Kristen Hogan is the Director of Ecommerce & CRM at Supergoop!, the first and only lifestyle brand that is 100% dedicated to UV protection. She oversees the brand’s ecommerce planning, execution, and strategy, including retention marketing. Previously, Kristen was a senior marketer at Coty Inc. and has cross-category expertise in the prestige skincare, body care, and fragrance industries. Kristen holds a BS from Villanova University in Marketing and International Business.
Editor Retail Dive
SESSION:
Making the Business Case for Marketing Innovation
Laura Heller has been reporting on mass-market retail trends and initiatives since 1995 as a reporter for B2B magazines, business outlets and websites including Forbes and The Week. She has appeared on national TV and radio programs discussing retail trends including CNBC, ABC News Now and National Public Radio. Her blog – “The Point of Purchase” – appears on Forbes.com. She currently serves as Senior Editor at Retail Dive.
VP, Growth Marketing and E-Commerce AWAY
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Mark Chou is VP, Growth Marketing and E-Commerce at Away, a brand designing thoughtful objects for modern travel. Prior to joining Away, he led marketing and strategic partnerships at ONA and served as Managing Director of the New York Fashion Tech Lab. Before joining the Lab, Mark worked in e-commerce strategy at Ralph Lauren, early stage investing at the New York City Investment Fund, and investment banking at The Blackstone Group.
VP Platform FORERUNNER VENTURES
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Melissa joined the Forerunner team in 2014 and as Head of Talent and Partnerships she leads the firm’s efforts to support portfolio companies in the areas of talent strategy, organization development and community building. Melissa also spearheads efforts to facilitate partnerships with service providers for the benefit of the portfolio. Prior to Forerunner, Melissa spent 15+ years working in the consumer space both on the agency and the brand side in various capacities. By also leading her own consulting practice specializing in online acquisition and marketing for e-commerce and content brands, Melissa had the opportunity to advise such notable brands as J.Crew, Warby Parker, Birchbox among others, in their early efforts to scale their businesses amidst the evolving commerce landscape. Additionally, as the first Director of Online Marketing at Gilt Groupe, Melissa contributed to the company’s success during their exponential growth period, resulting in invaluable experience in seeing how to scale teams to support rapid growth across all aspects of an organization.
VP of Marketing Talkspace
SESSION:
Diversifying Past Facebook: Finding Other Scalable Direct Response Channels
Michael Kuznetsov is the VP of Marketing at Talkspace, the online therapy company that makes taking care of your mental health affordable and convenient. Michael's team is responsible for customer acquisition, building the Talkspace brand, customer service, and retention marketing. He is a data-driven marketer who brings an analytical approach to both Brand and Direct Response marketing.
Prior to Talkspace, Michael was at InsightSquared, where he was an early member of the marketing team and grew lead volume by 80x, managed the marketing operations team, and built marketing and CRM infrastructure to support the inbound and outbound sales teams. Prior to InsightSquared, Michael was at Wayfair, where he was a data analyst for the marketing, customer service, and operations teams. Michael received a BA in International Relations (Economics Concentration) from Tufts University.
Director of Social Media Strategy Qurate Retail Group
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Naomi Jacobs was named Director, Social Media Strategy in 2018. In this role, Jacobs is responsible for developing the evolution of our social media strategy to drive increased reach, revenue growth, customer expansion, and engagement of our brands across social media for both QVC and HSN, as well as providing thought leadership to QVC’s international markets and zulily. Jacobs joined QVC in 2011 and held roles of increasing responsibility in social media marketing where she was oversaw the company’s social strategy, integrating social throughout the business and expanding its presence to dozens of social platforms. Jacobs holds a bachelor’s degree in Marketing from St. Joseph’s University.
SVP of Marketing Le Tote
SESSION:
Demystifying Offline Media: How to Approach Traditional Channels for Digital Commerce
Nick Fairbairn is Senior Vice President of marketing at Le Tote, leading the marketing team. Fairbairn oversees brand and communications, media strategy and customer acquisition, as well as revenue and forecast management. While building a team and infrastructure in his first 11 months on the job, Fairbairn and team scaled more than 100-percent growth. Before joining Le Tote, he served as vice president of brand marketing at Dollar Shave Club, as well as director of acquisition marketing at Dollar Shave Club prior to that. In his time there, Fairbairn helped drive the company’s growth through strategic messaging and go-to-market strategies for new and existing products. He championed a customer first approach, managing the balance between brand and response. He helped the team deliver more than a 500-percent increase in new subscribers and more than a 100-percent increase in revenues, playing a pivotal role in the company’s $1B acquisition. Before joining Dollar Shave Club, Fairbairn ran the acquisition marketing group at Provide Commerce/FTD Companies, the umbrella brand for ProFlowers, Shari’s Berries, FTD.com, and other ecommerce gifting sites. There, he led a team of more than 25 marketers, driving cross-channel media strategy and execution, and was responsible for more than $600 million in revenue. Fairbairn began his career agency-side, holding a variety of roles including entrepreneur and founding partner, account director, managing director, and media director. His diverse client roster included Google, Microsoft, eBay, Peet’s Coffee, Cost Plus World Market, Disney, Visa, and many others. Fairbairn has an MBA from Pepperdine University and lives in San Francisco with his wife and two sons.
Co-Founder and CEO Afterpay
SESSION:
Optimizing Conversion with New Payment & Gifting Technologies
Nick Molnar is Co-Founder and CEO of Afterpay, an innovative digital platform that offers interest-free installment plans for online purchases.Named one of Australia’s fastest-growing fintech companies by IDC, Afterpay offers a “buy-now, pay-later” service that does not require shoppers to enter into a traditional loan or pay any upfront fees or interest. Earlier in his career, Molnar worked as an investment analyst at venture capital fund M.H. Carnegie & Co., where he was primarily responsible for growth-stage investments. He holds a bachelor’s of commerce degree from the University of Sydney.
Sr. Manager, Paid Social Elite SEM
SESSION:
Old Dogs & New Tricks: Strategies for the New Social Media Tools
Pavan Patidar is Sr. Manager, Paid Social at Elite SEM and offers one of the sharpest pedigrees in the industry, having run both brand and direct response advertising on Facebook since 2011. In his career, he's overseen the strategy and management of billions (with a 'b') of dollars in ad spend on Facebook, including customer acquisition campaigns for fast-growth and enterprise ecommerce brands. Before joining Elite SEM, Pavan was Senior Digital Media Manager at Facebook in Menlo Park, where he led digital strategy for Facebook’s own app growth, brand awareness and engagement efforts, including Sheryl Sandbergs’ Lean In campaign.
SVP, Digital & eCommerce ULTA BEAUTY
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
Chief Creative Officer THIRDLOVE
SESSION:
Building a Digitally First Brand
Ra’el is the Chief Creative Officer at ThirdLove. Ra’el began her career designing Mervyn’s contemporary lingerie label H&H for the retail giant Target Corp. In her seven years with the company she quickly rose through the ranks from lingerie to junior’s fast fashion, managing a team through the development and design process for the brand. She then caught the entrepreneurial bug and left to launch her own high-end lingerie line, Luv & Honey. Cohen holds an undergraduate degree in Fashion Design from The Fashion Institute of Design & Merchandising.
Founder & CEO Acceleration Partners
SESSION:
Maximizing CLTV & ROI by Incentivizing Consumer Behavior
Robert Glazer is the founder and CEO of global performance marketing agency, Acceleration Partners. Under his leadership, Acceleration Partners has received numerous company culture awards, including ranking #4 on Glassdoor’s Employees’ Choice Awards and #2 on Glassdoor’s Top CEO list. Robert is a columnist for both Forbes and Inc; recently authored the international bestselling book, Performance Partnerships; and he shares insights via Friday Forward, a weekly inspirational newsletter read by over 35,000 leaders worldwide.
Deputy Editor Women@Forbes
SESSION:
Are Algorithms Killing Agencies?
Ruthie Ackerman is the Deputy Editor at Women@Forbes, where she curates the site's content, community and events. She has spent her career focused on women's leadership as a journalist, editor, and communications strategist. When she's not catching up on the stacks of magazines sitting on her coffee table, she is working on a memoir. You can follow her on Instagram or Twitter at @ruackerman.
CMO Tomorrow Sleep
SESSION:
Turning Your Best Customers Into an Acquisition Machine
Ryan is the CMO of Tomorrow Sleep and CMO of Direct to Consumer for Serta Simmons Bedding. He was previously CMO of Alex and Ani where he led the digital team through one of the most significant growth periods in retail history. Ryan also serves as an advisor to several high-growth challenger brands including Greats, Outdoor Voices, Made of and Clean Origin. Ryan holds a Bachelors degree in business administration from University of Delaware, an MBA from Cornell University and an International MBA from Queens University.
CEO BounceX
SESSION:
Making the Business Case for Marketing Innovation
Ryan Urban is the Co-Founder and CEO at BounceX – the leader in behavioral marketing and the fastest growing software company in America. BounceX’s People-Based Marketing Cloud™ is the first new channel with scale in 10 years. By identifying anonymous high-intent visitors, marketers are able to open a new revenue channel outside Google and Facebook. A veteran of the ecommerce space, Ryan was formerly Director of Acquisition at Bonobos and prior to that, Head of Ecommerce at Brickhouse Security. He has served on the advisory boards of both BabyAge.com and Bonobos. Ryan holds an MBA from Fairleigh Dickinson University and spends most of his free time working on the behavior of his dog – Telemundo.
VP, Global Ecommerce UNDER ARMOUR
SESSION:
Finding the Amazon Strategy That's Right for You
Sid is a business leader with 18 years of successful track record leading large organizations through a digital-first sensibility. Currently, at Under Armour, Sid leads the Global Ecommerce business which is operationalized in 30+ countries. In addition, his team is focused on digital commerce growth with emphasis on Connected Fitness monetization, integrated retail, as well as cultivating and standing up new business models. An agency veteran, Sid previously spent a decade with Razorfish, leading Omnichannel transformation for brands globally, with notable work for Target, JC Penney, Express and AT&T.
Director, Creative Services The Home Depot
SESSION:
The Home Depot Scales Powerful Image Creation and Personalization with CGI
A passion for strategic innovation and seamless retail customer experiences is what drives Stacie in her role as Director, Creative Services at The Home Depot. Responsible for the creation of all consumer facing content, including photography, video, CGI, and, strategic messaging across channels, Stacie challenges her teams to follow the CODE (Create Once Distribute Everywhere) Strategy when creating best-in-class content. Her spirit of innovation has led her to champion and implement new CGI technologies which have accelerated growth, streamlined processes, and, increased customer satisfaction overall.
Founder and CEO White + Warren
SESSION:
Mastering CRM and Customer Segmentation
Susan established White + Warren 20 years ago, as a luxury, yet accessible cashmere label. Her background in retail and wholesale helped foster an understanding and passion for the industry. The original mission of the brand, which still remains paramount today was to build a business model with integrity, develop and retain a strong corporate community, seek out manufacturers that take pride in utilizing responsible processes, and support charitable initiatives near and dear to the company’s heart. White’s years of experience have enabled a unique insight into all steps of the process, from concept to customer. As CEO, White brings her extensive expertise to the leadership of White + Warren, where she continues to proudly steer operations at the label’s beautiful NYC showroom off of Bryant Park. White resides in New York City. Outside of the office White loves to cook for family and friends, and go for long bike rides along the Hudson River.
Senior Strategic Customer Success Manager Extole
SESSION:
Loyalty 2.0: Turning Your Best Customers Into an Acquisition Machine
Talia is Director of Customer Success at Extole, the leading platform for advocate marketing helping brands leverage MVP customers to rally for their business and acquire customers. At Extole and earlier as an Account Manager at Olapic, Talia partners with beauty and fashion brands like Estee Lauder, LVMH, VF, Rebecca Minkoff. She loves to meet people and understand what matters to them as part of her mission to humanize the relationship between customers and brands.
Chief Client and Integration Officer CreativeDrive
SESSION:
The Home Depot Scales Powerful Image Creation and Personalization with CGI
Leading both the integration of acquisitions to CreativeDrive and its solution portfolio, as well as growing and evolving client relationships through partnership and continued value added solutions is Tere’s primary focus. With her innate ability to see the unseen possibilities, she is highly skilled at connecting the right global creative, content, and platforms teams efficiently to evolve brands to their next level of business success. Her extensive experience in creating client-specific solutions, from curated creative teams to building dedicated studios, coupled with her deep knowledge of CreativeDrive’s talent and resources enable her to tailor content solutions of all sizes for all size businesses.
Reporter, Breaking Business News The New York Times
SESSION:
Making the Business Case for Marketing Innovation
Tiffany Hsu is a breaking news reporter on the Business Desk, where she has written about e-commerce, the evolution of brick and mortar retail, shopping psychology, corporate activism and more. Before joining The Times in 2017 she covered economic and retail news for The Los Angeles Times and earned an M.B.A. from Columbia University.
Chief Revenue Officer Custora
SESSION:
Optimizing Digital Touchpoints Using Customer Data
Tim Bryan is the Chief Revenue Officer at Custora. He has spent the last three years helping Custora establish itself as the leading customer analytics platform for retailers. Prior to working for Custora, he was the Chief Revenue Officer at Moveable Ink. He has also worked in media sales and advertising for Time, Inc., A&E, and The New York Times. Tim has a Bachelors of Art in English from Syracuse University. Tim lives in New York City with his wife and daughter.
Senior Director, Amazon & eRetail Merkle
SESSION:
Amazon Advertising: Gaming the System to Win
Todd is the Senior Director, Amazon & eRetail at Merkle. With over 10 years of digital marketing experience, Todd has worked closely with multiple IR 500 clients to effectively grow their PPC, PLA, and Amazon programs. He founded and leads the Feed, Amazon & eRetail team to ensure that Merkle clients receive industry-leading service. Todd is a recognized thought-leader on PLAs and Amazon Search management through his multiple Merkle Roadshows and SMX conference presentations.
Co-Founder & CEO Yotpo
SESSION:
Marketing Playbooks for All Sizes: Strategies for Standing Out from the Crowd
VP, Global Consumer Marketing ESTEE LAUDER
SESSION:
Micro Storytelling for Brand Building and Acquisition
As the Senior Vice President, Global Consumer Marketing for Estee Lauder, Tricia is responsible for driving consumer-centric platforms and strategies through innovative storytelling, omnichannel experiences and emerging technologies that will connect the Estee Lauder brand with the consumer wherever she is using, buying or sharing beauty. Prior to joining Estée Lauder, Tricia served as the Global Lead of Consumer Engagement, Integrated Marketing & Partnerships at Gap Inc. She has also held senior positions at Pepsico, Mediacom and recently consulted in Women's Marketing for Under Armour. She has also lent her time to Academics, serving as an Adjunct Professor of Marketing and Media at SMU. Tricia is currently also an Angel investor and Advisor for start-ups in mobile video, entertainment and hospitality. She was recently named a Women To Watch by Brand Innovators and named Top Women in Omnichannel Retail.
President, Digital FOOTLOCKER.COM
SESSION:
Closing Keynote / Day 1
Vijay Talwar serves Foot Locker, Inc. as President - Digital overseeing their global digital portfolio. Vijay has served as the CEO, CFO and President at Blue Nile, and was CEO of the William J. Clinton Foundation India. Vijay also worked at Nike, where he served as the Chief Operating Officer for Central Europe, Middle East and Africa. Prior to Nike, Vijay was a Consultant at Bain & Company. Vijay holds an MBA from the University of Chicago.